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CarCoverStore

www.carcoverstore.com

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1.0 7 Complaints
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CarCoverStore Complaints 7

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7:47 pm EDT
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CarCoverStore Disappointing Customer Service and Damaged Trunk: My Experience with CarCoverStore

trunk. I reached out to CarCoverStore and they didn't do nothing to help me out. I'm so disappointed in their customer service. I thought they would be better than this. Don't waste your money on their covers if you care about your car.

I had a really bad experience with CarCoverStore. I was hoping to protect my car with their cover, but it ended up causing more damage than protection. The cover held in moisture and ruined my carbon fiber trunk. I was really upset about this and reached out to CarCoverStore for help. Unfortunately, they didn't do anything to assist me. I was really disappointed in their customer service. I thought they would be more helpful and understanding, but they weren't. I wouldn't recommend their covers to anyone who cares about their car. It's just not worth the risk.

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6:07 pm EDT
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CarCoverStore Disappointing CarCoverStore Experience: Poor Fit and Customer Service

I recently purchased a car cover from CarCoverStore and I must say, I am a bit disappointed with the product. The cover does not fully reach the rear bumper and it also falls short of the bottom of the front bumper. This leaves parts of my car exposed to the elements, which defeats the purpose of having a car cover in the first place.

To make matters worse, the security cable that came with the cover was several feet too short. I reached out to CarCoverStore and sent them pictures of the issues, hoping for a resolution. However, their response was less than satisfactory. They simply told me that the cover would stretch over time and refused to replace it with a proper product.

I understand that some stretching may occur, but I don't think it's fair to expect customers to settle for a product that doesn't fit properly from the start. It's frustrating to spend money on something that doesn't meet expectations and then be told that there's nothing that can be done about it.

Overall, I would not recommend CarCoverStore based on my experience. The lack of attention to detail and customer service is disappointing. If you're in the market for a car cover, I suggest looking elsewhere to avoid the same issues I encountered.

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6:03 pm EDT
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CarCoverStore Disappointing Quality and Customer Service from CarCoverStore

! I was really disappointed with the quality of the cover and the customer service experience. It's frustrating to spend money on a product that doesn't last and then have to pay even more to replace it.

However, I will say that the cover did fit my car well and provided good protection from the elements. It kept my car clean and dry during rainstorms and protected it from the sun's harmful rays. I just wish the quality was better and that the warranty was more straightforward.

Overall, I would recommend being cautious when purchasing from CarCoverStore. Make sure to read the fine print on their warranty and be prepared to potentially pay for shipping if you need a replacement. While the cover did provide some benefits, the quality and customer service experience left something to be desired.

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Is CarCoverStore Legit?

CarCoverStore earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds CarCoverStore to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, CarCoverStore is known for their high standards and safety. If you're thinking about dealing with CarCoverStore, it's wise to check how they handle complaints.

CarCoverStore has registered the domain name for carcoverstore.com for more than one year, which may indicate stability and longevity.

Carcoverstore.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Carcoverstore.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Carcoverstore.com you are considering visiting, which is associated with CarCoverStore, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Carcoverstore.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While CarCoverStore has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 7 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Carcoverstore.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The carcoverstore.com may offer a niche product or service that is only of interest to a smaller audience.
  • CarCoverStore protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to CarCoverStore. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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CarCoverStore Poor Quality and Customer Service from CarCoverStore - Not Recommended

I recently purchased a car cover from CarCoverStore for my BMW. Unfortunately, every time I put the cover on my car, it seems to shift and move around, causing the cover to rub against the paint and leaving marks. This means that I have to get my car detailed every time I use the cover, which is quite frustrating.

I reached out to CarCoverStore to see if they could help me with this issue. They did offer to replace the cover, which was nice, but I was disappointed to learn that I would have to pay $30.00 for shipping. I don't think it's fair that I should have to pay for shipping when the product is defective.

To make matters worse, the young man I spoke to on the phone was quite rude to me. He didn't seem to care about my concerns and was dismissive of my complaints. I was really put off by his attitude and it made me not want to do business with CarCoverStore again.

Overall, I would not recommend CarCoverStore to others. While their products may seem nice at first glance, the quality and customer service leave a lot to be desired. If you're looking for a reliable car cover, I would suggest looking elsewhere.

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CarCoverStore CarCoverStore Review: Poor Customer Service and Return Policy

CarCoverStore ain't my cup of tea. I told them that the cover didn't fit my ride, but they sent me another size that I didn't even ask for. To get my money back, I had to cough up $84 for shipping both covers back to them. And let me tell you, getting a box three times the size was a real pain in the neck. I even asked them to cover the shipping cost since it was their mistake, or at least split it with me since they sent me a second cover that I didn't even open. But did they even bother to respond? Nope, not a peep. So, if you're thinking about buying from CarCoverStore, you might want to think twice.

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CarCoverStore Disappointing Experience with CarCoverStore: No Lock, Cover Blown Off, Poor Customer Service

So, I bought a car cover from CarCoverStore (carcoverstore.com) and I gotta say, it's not been a great experience so far. First off, the cover came without a lock, even though it was advertised as having one. Not a great start, but I figured I could make do without it.

Then, on the very first day I put the cover on my car, it got blown right off by the wind. And it wasn't even that windy or cold in NYC that day! To make matters worse, the strings that were supposed to keep the cover in place came right off too. Not exactly what I was hoping for.

I tried calling CarCoverStore to see if they could help me out, but it feels like I'm just getting the runaround. They keep telling me to contact them via email ONLY to get a return form, but I've sent them three emails already and still haven't received anything back. It's starting to feel like this is a one-man company and there's no one there to help.

But I'm not giving up just yet. I'll keep calling and emailing until I finally get a response. Hopefully, they'll be able to make things right and I can update this review with a more positive experience.

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CarCoverStore Mixed Review of CarCoverStore: Great Quality, Poor Customer Service

Got my cover from CarCoverStore and it fits like a glove. The quality is pretty good too, no complaints there. But, I was a bit disappointed that the cable and lock that were supposed to come with it didn't show up.

I reached out to them a bunch of times over the next 6 months, and they kept telling me that they were going to send it out "today". But it never came. Finally, after all that time, it arrived. They did offer me a 15% discount as a way of saying sorry, which was nice.

Then, 4 months later, I had to go through the whole process again to get the cable and lock that I was promised. It was frustrating, to say the least.

Overall, I'm happy with the product itself, but I don't think I'll be buying from CarCoverStore again. Their customer service just isn't up to par.

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Overview of CarCoverStore complaint handling

CarCoverStore reviews first appeared on Complaints Board on Jun 1, 2023. The latest review Disappointing Customer Service and Damaged Trunk: My Experience with CarCoverStore was posted on Jun 13, 2023. CarCoverStore has an average consumer rating of 1 stars from 7 reviews. CarCoverStore has resolved 0 complaints.
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CarCoverStore Category
CarCoverStore is ranked 296 among 566 companies in the Automotive and Vehicles category

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