Carflexidouble payment

B Nov 29, 2018
This review was posted by
a verified customer
Verified customer

Good morning,

See below in reference to this order number -
Your CarFlexi Order is CFFB06CA

I booked a hire car with your website earlier this week and paid the fee through paypal, i was on the understanding the fee displayed on your website was the cost of the hire. But i picked the car up at budget (belfast city airport) this morning only to be charged a separate amount again for the car. I am disgusted with this and would like it made clear why i have been charged two separate amounts?? What is the purpose of paying carflexi AND budget to hire a car??

I would like to be contacted by a manager or supervisor asap regarding this.

Extremely unhappy customer.

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