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California Department of Motor Vehicles [CA DMV]poor customer service, 9/27/2019, 3:01 pm - resource: 596-dt01-40 - service: dt

DMV employee demonstrated unprofessional behavior by huffing and rolling his eyes while flippantly answering a question. From my observations, the employee seemed highly irritated that he had to do anything for a DMV customer. Thankfully, not all employees at this office behave in this manner. My hope would be that all DMV employees are offered training on how to provide at least good customer service. This employee failed in this aspect with at least one customer on this day.

Mm
Sep 27, 2019

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