Drove into Captain D Gardendale alabama 8/8/[protected]@6:19. I was second car in line got to speaker 6:39. Waited patiently and was told to hold. Finally placed order at 6:45. Simple order. 2 piece fish dinner and add on shrimp for $1.99. 10.98 total. Finally got to window 6:50. Cashier took my money and I did not pull away until 7:05. Absolutely crazy ! She handed food out window no sorry you had to wait, or even a thank you. There was 4 cars as far as I could see behind me. Fries were cold, shrimp over cooked and fish was horrible. I fed it to my dogs when I got home.
14 minutes shy of one hour on food that was horrible. .
Desired outcome: Money refunded and get them some help