Forest River
Reviews and Complaints

We purchased a 2024 Forest River WDT29VIEW trailer in April of 2024. Very poor workmanship. The kitchen drawer fell inside the cabinet. Entrance door would not shut unless we slammed it so hard that interior trim pieces were detaching from the wall. Refrigerator and freezer doors open during transport throwing food and drink all over the kitchen area. Kitchen cabinet doors open during transport throwing and breaking dishes and glasses throughout the unit. The water supply lines to the bathroom lavatory were not tightened properly causing it to flood the bathroom and bedroom area. All of these issues were easily fixed by either myself or the dealership where we purchased it. However, the biggest issue was that the slideout was not installed properly when manufactured. It was literally rubbing against the right wall, and had a large gap at the left wall. After three camp outings, I was literally having to physically push the slideout while my wife operated the "in/out" button in the trailer. The dealership adjusted the alignment as far as possible, but it was still defective. They asked Forest River for the warranty labor hours needed to repair it properly and were denied. I called and spoke with a Forest River customer service representative regarding the denial and was told the dealership did not know how to adjust it properly, and he requested that we have the trailer transported to Forest River's manufacturing facility in southern California for repairs. We did that. The trailer was returned 3 - 4 weeks later, and was still not repaired. After me threatening legal action, Forest River finally agreed to issue the dealership the requested/required amount of warranty labor hours. The trailer went in for this repair the first week of January 2025, and we finally got it back repaired the last week of March 2025. THREE FREAKING MONTHS! Three months of making payments on a trailer that we did not have access to, as well as three months of insurance payments on a trailer we did not have access to.

The first and second yr of owning this NEW Cedar Creek Cottage I spent months on the phone and emails about the failed refrigerators the fan paddle broke in half with no one here, the furniture falling apart the fireplace not working the shades falling down and lastly the roof leaks now causing the slide to go out leaving rotten wood on the floor All manufacturers said we only give a 1 yr warranty so not one manufacturer paid anything We had to pay but this roof leak was the end We must tell all about this co called Forest River owned by Warren Buffett

I’m a recently widowed, so I decided to start my new journey. I purchased a 2024 East/West by Forest River. Biggest mistake of my life. The refrigerator/freezer stopped working after a week. I called and paid for RV technician’s to come and do a diagnostic evaluation. After trying to find the problem, it was determined that it needed to be replaced. During that time I went to Home Depot &purchased a small fridge/freezer. I laid out money for that, the RV Techs, food that had to be replaced. I was told that I WOULD BE REIMBURSED! Still waiting after 2 months. The only thing you can do is leave messages…. and get texts back. They keep giving excuses, holidays, maybe it got lost, etc. Now supposedly they’re sending me a new check and let them know by NEXT WEEK if I get it….. if I could not give any rating I would!

This was represented as an alternative to the high cost tiny homes. We were told numerous times that it had the insulation quality needed for the Pacific Northwest. IT DOESN'T! It might have heaters on the liquid tanks but I would bet there is no insulation under the floor. The windows let in major cold.
The window brackets broke after the first couple of weeks and 5 months later are not yet fixed. The outside of the cabinets may look great but the inside is cheap and break with any weight.

I am an 80 year old widow and contracted a FR Cedar Creek Cottage 40CFK2 built with all of the options. It was not properly tested at the factory nor was it tested at the dealer. There were a number of issues including a water heater installed backward and an HVAC unit with a heat pump that would not cool or heat. Many other issues were obvious including the stove grate broken, the valance over the table broken, the rail where the combo/washer and dryer was installed was damaged, trim was falling off the wall next to the bed, the flip up counter on the island had both the support broken and the piano hinge broken, the dishwasher leaked (originally installed in the wrong location), a bathroom overhead light had fallen out of its clip, and other small issues which show poor workmanship and cannot be fixed.

As someone who values quality and reliability in products, my experience with Forestriverinc was extremely disappointing. The 5th wheel toy hauler I purchased had numerous issues that required over $15,000 in repairs, leading me to eventually sell it at a significant loss. The constant waiting for repairs, coupled with the lack of durability and functionality, made it a regretful investment. If you're considering a purchase from Forestriverinc, I would advise caution and thorough research to avoid similar frustrations.

We purchased a 2022 Fores River Wildcat and noticed after our first trip that the rear jacks were low. On the first trip, the underpinning came off on the highway and had to be replaced, We reported the low position of the jacks and were told they were fine. On our second trip, when we went to lower the jacks at our site, the right rear one was bent. We took it in for service and the dealer reported that the frame was bent. Forest River has refused to cover this under warranty stating that the RV must have been hit. The dealer informed Forest River that there was no evidence that the RV had been hit, but they still will not cover the repairs. We are ready to drive it to Indiana and leave it in their parking lot. Poor quality, poor customer service, we are done with Forest River.

Purchased our 2022 5th Wheel toy hauler in July 2022. From day one MONEY PIT!
Faulty manufacturing generator. In October 2022 we had to have a brand new one installed - luckily under warranty. ($7K)
Had a blow out with tires that were 15 month old. Did $3k+ damage - filed on our insurance as there was damage to the inside of camper and the refrigerator was no longer stabilized. Literally falling out of the wall. They denied to pay for damages.
Poor quality. Cheap. The drawers in the kitchen fell apart after less than one year. Fixed them ourselves.
The bunk bed is installed above dining area, and it is crooked as heck. Its as if the whole garage is crooked. We called it to the attn of the dealer and they told us well, we would have to peel back the siding, re-install the bed, and that would take us 6 months or better, if we could get the parts.
Recently (Sept 2024) we learned the motor which was factory installed on the slide was installed crooked and all the power fluid drained out causing the slide to not work. Took to a rep - was denied warranty work and we paid $3,200.00 out of our pocket.
Called Forest River in Sept 2024 to talk to a representative about our problems and the only thing we were told, we sell them, we have a one year warranty, and we dont do anything after the one year. My husband suggested they buy it back from us and they said (basically) No Way.
We are attempting to sell, we will never get our money back from it. The poor quality - the cheap materials, the poor mechanics, and Forest Rivers lack to help us out will NOT get what we paid.
Never Again. Will we own a Forest River.
Guy D and Diana Gaspard
Santa Fe Texas

Hello,

We purchased our rv 2 years ago and since day 1, water leaks from the only slideout on the rv.

We purchased the extended warranty to avoid any problems that the manufacturer warranty would not cover.

We took the rv in maybe a month after purchase and finding our floors soaked after driving it in the rain.

They added some rubber gaskets here and there and we got our rv back.

We have had it in another time for the same problem, because our floors are still soaked after driving in the rain. Fast forward to last week when we took it in again for the same problem along with another problem, that was fixed easily.

I mentioned that the water is probably coming from underneath the slideout. I don't understand why they would not have checked there the 1st 2 times. Sure enough we were told that the tech found that the rubber underneath the slideoout was installed incorrectly. So we have had this for 2 years with this ongoing problem, because this rv left the factory with this part installed incorrectly! I still do not understand why the technicians never looked underneath the slideout evertime we had brought it in.

So now our extended warranty does not cover it. The manufacturer warranty is up and the warranty department is rejecting our claim. Why? We have had this rv that we purchased with a part that was not installed correctly from the factory.

They keep telling me that it is because it is out of warranty. This is not right. No they are telling us we have to pay for a mistake that was missed by the factory? 1. That is terrible quality control. 2. Bad customer service.

I hope that there is someone in the company that can approve our claim or at least get this corrected.

Thank you

Larry Pausal

Bought our camper 8/23 at Chesaco Rv. Used twice, found leaks and repairs that needed to be done. Dealership had it 4mths. Walls weren’t fixed. Totally frustrated so took it to General Rv in West Chester Pa, 4/20. They couldn’t repair, too costly! So tried to get in contact with Forest River customer relations. General Rv needs to know where to send a ROK2513 form. I’ve tried numerous times to call John or Amy at FR, but no return calls or emails. This Rv is brand new, and we need answers. We have planned trips booked that obviously needs to be cancelled, along with lot rent for 5-6 months with no camper. If you could please try to figure out where we go from here, I’d appreciate it. I can be reached at [protected].

Hi Gabriel. Can you please ask if this is normal for a roof 2 1/2 years old. Been cleaned with brush and non hard soap two times a year. Sits in Bushnell FL. Not moved. Decor. Said it’s heat and humidity. My neighbor has same trailer 4 months older and top looks great. I had two contractors look said looks 12 years old. DICOR wants me to put a paint on it. Any suggestions. Ty. Marty. [protected] 😪

Our 6 month old RV went into the shop on October 30, 2023 and as of today (Feb 13, 2024) the workshop is still waiting on approvals from FR.

In addition, the scope of repairs needed - eg floor needs pulling up and walls replaced and cabinets and lino, removing the underbelly to replace a defective valve, things not being installed correctly when new - might mean it would be cheaper and faster just to replace this lemon RV.

So our brand new 2017 High Wall camper lost exterior water heater vent cover on our drive home, we called the dealer they ordered a new one but charged me 65.00 bucks for it. Sense then we have spent the first day of our vacation fixing the problems that happen from driving down paved roads. The worst problem was a blow out of one of the stock 2 ply cheap tires, it sent debris through the fender well cove made of plastic and damaged the cabinets above it and behind it including the sinks and all the drain pipes, I had to replace all the drawers and the exterior sink. The shower is all ways coming alert with the rubber molding falling off and the curtains fallen off because of the connectors failing. The pull out beds are constantly jamming and the tent fabric was not cut properly so it doesn’t seal down on the pop out dining area. We never feel like we can leave the paved areas with this trailer. We’ve camped a total of 10 times in this monstrosity usually in a KOA where there are showers so we don’t have to use it or the toilet. This tho is the epitome of trailer trash

I purchased a 2022 Nepallo 22TL new from Camping World in Summerfield, FL in August of 2023. I’ve used the boat less than 10 times and the Bimini top has already shredded - I took the boat back to Camping World where they want to charge me $1500 for a new top. They will not honor the 5 year warranty on the canvas and they will not answer the phone or call me back after several attempts. I would not recommend this brand or product to anyone. They simply do not support the product or the consumer after initial purchase.

I have been dealing with nothing but promised since I have received my brand new 2023 42 View Salem grand villa currently the back end is dropped out and it has been this way for 3 months we had no AC and 125° weather and now we have no heat in 17° weather and no bathroom I have asked for all the claims all the paperwork everything so far documented two Forest River about this from different technicians and I am being given the runaround I am not being given paperwork claims forms nothing I am being told that they don't exist I actually do know the exist I've done a little research because it's worrying. i am getting the runaround now.I'm starting to get scared did the company that I bought a vehicle from is being very Shifty I don't want to have to get loud to get the paperwork that I legally should be given without having to beg or get angry or get people involved I need all the claim information that has been done on my vehicle an is being ordered. I don't want to keep asking I just want it. Please

I purchased a new travel trailer from Camping World on 08/08/2023. My wife and I went on our first trip a few weeks later. On our first night I was taking a shower in camper and noticed water pooling in left rear corner in shower base. I looked closer on noticed a major gap on left rear corner between base and surround. Upon return from trip I called Camping world and scheduled an appointment to look at the problem. The inspection was on 12/7/23 and the tech said that the shower base was not installed properly and need to be repaired to prevent water damage. They turned in a claim form to Forest River and after several days the got a response that claim was denied that the base was installed as designed. I talked to several other people about this and they agreed it was substandard workmanship and needed repair before using shower again. I want the company to acknowledge the problem and repair it under warranty.

Thanks

Purchased a Cherokee wolf pup 14 ccB L in July 2023. First outing we filled up water tank and drove to campsite. Upon reaching campsite water tank was only 1/4 full. Reviewed the tank and noticed an elbow joint on the tank had allowed the water to spill out during the drive. The elbow joint should be connected to the overflow valve on the side of the unit. Took it to our dealer for warranty work. Forest River denied the work and said that it was to spec. How can you have a unit that does not hold water in the tank while you’re driving to your destination.

2020 Berkshire 39A VIN 4UZACHFCOLCV8872 was purchased by Longview RV in CT .

From the first day this couch was plagued with major problems . The diverse window had a broken seal which took over a year to get part and replace

First trip to Fla the dash AC stopped working less then an hour into trip . And living room AC wasn’t cooling down couch with generator running . The AC nor heat worked in living room . Thermostat wasn’t correct .The valve for the water in take never worked correctly and still does not .

It was in for months at a time at dealership we’d pick up and go on a trip same thing kept happening . Ac on dash worked but then there was a drip on my ankles .

Back and forth it went in for service get it back saying everything was good

Except the problems weren’t fixed

The jacks wouldn’t work they would beep and say too steep when we were on level ground .

Turns out the slides were installed upside down

Then the slide motor went when we were in GA

The direct tv never worked

The stairs dropped down while I was driving on one trip and I lost lights for a few minutes driving at night

And the cargo area was wet

After many emails and calls and over a year total in and out to be fixed at the dealer Mitch asked us to send to back to the manufacturer.which we did

To only receive a used ac unit that they said was new and damage to bathroom ac .still tv not working , gauges not correct ,ac in living not working

Still leak on ankles when driving . Valve for water intake, if I leave on city water it still fills tank till over flows but gauges read empty.

Back to the dealer that finally found a kink in tv wire that’s why didn’t work

Found used and damaged ac unit that didn’t match serial number as work order

And the leak that was hitting my ankles was from the defrost lines never attached . And leak in cargo area was from the emergency exit window in half bath didn’t seal . Mitch promised to do right the Almost 8 months later we get a letter from dealer that Mitch would only cover the TV portion .

• Inverter doesn’t work
• Power Panel doesn’t work
• Control Box doesn’t work
• Dinette shade fell off wall
• Black and Gray tanks leak. (continue to leak, always some liquid when we open to add sewer hose
• Main awning motor
• Sound bar was not functioning (Brian approved the optical cable, really $14 part left off a $80K RV?
• Hand rail fell out of the wall by stairs
• Power panel loose and falling out of the wall from earlier “fix”
• Belly Pan fall off
• Main A/C unit not shutting off
• Bedroom A/C not working at all (wires not attached per tech)
• Outdoor fridge does not work while driving (turns out it’s not supposed to?)
• Door lock spins, does not lock
• Trim above the slide in bedroom falling off
• Bedroom slide rubber stops fall off, not secured
• Hydraulic leak – in two places, probably due to belly pan falling off
• Slide issues, no bell stops at all? Gears, actuator
• Need all slides checked.

we couldn't get the slide closed to get from Colorado back to Illinois for repair.

We did trade in our RV, but didn't get nearly as much as we thought we would. we paid close to $80,000 and 18 months later only got $30,000 as a trade in. As the slide came in and out off track, it tore up the floor, which we didn't realize until the slide started making noise. We saw the slits in the floor, but didn't know where they were coming from.

My wife and I purchased a RV from Porters RV in Coos Bay Oregon. We had to wait to pick up or RV as the slide out was out of alignment. Since then we have had to have the Whole slide out replaced as we took it camping in a rv sight and we couldn't get the slide out to go out. While driving the whole slide out shifted to the rear. Moving forward, last Friday we took out the RV again. Toward the end of extending when we arrived at our sight (I must add we have a level in the RV as we was told it has to be lvl to extent slide out) it started pinging and making weird noises. when we Finally got it in when heading home we took it immediately to the site we pay to store it and extended it out to do a deep clean like we always do we could not bring it back in. We had power from the battery and still couldn't. I hooked up the Battery from truck to see if that would help but it did not. this rv has had the same problem since we purchased and we was told when we picked it up that it was fixed and we wouldnt have to worry about it anymore.

Dear Sir’s

I purchased a 2022 xlr boost toy hauler vin# 5ZT3XL2F7NZ00145, October of 2022, RE: 37TSX Concerns *001465 with Ms. Callahan for the past year. I have run out of patience with your company, the dealership has made many warranty repairs authorized by your company. The latest disaster was when they hauled my rv all the way to Indiana and did the wrong repair on my bedroom slide out. They now have hauled it back there again. I am requesting that you ask for all the emails between her and I and that you review all of the repairs that had to be completed. If you cannot get this info, I will copy all of it and get the Work Order info from my dealership. I had the dealership install slide out awnings when I bought it and had the windows tinted. I am requesting that you exchange my unit for one that passes all of your quality control inspections. I have had two previous new units from forest River and never had such an awful unit. Every time I had to take my rv to the dealership it is a 100 mile round trip. Please help and restore my faith in your company.

James Ryba

5106 Tote Road

Comins MI. 48619

[protected]

We own a 2017 Prime Time Fury 3012X toy hauler , made by Forest river. On August 31, 2023, We had a wheel hub-drum break on the rear axle and the entire wheel assembly fell off at 70mph. Bad bearings. There was no sign of improper maintenance on all other wheels.

I took it all apart myself and looked for parts to fix the damage. In the process, I found that the dry weight on this trailer is 7200# .There are 4400# axles. Total capacity of the trailer is 8800#. The gross vehicle weight rating is 10,136#.

I talked to a Just Answer RV mechanic of 20years experience and he said there should be 6000# axles under this trailer. Even 5200# axles could do the job in my opinion. This is a dangerous trailer to have on the road.

Forest river refuses to cover the damages. They say it is equipped with what it should have. I think not! They have hundreds or thousands of these trailers on the road.

They should correct this problem and pay for my losses in my opinion

September 20, 2023

Our family has owned three Forrest River travel trailers across the years. A 2011 Puma 18DB, a 2016 Vibe 315BHK, and a 2011 North Trail 28BRS.

My wife and I purchased a 2021 Palomino Puma 28DBFQ travel trailer on March 27th of this year from Goos Campers in Hartford, South Dakota. Goos had told us that this was a showroom model, but we found it stored outdoors due to reconstruction of the Goos showroom/office spaces. I also was told that since this was not a current year model sale, that the warranty was reduced from the standard one year to three months.

My wife and I camped three times in the three month period and found several items that needed fixing; I had to haul the camper back to Goos on more than one occasion to get the work done. In the past we had purchased a used Puma from Goos and were well satisfied with it.

The 2021 camper had a rain gutter that was pieced together, probably in an effort to maximize material utilization; unfortunately it leaked down the middle of the side of the camper. Goos tried a dab of caulk but it did not hold so now I am left to fix it correctly. Also, the plastic diverter valve at the top of the toilet bowl had a crack in it, which I think did not allow it to hold position and direct water perfectly horizontally when flushing. Goos tried to caulk this, which initially fixed the problem but by the time of our second camping outing it failed. I had to fix this properly.

The most glaring problem which surfaced immediately, as we were taking friends from out of state on a camping trip, was a leak from the fresh water tank. Upon installation a screw which was used to secure the tank was actually fastened puncturing the tank. One of the trips back to Goos; he did correct this problem.

Three camping trips ago we noticed a small puddle of water at the base of the face frame below the refrigerator. Since our daughter and son-in-law were camping with us that trip, and they had brought their dog, we thought the water might have come from a dog dish. Two camping trips ago the water again appeared, no dog bowl this time. My wife helped me remove the refrigerator to inspect the condensate tray for cracks, but found none. I then removed the small refrigerator and Silverstone grill to see if I could locate the source of the water but was unsuccessful.

I am generally unsatisfied with Goos, I called Lee Goos five times between August 18th and September 11th to ask a technical question wanting his opinion as to where the water was coming from, but he does not respond to my messages for a call back. Therefore I took my Puma to another dealer in Sioux Falls, Schaaps Traveland, Inc, a dealer/service center in business since 1967. I found them to be courteous and professional. They did the diagnostic on the refrigerator, also looked to be sure no condensate was migrating through the camper from the rooftop air conditioning unit, and did find the source of the water problem.

There was a faulty swivel elbow that goes to the outside water disconnect by the Silverstone grill compartment, where the supplied hose and sprayer connect. It was allowing a fine mist to spray, which took a day or two to accumulate enough water to seep into the living compartment under the refrigerator face frame. The face frame is slightly swollen, but not readily noticeable,

Forrest River changed the policy for warranty coverage for units sold after their model year, reducing the coverage period from one year to three months, on brand new units. I feel that this is too short of a time period for discovery of any defects in materials or workmanship.

I am including a copy of the bill for the diagnosis and replacement of the faulty elbow, and would appreciate a refund.

Please let me know your thoughts on this.

Thank you,

Douglas H DeJarnette

5145 S Manchester Court

Sioux Falls, SD 57108

I purchased my 2021 RV in July of 2020 from Delmarva RV Center in Milford, DE and due to supplier challenges, I did not receive it until the end of the first week of October 2020. I was preparing to close for the season as my camper is in a seasonal site. Within one week, I discovered the overflow valve was not shut off causing water to spray from my camper. Before closing the camper, I had to have my water heater fixed, the air conditioning compressor was replaced, and my freezer had frost buildup due to a gap between the top of the door. Since this is a seasonal camper, I had to pay a service fee of $150/each visit. Service had to come out twice. Another door was ordered by the supplier. Additionally, my stove grate was bent and the supplier had to order that as well. The freezer door and grate did not become available until July of 2022. The freezer door that was sent was the wrong one (I have a black fridge and they sent a stainless-steel door) and I ended up keeping the door I had and having someone try to adjust the pins to reduce the amount of air getting in. There has been condensation seeping down into the cabinet causing damage to the wood. There is still a gap at the top of the freezer door and because of the ice buildup has to be defrosted every couple weeks. The grill that came with the outdoor kitchen got so rusty after the first use (yes, I did clean it) that I had to remove it.

I would still like to know what to do about the freezer. I already have damage to the wood in the cabinet and have to figure out how to rebuild, however if the condensation is not resolved, it will continue to cause damage. I love my camper, but I am so disappointed with the lack of quality that went into the build of this camper. This camper never should have passed inspection.

A disappointed customer

Purchased a Vibe trailer on July 28, 2023. Have had problems with the trailer from day 1, not small minor problems but major problems. We have used the trailer 5 days on 2 seperate occasions. Came back early the first trip and just had to deal with the problems the second trip. It has been back to the dealer for repairs twice for a total of 40 days. We are requesting financial compensation due to the fact that we bought a brand new trailer that has had to be practically rebuilt.

Some of the problems that we have had. Axles had to be replaced after 90 miles of use, hot water heater not working, refrigerator not working, electrical wiring not properly installed over 20 items had to fixed or replaced.

Our RV basically fell apart little by little, until the slide wouldn't work in colorado.
Forest River Cardinal LTD, 377MBLE RV
VIN-4X4FCAP24MG105226, purchased at General RV in Dover, Florida
The first year we owned the RV, it was in the shop 6 months total.

• Inverter
• Power Panel
• Control Box
• Dinette shade fell off wall
• Black and Gray tanks leak. (continue to leak, always some liquid when we open to add sewer hose
• Main awning motor
• Sound bar was not functioning (Brian approved the optical cable, really $14 part left off a $80K trailer?
• Hand rail fell out of the wall by stairs
• Power panel loose and falling out of the wall from earlier “fix”
• Belly Pan fall off
• Main A/C unit not shutting off
• Bedroom A/C not working at all (wires not attached per tech)
• Outdoor fridge does not work while driving (turns out it’s not supposed to?)
• Door lock spins, does not lock
• Trim above the slide in bedroom falling off
• Bedroom slide rubber stops fall off, not secured
• Hydraulic leak – in two places, probably due to belly pan falling off
• Slide issues, no bell stops at all? Gears, actuator
• Need all slides checked.

In Colorado, we could not get our slide totally closed to get home and it had to be strapped closed. We were told that the police could stop us and make us drop the RV where we were because it was unsafe. When we got home and traded it in, we were lowballed as to trade it amt, and told they would not repair it. It would go to auction for parts.

We purchased a 2022 Forest River 5th wheel Wolf Pack Toy hauler (Wolf 365Pack16) back at the end of February. From Camping World in Braidwood Illinois. We kept it at dealership until we had a spot for it at home. We brought it home around the middle of April. As we were pulling it home, my husband noticed that the brakes felt abnormal. After we got it home, we went inside and noticed that the trim on the ceiling in front of the door was falling off and that the carpet was coming unsewn at the seam. Also, my husband accidently tore the wall paper trim on the slide. We brought it back in the beginning of May. They had it until the first week of July and they told us we could come pick it up and use it until the trim piece came in. They said that the carpet, the ceiling trim and the brakes were fixed. We picked it up and the brakes were not fixed and the trim on the ceiling was still coming off. When I called, they said it was because of the humidity, the glue wouldnt hold. We never did get to use it. They called and said the trim was in at the end of the 2nd week of July, so we brought it back. Told them that the brakes and the trim still wasnt fixed. They had it another week or 2. Called us and said everything was done so my husband went to pick it up. As he was leaving, the brakes STILL werent working, so he brought it right back. 2 weeks later, they called and said it was fixed. We brought it home Aug. 4th. The brakes are fixed but the ceiling trim is still falling off and now the refrigerator is throwing a code LV (Low Voltage). We have it plugged into a 30amp outlet and the batteries are fully charged. We have owned this thing for almost 5 months and its been in the shop more than we've had it at home. We STILL havent been able to use it. Is there anything that can be done? At this point we're ready to get rid of it. I have looked into the Illinois Lemon Law. This is getting VERY frustrating.