I was at this station to top up my petrol, walk over to the counter with cash n my IC in one hand and the other holding my phone with the caltex app on.
Approach the window and told d casher "Pam 2 Lima Puluh" and showed her my app qr for points scanning. The next moment, hell breaks loose. She shouted at me, "POINT NANTI, PAM MANA?!"
I told her again "Pam 2" and before I can say Lima Puluh, She shouted again "BERAPA?!"
then I had to raise my voice LIMA PULUH, while I put my IC and 50 ringgit on the counter access hole, she again shouted "IC MANA, Xde IC MANA BOLEH PAM!"
I had to shout at her again TENGOK LAAAA
after the process I did not even show her my phone as I am so frustrated with that she throw my IC and receipt in the access hole...
Its the worst kind of service I received being a driver for so many years...
Did I pay your company to be shouted at?
Confidential Information Hidden: This section contains confidential information visible to verified Caltex representatives only. If you are affiliated with Caltex, please claim your business to access these details.
You also shouted at her so you are not 100 percent innocent.