CB Banks Capital One Complaints #542-561

Capital One review: Wire transfer fraud

Juilet Golaube of Naples, US

Jul 27, 2020 10:32 pm UTC

Verified customer

I was completing a business transaction from the sale of a home in Jamaica during the month of March 2020 with my attorney (B.A. Ricketts and Associates) in Mandeville Jamaica, when my instructions for a wired transfer was intercepted and a new account number was provided to have the funds routed to a Capital One Bank account in New Jersey in my name. I don't have a bank account with Capital One. Based on several calls to Capital One Bank Wire Fraud department. the wire transfer was not deposited into the fraudulent account. Capital One is currently holding my funds and have requested from CIBC an Indemnity Form. This was in April and May. I am still waiting on the funds to be returned to CIBC in Mandeville Jamaica so these funds can be deposited back into my account.

I am requesting to have these funds returned back to CIBC as soon as possible as this has been ongoing since March 23rd, 2020.

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Capital One Contacts

Capital One phone numbers

+1 (800) 481-3239

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+1 (800) 227-4825

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Capital One 360 Products

+1 (800) 946-0332

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Home Loans

+1 (866) 435-6299

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Home Equity

+1 (800) 926-1000

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Investing Products

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United Kingdom

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capitalone@capitalone.com

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david.musial@capitalone.com

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Management

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Executive

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Executive

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15000 Capital One Dr., Richmond, Virginia, VA23238, United States

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