CB Banks Capital One Complaints #562-581

Capital One review: Banking services

deelug of Jersey City, US

Mar 04, 2020 7:59 pm UTC

Verified customer

Dear Sirs,

Every time my Mom visits this branch it's chaotic! Either not enough cashiers available, or service is too slow.
Today my Mom was on line for 50 minutes! This is UNACCEPTABLE. My Mom is 79 years old and has severe
knee problems. How can you better serve your senior customers?
Also, due to the frequent turn around at this location, service slows down immensely leaving the seniors and
others with body ailments to stand for long periods of time UNNECESSARILY.
Service at this location MUST improve immediately. This does not work for the community. Needs improvement.
ASAP.

Thank you for your time,
Debbie V.

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Capital One Contacts

Capital One phone numbers

+1 (800) 481-3239

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20%
Confidence score

USA and Canada

+1 (877) 383-4802

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General Customer Service

+1 (800) 227-4825

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Credit Card Accounts

+1 (800) 867-0904

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Small Business Banking Products

+1 (888) 810-4013

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Capital One Bank Products

+1 (800) 289-1992

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Capital One 360 Products

+1 (800) 946-0332

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Auto Financing

+1 (877) 464-2151

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Home Loans

+1 (866) 435-6299

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Home Equity

+1 (800) 926-1000

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Personal Loan

+1 (855) 780-5047

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Investing Products

+44 800 952 5267

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United Kingdom

+44 344 481 4814

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United Kingdom

+1 (800) 304-9102

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Capital One Recruiting

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Capital One emails

capitalone@capitalone.com

100%
Confidence score: 100%

Support

david.musial@capitalone.com

94%
Confidence score: 94%

julia.greco@capitalone.com

94%
Confidence score: 94%

caroline.finnell@capitalone.com

94%
Confidence score: 94%

fabrice.guillaume@capitalone.com

94%
Confidence score: 94%

Management

damon.reed@capitalone.com

94%
Confidence score: 94%

Executive

kevin.michel@capitalone.com

94%
Confidence score: 94%

james.partridge@capitalone.com

94%
Confidence score: 94%

Executive

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Capital One address

15000 Capital One Dr., Richmond, Virginia, VA23238, United States

Capital One social media
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Oct 27, 2026
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