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Camacho Auto Sales reviews first appeared on Complaints Board on Oct 27, 2009. The latest review Fraud was posted on Jul 10, 2021. The latest complaint services was resolved on Feb 03, 2020. Camacho Auto Sales has an average consumer rating of 2 stars from 12 reviews. Camacho Auto Sales has resolved 3 complaints.

Camacho Auto Sales Customer Service Contacts

+1 661 945 0620 (Customer Service)
412 Auto Vista Drive
Palmdale, California
United States - 93551
East Palmdale
1358 E. Palmdale Blvd, Palmdale, CA 93550

North Lancaster
44446 North Sierra Highway, Lancaster, CA 93534
 
South Lancaster
42907 North Sierra Highway, Lancaster, CA 93534
 
 

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Camacho Auto Sales Complaints & Reviews

Camacho Auto SalesFraud

I went to Camacho last month on the 23 to get a car and I arrived at Camacho auto mall in Palmdale CA I went and sent all my information to their email and then dean walked up and told me I was accepted and said i was to put 800$ down .", AND I DID THAT SAME DAY, they gave me a receipt stating what took place and then me and my girlfriend looked at cars and satiated which one we will like and then WE PICKED THE DODGE 2013 "Red" and then they told us it was going to take 4-5 days for the car to be ready. We Waited 3 weeks and then come to find out WE WEREN'T ACCEPTED FOR THE CAR AFTER ALL THEM WEEKS OF WAITING. IF WE WERE NOT ACCEPTED WHY DID YOU TAKE OUR MONEY ?, then We Gave Them Cash & We Said We Just Wanted Our Money Back & NOW WE HAVE TO WAIT UNTIL MONDAY TO GO UP THERE AND PICK UP OUR CHECK! I feel like that was a fraud situation!!! Why did they take our money In the first place ? Instead of taking the proper steps to see if we was really qualified for the vehicle 🥴 I wouldn't recommend them to anybody & if Anyone is interested in a car from them, DONT GIVE UP YOUR MONEY UNTIL U SIGN EVERY PIECE OF DOCUMENT AND THE CAR IS IN YOUR POSSESSION & You Know THAT EVERYTHING WENT THROUGH properly!!! Me and my girlfriend is going through a huge situation because of this !! ALL THAT WAITING AND GIVING UP MONEY JUST FOR NOTHING !! WHEN WE FEEL LIKE WE SHOULD OF JUST GOT THE CAR IN THE FIRST PLACE, I mean they already got our money and we were waiting WEEKS AND WEEKS💯 OUR Receipt WAS RECEIVED BY JASON DECKER. The same one who SAID I WASN'T ACCEPTED, But still took our money and gave out the Receipt smh

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    1 Response
    • Hu
      Hugo P Jul 15, 2021
      This comment was posted by
      a verified customer
      Verified customer

      Hello Arleen,

      Thank you for reaching out through complaintboards.com. I have looked into the situation and wanted to respond to the complaint. You are correct, when you came in you picked out a vehicle that would suit your needs but the vehicle hadn't been smogged and or reconditioned by our service shop. Typically it take up to 5-7 days to get the car ready but we do run into delays from time to time that are out of control such as parts availability, open vehicle recalls, #'s of vehicles in front of it, etc. You ended up putting down a deposit on the vehicle which essentially holds the car for you while it goes through the reconditioning process and once it was ready, we had you come in to officially start the paperwork to complete the sale.
      Once you came in to do that, it came to our attention that either we or King of Credit financial could not verify your employment. Obviously, if the lending institution could not verify employment, they were not comfortable with approving the loan. At this point, we ended up halting the sale process and you ended up getting your full deposit back. I apologize for this process taking longer the issue but am glad that you were made whole with getting your deposit back.

      Hopefully we can gain your business in the future,

      Hugo Perez
      General Manager
      [email protected]

      0 Votes
    Feb 03, 2020

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Camacho Auto Sales — services

    I paid my down payment like two weeks ago they said my car would be ready 1/30/2020 here it is 2/3/2020 an...

    Camacho Auto Sales, LLCthe car

    I got my honda crv 2014 from them about 3 months ago 10/06/2019 right now its january 12 2020 and i came back from work on Friday tried to start it on Saturday afternoon and it doesn't want to start idk whats wrong with it but i have had only minor issues up until now idk what to do but i needed the car for work and now im stuck where i was 3 months ago

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