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CB Banks Capital One Complaints #2-21
Capital One

Capital One review: Service reps can't speak English

G
Author of the review
12:39 am UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

It's ridiculous when their customer service phone reps, whose job it is to talk to the customers, can barely speak English! Way too much work trying to understand them. It's a huge disrespect for its customers when a company by puts people in jobs who can't perform the job's basic function. How these people ever got the job is a total mystery and an embarrassment to the company.

Recommendation: If calling Customer Service, have lots of patience and a glass of wine.

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  1. Capital One Contacts

  2. Capital One phone numbers
    +1 (800) 481-3239
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    20%
    Confidence score
    USA and Canada
    +1 (877) 383-4802
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    General Customer Service
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    Credit Card Accounts
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    Capital One 360 Products
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    Auto Financing
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    Home Loans
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    Home Equity
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    Personal Loan
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    Investing Products
    +44 800 952 5267
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    Capital One Recruiting
    More phone numbers
  3. Capital One emails
  4. Capital One address
    15000 Capital One Dr., Richmond, Virginia, VA23238, United States
  5. Capital One social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 05, 2026
  7. View all Capital One contacts
Capital One Category
Capital One is ranked 6 among 353 companies in the Banks category
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scam and cheating!
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