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CB Banks Capital One Complaints #542-561
Capital One

Capital One review: Wire transfer fraud

J
Author of the review
10:32 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I was completing a business transaction from the sale of a home in Jamaica during the month of March 2020 with my attorney (B.A. Ricketts and Associates) in Mandeville Jamaica, when my instructions for a wired transfer was intercepted and a new account number was provided to have the funds routed to a Capital One Bank account in New Jersey in my name. I don't have a bank account with Capital One. Based on several calls to Capital One Bank Wire Fraud department. the wire transfer was not deposited into the fraudulent account. Capital One is currently holding my funds and have requested from CIBC an Indemnity Form. This was in April and May. I am still waiting on the funds to be returned to CIBC in Mandeville Jamaica so these funds can be deposited back into my account.

I am requesting to have these funds returned back to CIBC as soon as possible as this has been ongoing since March 23rd, 2020.

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  1. Capital One Contacts

  2. Capital One phone numbers
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    20%
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    15000 Capital One Dr., Richmond, Virginia, VA23238, United States
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Capital One is ranked 6 among 353 companies in the Banks category
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