Optimum review: Angry

I was having problems with internet connection, somewhat they help me. The next day checking with my bank account I was charged $37.50 from Optimum/Mobile, I take it was for cell phone. Called about it and told them I didn't order the cell phone and refund my money. Later I got charged for $34.03, had to call about it and they said it was for service charge. I did not active it and they said after a week they active it without my permission. I was fuming and told them to refund my money and they said it's nonrefundable. That didn't go well. Received the cell phone and I returned it, called to make sure they have it and they did. Mention the refund and they said they will charge me for restocking, which $50.00. I said, no that's not right I did not order the phone and did not active the phone and I want refund for both cell phone and service charge. I argue with them and still wouldn't do it, but I did get refund for $34.03 but not the cell phone. Now they are charging me over $118 had to called they about it and they wouldn't give me the answer. Before all I had to do give them my pin numbers, and they were in my account. She is trying to get to give her account which I don't have, just the pin numbers. I've had it with them; they are scammers they will take money and not give money back. I did say I am not paying it because I do not have the cell phone and I will not pay for service charge when I don't have the cell phone. DO NOT sign up with Optimum/Mobile they are very bad news. I believe they are scammers.