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CB Automotive and Vehicles Cartrack Complaints #182-201
Cartrack

Cartrack review: unpaid wages ( 2 comments)

G
Author of the review
1:04 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I am former employee who had to file a wage claim against Cartrack after more than 12 months of trying to recover my lawfully owed wages from the Cartrack affiliate in Culver City, Ca.

In a nutshell, Management and HR short-changed me out of my overtime
pay. My calls were ignored and I was FORCED to file a claim with the
labor commissioner.

The people inside the company for the most part are actually quite nice; but I recommend firing the entire management and HR team---they are not skilled managers and routinely violate employment law. They classified me as a 1099 contractor when I was clearly an employee of the company.

As an account manager, I was not given any qualified leads and was forced to rummage from the DOT database and cold call clients for business.

After my experience, anyone considering doing business with this firm should know they are a foreign corporation based in South Africa and whether I will ever collect one penny of my judgment remains to be seen. I can only wonder how customers are treated if I cant even collect my lawfully owed wages.

Resolved

Hello Everyone, I wish to provide an update to my first review. Recently, I sent an email to the corporate office in South Africa, and after calling the Labor Commissioner, they promptly resolved the labor dispute and reprimanded the negligent HR and Management team. Apparently, the home office had no knowledge of wrongdoing and worked tirelessly to make sure my wages were paid. Kudos to Cartrack! For any consumer looking to buy their product, I can tell you that they will right any wrongs they make and always have the best interests of the consumer in mind. This company showed sympathy and empathy towards me and in my book, that goes a long way. All the best Cartrack!

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P
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portia nqobile
Pretoria, ZA
1 comments
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Feb 18, 2020 10:20 pm UTC

i am very unhappy with your service, my car track device is not working, my app is not working, you said a technician will come and its two weeks now . i want to cancel the service .

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godfrey neo mokoena
Johannesburg, ZA
1 comments
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Mar 07, 2020 1:42 pm UTC

My tracker is nit working properly i keep getting battery failure msg while the car is operating and I've been contacting the ctrl room even today they still sending a technician to have a look the service is bad its been almost three months now

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  1. Cartrack Contacts

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    More phone numbers
  3. Cartrack emails
  4. Cartrack address
    11 Keyes Avenue, Rosebank, Johannesburg, 2196, South Africa
  5. Cartrack social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 07, 2026
  7. View all Cartrack contacts
Cartrack Category
Cartrack is ranked 7 among 138 companies in the Automotive and Vehicles category
#05 Princess Auto Princess Auto #06 Forest River Forest River #07 Cartrack Cartrack #08 Tracker Connect Tracker Connect #09 Katzkin Leather Katzkin Leather

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