Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Vehicle Rental and Leasing CarTrawler refund not received in 12 days
CarTrawler

CarTrawler review: refund not received in 12 days

E
Author of the review
2:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I rented a car from the CarTrawler via Austrian.com on 9 August for my stay in Poland (PL420158960). However, after I read a lot of complaints about the company that they work at Krakow airport (Global Car Hire) I cancelled my booking. CarTrawler sent me an e-mail on 28 August stating that my cancellation was successful and that they will refund within the next 10 business days, however, they have not refunded the amount (128.78 EUR including the insurance).
I request my refund to be paid immediately.

ERDAL EMRE CECEN

Update by Emre Cecen
Sep 10, 2019 2:01 pm EDT

My refund was paid on time. I was misinformed by my bank.
I am sorry for the inconvenience.

ERDAL EMRE CECEN

Resolved

The company refunded my payment on time. I was misinformed by my bank. I am sorry for the inconvenience. Erdal Emre Çeçen

More
Send message
Copy link
Report
Helpful? 0 0
Share
Reply

More CarTrawler reviews & complaints

CarTrawler - utterly disgusted 54
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CarTrawler - cancellation refund...in my dreams! 2
CarTrawler - insurance tricks 2
CarTrawler - overcharged 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CarTrawler - rip off
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CarTrawler - never rent here 1
CarTrawler - ie854727720
CarTrawler - auto rental
CarTrawler - transportation services
CarTrawler - Car hire refund
View all CarTrawler reviews and complaints
Previous review Next review
0 comments
Add a comment

  1. CarTrawler Contacts

  2. CarTrawler phone numbers
    +353 14 999 600
    +353 14 999 600
    Click up if you have successfully reached CarTrawler by calling +353 14 999 600 phone number 21 21 users reported that they have successfully reached CarTrawler by calling +353 14 999 600 phone number Click down if you have unsuccessfully reached CarTrawler by calling +353 14 999 600 phone number 23 23 users reported that they have UNsuccessfully reached CarTrawler by calling +353 14 999 600 phone number
    Ireland
    +44 203 582 8218
    +44 203 582 8218
    Click up if you have successfully reached CarTrawler by calling +44 203 582 8218 phone number 30 30 users reported that they have successfully reached CarTrawler by calling +44 203 582 8218 phone number Click down if you have unsuccessfully reached CarTrawler by calling +44 203 582 8218 phone number 21 21 users reported that they have UNsuccessfully reached CarTrawler by calling +44 203 582 8218 phone number
    18%
    Confidence score
    United Kingdom
    +1 (855) 454-9316
    +1 (855) 454-9316
    Click up if you have successfully reached CarTrawler by calling +1 (855) 454-9316 phone number 0 0 users reported that they have successfully reached CarTrawler by calling +1 (855) 454-9316 phone number Click down if you have unsuccessfully reached CarTrawler by calling +1 (855) 454-9316 phone number 0 0 users reported that they have UNsuccessfully reached CarTrawler by calling +1 (855) 454-9316 phone number
    USA & Canada
    +61 280 152 643
    +61 280 152 643
    Click up if you have successfully reached CarTrawler by calling +61 280 152 643 phone number 31 31 users reported that they have successfully reached CarTrawler by calling +61 280 152 643 phone number Click down if you have unsuccessfully reached CarTrawler by calling +61 280 152 643 phone number 12 12 users reported that they have UNsuccessfully reached CarTrawler by calling +61 280 152 643 phone number
    44%
    Confidence score
    Australia
    +43 120 609 2029
    +43 120 609 2029
    Click up if you have successfully reached CarTrawler by calling +43 120 609 2029 phone number 5 5 users reported that they have successfully reached CarTrawler by calling +43 120 609 2029 phone number Click down if you have unsuccessfully reached CarTrawler by calling +43 120 609 2029 phone number 5 5 users reported that they have UNsuccessfully reached CarTrawler by calling +43 120 609 2029 phone number
    Austria
    +358 942 451 827
    +358 942 451 827
    Click up if you have successfully reached CarTrawler by calling +358 942 451 827 phone number 3 3 users reported that they have successfully reached CarTrawler by calling +358 942 451 827 phone number Click down if you have unsuccessfully reached CarTrawler by calling +358 942 451 827 phone number 7 7 users reported that they have UNsuccessfully reached CarTrawler by calling +358 942 451 827 phone number
    Finland
    +33 157 329 537
    +33 157 329 537
    Click up if you have successfully reached CarTrawler by calling +33 157 329 537 phone number 50 50 users reported that they have successfully reached CarTrawler by calling +33 157 329 537 phone number Click down if you have unsuccessfully reached CarTrawler by calling +33 157 329 537 phone number 12 12 users reported that they have UNsuccessfully reached CarTrawler by calling +33 157 329 537 phone number
    61%
    Confidence score
    France
    +49 692 9957 1149
    +49 692 9957 1149
    Click up if you have successfully reached CarTrawler by calling +49 692 9957 1149 phone number 17 17 users reported that they have successfully reached CarTrawler by calling +49 692 9957 1149 phone number Click down if you have unsuccessfully reached CarTrawler by calling +49 692 9957 1149 phone number 20 20 users reported that they have UNsuccessfully reached CarTrawler by calling +49 692 9957 1149 phone number
    Germany
    +39 510 545 041
    +39 510 545 041
    Click up if you have successfully reached CarTrawler by calling +39 510 545 041 phone number 13 13 users reported that they have successfully reached CarTrawler by calling +39 510 545 041 phone number Click down if you have unsuccessfully reached CarTrawler by calling +39 510 545 041 phone number 12 12 users reported that they have UNsuccessfully reached CarTrawler by calling +39 510 545 041 phone number
    4%
    Confidence score
    Italy
    +31 707 709 339
    +31 707 709 339
    Click up if you have successfully reached CarTrawler by calling +31 707 709 339 phone number 19 19 users reported that they have successfully reached CarTrawler by calling +31 707 709 339 phone number Click down if you have unsuccessfully reached CarTrawler by calling +31 707 709 339 phone number 13 13 users reported that they have UNsuccessfully reached CarTrawler by calling +31 707 709 339 phone number
    19%
    Confidence score
    Netherlands
    +48 223 075 720
    +48 223 075 720
    Click up if you have successfully reached CarTrawler by calling +48 223 075 720 phone number 5 5 users reported that they have successfully reached CarTrawler by calling +48 223 075 720 phone number Click down if you have unsuccessfully reached CarTrawler by calling +48 223 075 720 phone number 7 7 users reported that they have UNsuccessfully reached CarTrawler by calling +48 223 075 720 phone number
    Poland
    +351 213 665 562
    +351 213 665 562
    Click up if you have successfully reached CarTrawler by calling +351 213 665 562 phone number 14 14 users reported that they have successfully reached CarTrawler by calling +351 213 665 562 phone number Click down if you have unsuccessfully reached CarTrawler by calling +351 213 665 562 phone number 11 11 users reported that they have UNsuccessfully reached CarTrawler by calling +351 213 665 562 phone number
    12%
    Confidence score
    Portugal
    +7 499 271 8567
    +7 499 271 8567
    Click up if you have successfully reached CarTrawler by calling +7 499 271 8567 phone number 1 1 users reported that they have successfully reached CarTrawler by calling +7 499 271 8567 phone number Click down if you have unsuccessfully reached CarTrawler by calling +7 499 271 8567 phone number 6 6 users reported that they have UNsuccessfully reached CarTrawler by calling +7 499 271 8567 phone number
    Russia
    +34 931 815 659
    +34 931 815 659
    Click up if you have successfully reached CarTrawler by calling +34 931 815 659 phone number 16 16 users reported that they have successfully reached CarTrawler by calling +34 931 815 659 phone number Click down if you have unsuccessfully reached CarTrawler by calling +34 931 815 659 phone number 16 16 users reported that they have UNsuccessfully reached CarTrawler by calling +34 931 815 659 phone number
    Spain
    +46 840 309 978
    +46 840 309 978
    Click up if you have successfully reached CarTrawler by calling +46 840 309 978 phone number 9 9 users reported that they have successfully reached CarTrawler by calling +46 840 309 978 phone number Click down if you have unsuccessfully reached CarTrawler by calling +46 840 309 978 phone number 11 11 users reported that they have UNsuccessfully reached CarTrawler by calling +46 840 309 978 phone number
    Sweden
    +90 850 390 2880
    +90 850 390 2880
    Click up if you have successfully reached CarTrawler by calling +90 850 390 2880 phone number 3 3 users reported that they have successfully reached CarTrawler by calling +90 850 390 2880 phone number Click down if you have unsuccessfully reached CarTrawler by calling +90 850 390 2880 phone number 9 9 users reported that they have UNsuccessfully reached CarTrawler by calling +90 850 390 2880 phone number
    Turkey
    +86 105 357 3274
    +86 105 357 3274
    Click up if you have successfully reached CarTrawler by calling +86 105 357 3274 phone number 4 4 users reported that they have successfully reached CarTrawler by calling +86 105 357 3274 phone number Click down if you have unsuccessfully reached CarTrawler by calling +86 105 357 3274 phone number 3 3 users reported that they have UNsuccessfully reached CarTrawler by calling +86 105 357 3274 phone number
    14%
    Confidence score
    China
    +91 800 100 4412
    +91 800 100 4412
    Click up if you have successfully reached CarTrawler by calling +91 800 100 4412 phone number 4 4 users reported that they have successfully reached CarTrawler by calling +91 800 100 4412 phone number Click down if you have unsuccessfully reached CarTrawler by calling +91 800 100 4412 phone number 3 3 users reported that they have UNsuccessfully reached CarTrawler by calling +91 800 100 4412 phone number
    14%
    Confidence score
    India
    +62 21 2975 8990
    +62 21 2975 8990
    Click up if you have successfully reached CarTrawler by calling +62 21 2975 8990 phone number 3 3 users reported that they have successfully reached CarTrawler by calling +62 21 2975 8990 phone number Click down if you have unsuccessfully reached CarTrawler by calling +62 21 2975 8990 phone number 5 5 users reported that they have UNsuccessfully reached CarTrawler by calling +62 21 2975 8990 phone number
    Indonesia
    +81 345 208 156
    +81 345 208 156
    Click up if you have successfully reached CarTrawler by calling +81 345 208 156 phone number 3 3 users reported that they have successfully reached CarTrawler by calling +81 345 208 156 phone number Click down if you have unsuccessfully reached CarTrawler by calling +81 345 208 156 phone number 7 7 users reported that they have UNsuccessfully reached CarTrawler by calling +81 345 208 156 phone number
    Japan
    +60 154 877 0821
    +60 154 877 0821
    Click up if you have successfully reached CarTrawler by calling +60 154 877 0821 phone number 3 3 users reported that they have successfully reached CarTrawler by calling +60 154 877 0821 phone number Click down if you have unsuccessfully reached CarTrawler by calling +60 154 877 0821 phone number 4 4 users reported that they have UNsuccessfully reached CarTrawler by calling +60 154 877 0821 phone number
    Malaysia
    +63 22 469 082
    +63 22 469 082
    Click up if you have successfully reached CarTrawler by calling +63 22 469 082 phone number 4 4 users reported that they have successfully reached CarTrawler by calling +63 22 469 082 phone number Click down if you have unsuccessfully reached CarTrawler by calling +63 22 469 082 phone number 3 3 users reported that they have UNsuccessfully reached CarTrawler by calling +63 22 469 082 phone number
    14%
    Confidence score
    Philippines
    +65 31 589 183
    +65 31 589 183
    Click up if you have successfully reached CarTrawler by calling +65 31 589 183 phone number 4 4 users reported that they have successfully reached CarTrawler by calling +65 31 589 183 phone number Click down if you have unsuccessfully reached CarTrawler by calling +65 31 589 183 phone number 4 4 users reported that they have UNsuccessfully reached CarTrawler by calling +65 31 589 183 phone number
    Singapore
    +27 214 277 990
    +27 214 277 990
    Click up if you have successfully reached CarTrawler by calling +27 214 277 990 phone number 18 18 users reported that they have successfully reached CarTrawler by calling +27 214 277 990 phone number Click down if you have unsuccessfully reached CarTrawler by calling +27 214 277 990 phone number 17 17 users reported that they have UNsuccessfully reached CarTrawler by calling +27 214 277 990 phone number
    3%
    Confidence score
    South Africa
    +82 264 339 523
    +82 264 339 523
    Click up if you have successfully reached CarTrawler by calling +82 264 339 523 phone number 3 3 users reported that they have successfully reached CarTrawler by calling +82 264 339 523 phone number Click down if you have unsuccessfully reached CarTrawler by calling +82 264 339 523 phone number 4 4 users reported that they have UNsuccessfully reached CarTrawler by calling +82 264 339 523 phone number
    South Korea
    +66 21 055 765
    +66 21 055 765
    Click up if you have successfully reached CarTrawler by calling +66 21 055 765 phone number 10 10 users reported that they have successfully reached CarTrawler by calling +66 21 055 765 phone number Click down if you have unsuccessfully reached CarTrawler by calling +66 21 055 765 phone number 3 3 users reported that they have UNsuccessfully reached CarTrawler by calling +66 21 055 765 phone number
    54%
    Confidence score
    Thailand
    +54 115 984 3539
    +54 115 984 3539
    Click up if you have successfully reached CarTrawler by calling +54 115 984 3539 phone number 3 3 users reported that they have successfully reached CarTrawler by calling +54 115 984 3539 phone number Click down if you have unsuccessfully reached CarTrawler by calling +54 115 984 3539 phone number 3 3 users reported that they have UNsuccessfully reached CarTrawler by calling +54 115 984 3539 phone number
    Argentina
    +55 613 550 0485
    +55 613 550 0485
    Click up if you have successfully reached CarTrawler by calling +55 613 550 0485 phone number 4 4 users reported that they have successfully reached CarTrawler by calling +55 613 550 0485 phone number Click down if you have unsuccessfully reached CarTrawler by calling +55 613 550 0485 phone number 3 3 users reported that they have UNsuccessfully reached CarTrawler by calling +55 613 550 0485 phone number
    14%
    Confidence score
    Brazil
    +56 229 382 466
    +56 229 382 466
    Click up if you have successfully reached CarTrawler by calling +56 229 382 466 phone number 2 2 users reported that they have successfully reached CarTrawler by calling +56 229 382 466 phone number Click down if you have unsuccessfully reached CarTrawler by calling +56 229 382 466 phone number 6 6 users reported that they have UNsuccessfully reached CarTrawler by calling +56 229 382 466 phone number
    Chile
    +52 554 746 9798
    +52 554 746 9798
    Click up if you have successfully reached CarTrawler by calling +52 554 746 9798 phone number 11 11 users reported that they have successfully reached CarTrawler by calling +52 554 746 9798 phone number Click down if you have unsuccessfully reached CarTrawler by calling +52 554 746 9798 phone number 7 7 users reported that they have UNsuccessfully reached CarTrawler by calling +52 554 746 9798 phone number
    22%
    Confidence score
    Mexico
    More phone numbers
  3. CarTrawler emails
  4. CarTrawler address
    Classon House, Dundrum Business Park, Dundrum, Dublin 14, Ireland
  5. CarTrawler social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 26, 2024
CarTrawler Category
CarTrawler is ranked 10 among 118 companies in the Vehicle Rental and Leasing category
#08 Avis Avis #09 Budget Rent A Car Budget Rent A Car #10 CarTrawler CarTrawler #11 Zipcar Zipcar #12 National Car Rental National Car Rental
Trending companies
EconomyBookings.com
279 reviews
CarFlexi
220 reviews
Grabcar Malaysia
558 reviews
SafeDriver
10 reviews
Avis
466 reviews

Most discussed CarTrawler complaints

utterly disgusted
2
(opinions to this review)
CarTrawler Alternatives
Budget Rent A Car 449 reviews Payless Car Rental 136 reviews First Car Rental 4 reviews Istanbul International Airport (IST) 42 reviews Green Motion International 112 reviews