Cars R Us’s earns a 2.3-star rating from 1 reviews and 2 complaints, showing that the majority of customers are somewhat dissatisfied with purchases.
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Cars R Us - Refusal to make repair
on june 2nd, i purchased a 2017 qx30 infiniti..beautiful car..also, talked into a warrenty..immediately the yellow check engine light came on..i was told the problem was the car needed premium fuel..which of course was not true..took it to a menchanic,to check out..needed brakes and 2 tires..had cars r us do the work,,i asked about the check engine...
Read full review of Cars R UsCars R Us Complaints 2
I was sold a car with multiple faults
I bought the car on the 18th of September 2023. On the very same day the engine fault appeared, I contacted the sales man and brought the car back to them. They used a diagnostic machine and detected a fault in the engine. They fixed the engine oil, and the vehicle came back to me after two days. On the 10th of October 2023 the engine fault appeared, and...
sold me a car with a lien on it and it got repo'd from me
this dealership sold me a car with a lien which is illegal never go to this dealership they are scam artist i have a law suit pending against them
The complaint has been investigated and resolved to the customer’s satisfaction.
Overview of Cars R Us complaint handling
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Cars R Us Contacts
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Cars R Us phone numbers+1 (516) 924-2025+1 (516) 924-2025Click up if you have successfully reached Cars R Us by calling +1 (516) 924-2025 phone number 0 0 users reported that they have successfully reached Cars R Us by calling +1 (516) 924-2025 phone number Click down if you have unsuccessfully reached Cars R Us by calling +1 (516) 924-2025 phone number 0 0 users reported that they have UNsuccessfully reached Cars R Us by calling +1 (516) 924-2025 phone number
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Cars R Us address716 Sunrise Hwy, West Babylon, New York, 11704, United States
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Cars R Us social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 25, 2025
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Cars R us sold me a car that worked fine for 2 months and then the entire BCM crash/failed and they refused to replace/repair the part. The customer protection act 55 states repair/refund/replacement with in 6 months.