Kirk Brothers Ford Car Buyers Reviews 2025

Latest Reviews and Complaints

Customer Smith of Jackson, US

Jul 02, 2023 8:58 am EDT

Verified customer

Damage to leather seats during service appointment

I brought my 2017 Lincoln Continental in for a warranty repair to my passenger door on 6.29.23 to Kirk Ford located in Vicksburg

, MS.

When I got home I looked on the backseat and there was a hole and black markings on my backseat consistent with the door handle being replaced! The blue plastic was left on the chrome of the door as well!This is ridiculous!

Desired outcome: Repair and cleaning of leather backseat

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How responsive is Kirk Brothers Ford's customer service?

0 Resolved

2 Unresolved

Total complaints: 2

Resolved complaints: 0 (0%)

Unresolved complaints: 2 (100%)

Absolutely frustrating 🫠
It's quite possible that Kirk Brothers Ford is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Kirk Brothers Ford's silence.

How is Kirk Brothers Ford’s rated by customers?

Kirk Brothers Ford’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of customers are dissatisfied with their vehicles and service.

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B. Veum

Verified customer

I got a car from Kirk Brothers Ford and also got extended warranty and gap insurance

I got a car from Kirk Brothers Ford and also got extended warranty and gap insurance. But later I refinanced it with my bank and got a gap policy from them. Me and my husband have been asking for a refund from Kirk for the gap policy we bought from them in October. We have been calling them for months but still haven't received any refund.

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Kirk Brothers Ford earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Kirk Brothers Ford to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Kirk Brothers Ford is known for their high standards and safety. If you're thinking about dealing with Kirk Brothers Ford, it's wise to check how they handle complaints.

Kirkbrothersford.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

Kirk Brothers Ford protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
The website belonging to Kirk Brothers Ford has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Kirk Brothers Ford reviews first appeared on Complaints Board on Jun 7, 2023. The latest review Damage to leather seats during service appointment was posted on Jul 2, 2023. Kirk Brothers Ford has an average consumer rating of 1 stars from 2 reviews. Kirk Brothers Ford has resolved 0 complaints.

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Kirk Brothers Ford Contacts

Kirk Brothers Ford phone numbers

+1 (877) 316-6853

Click up if you have successfully reached Kirk Brothers Ford by calling +1 (877) 316-6853 phone number 0 0 users reported that they have successfully reached Kirk Brothers Ford by calling +1 (877) 316-6853 phone number Click down if you have unsuccessfully reached Kirk Brothers Ford by calling +1 (877) 316-6853 phone number 0 0 users reported that they have UNsuccessfully reached Kirk Brothers Ford by calling +1 (877) 316-6853 phone number

Kirk Brothers Ford address

1512 Highway 82 W, Greenwood, Mississippi, 38930-2716, United States

Kirk Brothers Ford social media
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Oct 10, 2025