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Careem — driver service

R
This review was posted by
a verified customer
Verified customer Review updated:

We have been using Careem everyday for nearly six months and the service has completely gone down hill. We nearly have an accident overtime we get into the cars. The drivers do not pay attention to the road. The cars are now dirty and smelly. The drivers insult us and will not listen to our directions. We are being overcharged because there is something wrong with their system.

  • Updated by Adeel Ch · Jul 19, 2019

    Sir plz meri I'd open ki jya muja 1 mokha diya jya plz

  • Updated by Aadrish · Jan 22, 2019

    And careem don’t mention the help line number, I googled it and got the number but that number was giving a option of register as new driver, not for the complain, this need to be correct now

  • Updated by Hareem yasin · Dec 03, 2018

    AOA
    This mail is to complaint for your services as from as three weeks before, I tried to book a ride from careem but on that day the route from Mummtazabad was not available.
    I hope you will resolve my issue.
    Thank you

Read 68 comments

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Responses

  • Am
    Amnakhan Aug 28, 2019

    Salam
    Mujhe aap sy aik he complain hai mera bhai careem per tha aesa b kia k aap log kisi ki roxi per laat Mar dein... Please aap sy request hai k aap log block sy hata dein koi mehnat kar k poora din kama raha hai to us ko is trha sy block nahi kren

    Reply
    0 Votes
  • Sh
    Sheikh Muaz Aug 24, 2019

    My cell no. Is [protected] .. This account is block ..

    Reply
    0 Votes
  • Ra
    Rameeza saleem Aug 19, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I lost cell phone in car.. The car plate no is BMW 554 alto Japanese.. Please help me as soon as possible.. I came from Kashmir road to gulzarehijri and now I didn't contact with the captain because o
    I left my mob in it. And I call on my no immediately but my phone is currently off.

    Reply
    0 Votes
  • Na
    Nadeem Hakim Aug 10, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Someone has wrongly registered and have taken a ride using the registered email.

    Reply
    0 Votes
  • Ra
    Rajab Baloch Aug 10, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Sir apki mehrbani ho ge mere papa ni hai choty choty bhan bhai hai ghar b rent ka hai

    Comments

    Reply
    0 Votes
  • Ab
    Abir Khawand Aug 07, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I'm not getting smiles points when i purchase a package
    Account number:[protected]

    Reply
    0 Votes
  • Fa
    Faisel Rehman Jul 27, 2019
    This comment was posted by
    a verified customer
    Verified customer

    My picture and bike no complete information all i have just tell me why iam blocked

    Comments

    Reply
    0 Votes
  • Sk
    Skes Jul 24, 2019

    https://identity.careem.com/login?error=BAD_CREDENTIALS
    My login ID [email protected]
    Web brouser login problem .+[protected]
    I'm already compaint [email protected] careem.com
    But not solved my case. Maybe https problem your server system. Please check with good knowledge engineer keep your company. I'm last 5 days compaint email not responding

    Comments
    Comments

    Reply
    0 Votes
  • Ad
    Adeel Ch Jul 24, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Sir meri I'd q block ki gyi or muja aak mokha nai diya gya plz meri I'd open ki jya or mera number per cal ki jya [protected]

    Reply
    0 Votes
  • Mo
    Mohamed Zidan Jul 20, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Please note that I have issue with Careem Car App as the App request the ride without my authorize it's something like hackers and I faced this issue twice with is charge me every time for cancellation fees

    My contact +[protected]
    Email : [email protected]

    Reply
    0 Votes
  • Ra
    Raja saqib Jul 13, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Sir mn ny 500rs careem account mn easypaisa k through rtanfer kye bt mery account mn add nhi howey.plz resolve my problm.
    [email protected]

    Comments

    Reply
    0 Votes
  • Mu
    Muhammad Ismail Jul 10, 2019
    This comment was posted by
    a verified customer
    Verified customer

    i apply online registration 04-04-2019 but still pending. i also take online training but no result .
    [protected]
    [email protected]
    plz check this issue. tnx

    Reply
    0 Votes
  • Mu
    Muhammad zubair sajid bhutta Jul 08, 2019
    This comment was posted by
    a verified customer
    Verified customer

    A month ago my I'd was blocked due tu issue of some fake rides ...plzzzz help me and give a quick sujjestion tu me ...how I can open again my id
    [protected] is my mob num plzz checked out n tell me quickly how can I solve my problem

    Reply
    0 Votes
  • An
    Aneel abrar Jul 07, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I have been looted by you people by charging 3% more

    Reply
    0 Votes
  • Ir
    irfan jamil Jul 07, 2019
    This comment was posted by
    a verified customer
    Verified customer

    He has been accept my ride from Social securty Hospital Multan Chongi Multan road lahore to Raiwind City but he ask me i will be double side payment from you.
    His behaviour is not good with me
    Please due to this reason i again requst you that give him punishment with thus reason.

    Reply
    0 Votes
  • Ha
    haseeb masood Jul 06, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I just took a ride from bahria to wapda town.I just given him 1000 and request to add in my wallet but he only add 20 rs instead of 320 so plz add it into my account as quick as possible.

    Reply
    0 Votes
  • Kh
    khizar mushtaq Jul 06, 2019
    This comment was posted by
    a verified customer
    Verified customer

    He is blackmailing by getting my phone number frm application when I takes a ride.
    I'm really much upset and disturbed by his calling me again and again.
    I'm giving you some screenshots, so you ll find out him.
    Otherwise me ll go to the police.

    Comments
    Comments
    Comments
    Comments

    Reply
    0 Votes
  • Sh
    Shahruk 1 Jun 23, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Sir plese mri careem id unblocked kr dain my name shahrukh waheed and number [protected]

    Reply
    0 Votes
  • Na
    Naveed Malik Jun 23, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Unable to book even a single ride.

    Comments

    Reply
    0 Votes
  • Us
    Usaid nazeer Jun 23, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I have forgot my password of career captain app I have selected option of forgot password but I have not get any verification pin please provide me 4 digit password my account is on this number [protected]

    Reply
    0 Votes
  • Mu
    Mutahir Jun 19, 2019

    Aoa
    My balance automatically down from 29 to 1 pkr. What is the reason for deduction.
    Kindly refund the amount in my account.

    Reply
    0 Votes
  • Sh
    Shoaib Fayyaz Jun 18, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Dear Careem . My account has been blocked due to some issue and i have wallet 1200+ balance in my account i also complain in the office but not working the management plz unblock my id.

    Reply
    0 Votes
  • Gh
    Ghazanfar Raza Jun 17, 2019

    Pl lodge my complaint regarding Careem top up trough Easypaisa account on 09/06/19
    amounting Rs 1000 but still amount not shown in my Careem Account I am calling both help line but companies representative are not guide & not authorized to resolve the issue I am seriously fade up about your service so pl resolve the issue & reverse otherwise...

    Reply
    0 Votes
  • Dh
    Dhadkan Jun 17, 2019

    Sir mere ID on kare pleaze ALLAH ka wasta hai yeh achanak band hogeya mein ne ride ki or khana kah raha ta or id band howe sir plase plz yeh masla bohat zarrori hai

    Reply
    0 Votes
  • Ah
    Ahmad Sultan Jun 16, 2019

    I had called the Careem on Monday morning and it took almost 10 minutes by the Careem driver to reach my locatoin.

    I have been charged with waiting charges although i have arrived at the pickup location with in 3 minutes of driver's arrival.

    Comments

    Reply
    0 Votes
  • Na
    Naveed Malik Jun 15, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Behavior of driver was very rude and also no billing details provided by careem

    Comments

    Reply
    0 Votes
  • Ju
    Junaid Hussain Jun 01, 2019
    This comment was posted by
    a verified customer
    Verified customer

    My acount bloked by careem due to repeat ride actually i work in small town in small town customer meet me again and again its not my fault plz unblock my id i m so poor man this my id [protected] muhammad junaid hussain

    Reply
    0 Votes
  • Ju
    Junaid Hussain Jun 01, 2019
    This comment was posted by
    a verified customer
    Verified customer

    My acount bloked by careem due to repeat ride actually i work in small town in small town customer meet me again and again its not my fault plz unblock my id i m so poor man this my id [protected] muhammad junaid hussain

    Reply
    0 Votes
  • Gh
    G Haider May 25, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I book a ride. After 15 minuts texi reached and stoped 2 streets ahead of my location . When i called the captain for reach to correct location the texi ride away and after 15 minuts i recieve a massage the ride cancelled by captain its the waist of time. Now i uninstall the careem app.

    Comments
    Comments

    Reply
    0 Votes
  • Fa
    FarrukhXee May 18, 2019

    This is the second time I faced such issue.Captain did not come even start and complete the ride.All in this I lost my package unit. In the system it is mentioned waived off but not added back.Same was already done.At that time my package was expired and nothing is added back.

    Why is it so? I am waiting for your quick reply.

    Reply
    0 Votes
  • Hi
    Hina Younas May 13, 2019

    I hv book a ride from Amir road to Kacha ravi road. There is 180 fare of that ride bcoz of permotion code its total ride balance is 100Rs.. but ur driver is asked me to 780 rs that is not fare kindly action against ur driver and refund my money

    Reply
    0 Votes
  • Za
    Zainulabideen May 11, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I booked a ride from this Number [protected].
    And the captain was far away and he told us to cancel the ride and also told us that you will not bhi charged for cancelling but curently careem payed us a bill of 123Rs so kindly remove the cancelling charges because the Captain told us to cancel the Ride.
    Careem Captain Number was :[protected]

    Reply
    0 Votes
  • As
    asad mehmood May 05, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Captain name:Majid khan
    Class:Go mini
    Car:White Suzuki Mehran
    Pickup: 02:15 PM Moaz Road - Rawalpindi
    Dropoff: 03:08 PM Farooq-e-Azam Road - Farooq-e-Azam Road - Rawalpindi - Punjab
    Taken fare :480RS.
    shown fare:411RS(Even not add in walet).
    My wallet was -57.he ask my family to add rest credit to clear -57 rs but he does not.

    Comments
    Comments

    Reply
    0 Votes
  • Bu
    Bushra Zafar Apr 27, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I have cancelled my ride on careem few days back. But the system automatically worked and sent me a ride, which I haven't request and charged me with a penalty of 115 PKR. Kindly look into this matter.
    I have been associated with careem with the following mobile number [protected].

    Reply
    0 Votes
  • Ab
    Abdullahmak1997 Apr 27, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Its second time, after ride I have negative balance in my wallet.

    Reply
    0 Votes
  • Ja
    JahanzainMohammad Apr 27, 2019
    This comment was posted by
    a verified customer
    Verified customer

    yesterday i go Alqurish faiz 1 to Qasba marral. Piolat Adnan recive 1600RS pic an drop but show my ceel No [protected] .only 800 Rs something . PLS cheekd this camplaint

    Reply
    0 Votes
  • Sa
    Sardar Idayadullah Apr 21, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Driver name-Sha Miran
    Vehicle no-294926

    Comments

    Reply
    0 Votes
  • Ia
    iAbrar Apr 08, 2019
    This comment was posted by
    a verified customer
    Verified customer

    we have already submitted our problem that we have lost our camera on 27/03/19 in careem cab and then we call after leaving cab only 2min later, the captain said i am coming ur baggage is here, and then he run away, he was not come even today is also passed,
    we have Fired FIR against captain, and we will soon file against careem In Shaa Allah.

    Comments
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    Reply
    0 Votes
  • La
    Laxman Solanki Apr 07, 2019
    This comment was posted by
    a verified customer
    Verified customer

    i was booked your careem ride of this Captain name: allah ditta bike number# pkl-2088 Captain mob NUM +92 [protected] my fare was made of rupees 75 but captain charged 90 rupees and also charged amount in my wallet, and he also do not pick my call kindly refund amount in my wallet

    Reply
    0 Votes
  • Us
    Usman qureshi Apr 03, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Mobile was drop in car by mistakenly and he have stolen mobile phone and take extra charges the acctual charges is pkr 345 and he have charges 500pkr and he was talking way is worstly.
    Careem captin name: Naqi khan
    Vehical: Go Brown Alto Japanese
    Vehical num: BJZ-072
    Take action fast.

    Reply
    0 Votes
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