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CB Internet Providers Optimum Worst internet provider
Optimum

Optimum review: Worst internet provider

S
Author of the review
11:28 am EDT
Verified customer This review was posted by a verified customer. Learn more
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I have been with Optimum for a year and half and not by choice but because it is the only provider in my area. It is costly and not worth the money with the service they provide. I work from home and internet has been getting worse each time. Kids play games and do streaming and that doesn't even work. When watching TV, it constantly lags. I have had enough with optimum and found Verizon provides internet service in my area. Although Verizon cannot provide FIOS in my area I will be switching to their internet plan.

Recommendation: Do not recommend this company to anyone.

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  1. Optimum Contacts

  2. Optimum phone numbers
    +1 (866) 200-7273
    +1 (866) 200-7273
    Click up if you have successfully reached Optimum by calling +1 (866) 200-7273 phone number 1 1 users reported that they have successfully reached Optimum by calling +1 (866) 200-7273 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (866) 200-7273 phone number 36 36 users reported that they have UNsuccessfully reached Optimum by calling +1 (866) 200-7273 phone number
    Customer Service
    +1 (973) 230-6048
    +1 (973) 230-6048
    Click up if you have successfully reached Optimum by calling +1 (973) 230-6048 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (973) 230-6048 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (973) 230-6048 phone number 1 1 users reported that they have UNsuccessfully reached Optimum by calling +1 (973) 230-6048 phone number
    New Jersey, CS
    +1 (973) 230-2037
    +1 (973) 230-2037
    Click up if you have successfully reached Optimum by calling +1 (973) 230-2037 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (973) 230-2037 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (973) 230-2037 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (973) 230-2037 phone number
    New Jersey, Sales
    +1 (203) 870-2583
    +1 (203) 870-2583
    Click up if you have successfully reached Optimum by calling +1 (203) 870-2583 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (203) 870-2583 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (203) 870-2583 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (203) 870-2583 phone number
    Connecticut, CS
    +1 (203) 870-2492
    +1 (203) 870-2492
    Click up if you have successfully reached Optimum by calling +1 (203) 870-2492 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (203) 870-2492 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (203) 870-2492 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (203) 870-2492 phone number
    Connecticut, Sales
    +1 (631) 393-0637
    +1 (631) 393-0637
    Click up if you have successfully reached Optimum by calling +1 (631) 393-0637 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (631) 393-0637 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (631) 393-0637 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (631) 393-0637 phone number
    Long Island, CS
    +1 (631) 393-0707
    +1 (631) 393-0707
    Click up if you have successfully reached Optimum by calling +1 (631) 393-0707 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (631) 393-0707 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (631) 393-0707 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (631) 393-0707 phone number
    Long Island, Sales
    +1 (718) 860-3514
    +1 (718) 860-3514
    Click up if you have successfully reached Optimum by calling +1 (718) 860-3514 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (718) 860-3514 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (718) 860-3514 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (718) 860-3514 phone number
    NY: Bronx / Brooklyn / Westchester, CS
    +1 (718) 975-1140
    +1 (718) 975-1140
    Click up if you have successfully reached Optimum by calling +1 (718) 975-1140 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (718) 975-1140 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (718) 975-1140 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (718) 975-1140 phone number
    NY: Bronx / Brooklyn / Westchester, Sales
    More phone numbers
  3. Optimum emails
  4. Optimum address
    6 Corporate Center Drive, Melville, New York, 11747, United States
  5. Optimum social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 07, 2025
  7. View all Optimum contacts
Optimum Category
Optimum is ranked 58 among 63 companies in the Internet Providers category
#56 Wifinity Wifinity #57 RiverStreet Networks RiverStreet Networks #58 Optimum Optimum #59 Big River Broadband Big River Broadband #60 Charter.net Charter.net

Most discussed Optimum complaints

Unauthorized charges
1
(opinions to this review)
 Needless charge
1
(opinions to this review)
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