CB Banks Capital One Complaints #2-21

Capital One review: Service reps can't speak English

Gordon Ben of US

Jul 24, 2026 12:39 am UTC

Featured review

It's ridiculous when their customer service phone reps, whose job it is to talk to the customers, can barely speak English! Way too much work trying to understand them. It's a huge disrespect for its customers when a company by puts people in jobs who can't perform the job's basic function. How these people ever got the job is a total mystery and an embarrassment to the company.

Recommendation: If calling Customer Service, have lots of patience and a glass of wine.

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Capital One Contacts

Capital One phone numbers

+1 (800) 481-3239

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20%
Confidence score

USA and Canada

+1 (877) 383-4802

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General Customer Service

+1 (800) 227-4825

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Credit Card Accounts

+1 (800) 867-0904

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Small Business Banking Products

+1 (888) 810-4013

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Capital One Bank Products

+1 (800) 289-1992

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Capital One 360 Products

+1 (800) 946-0332

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Auto Financing

+1 (877) 464-2151

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Home Loans

+1 (866) 435-6299

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Home Equity

+1 (800) 926-1000

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Personal Loan

+1 (855) 780-5047

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Investing Products

+44 800 952 5267

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United Kingdom

+44 344 481 4814

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United Kingdom

+1 (800) 304-9102

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Capital One Recruiting

More phone numbers

Capital One emails

capitalone@capitalone.com

100%
Confidence score: 100%

Support

david.musial@capitalone.com

94%
Confidence score: 94%

julia.greco@capitalone.com

94%
Confidence score: 94%

caroline.finnell@capitalone.com

94%
Confidence score: 94%

fabrice.guillaume@capitalone.com

94%
Confidence score: 94%

Management

damon.reed@capitalone.com

94%
Confidence score: 94%

Executive

kevin.michel@capitalone.com

94%
Confidence score: 94%

james.partridge@capitalone.com

94%
Confidence score: 94%

Executive

More emails

Capital One address

15000 Capital One Dr., Richmond, Virginia, VA23238, United States

Capital One social media
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 03, 2026
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