CB Internet Providers Optimum Techs not able to perform service.

Optimum review: Techs not able to perform service.

Dar Wassink of US

Oct 16, 2025 2:58 pm EDT

Verified customer

Featured review

I was on hold or talking to agents for almost 3 HOURS this morning and they still have not been able to put my account on seasonal hold. I’m supposed to be getting a call back now to accomplish it but this is ridiculous. It should be a straightforward process and every tech should be able to do it! It takes a long time every year, but this has been the longest. If I had an option for another company, I certainly would take it.

Recommendation: Do not go with Optimum if you have a choice!

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+1 (866) 200-7273

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New Jersey, CS

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Connecticut, CS

+1 (203) 870-2492

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Connecticut, Sales

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Long Island, CS

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NY: Bronx / Brooklyn / Westchester, CS

+1 (718) 975-1140

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contact@optimum.com

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6 Corporate Center Drive, Melville, New York, 11747, United States

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