The complaint has been investigated and
resolved to the customer's satisfaction
Carmax Planorip off

I almost got ripped off by Carmax of Plano. They offered me 6500 for my 2005 Toyota Tacoma PreRunner SR5. Told me that they could only get that if they bought or sold it. Well I found on the Carmax site a 2005 strip model PreRunner for 12, 998. I complained to the corporate office in Virgina, and when I went back to the site the car had been removed? Well I kept a copy of the site knowing they may do that. I wouldn't buy a thing from these people. It looks like they are corrupt all the way to the top.

Detailed at


  • Li
    Ling Chi May 24, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I highly doubt the vehicle you found on the site disappeared just because you found a pricing "discrepancy" - the vehicles actually disappear the next day if someone has sold them. Carmax uses an automated inventory system that only displays vehicles available for sale, and the vehicle is deleted if purchased.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.