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2.6 450 Reviews

C-Date Complaints Summary

175 Resolved
274 Unresolved
Our verdict: Engaging with C-Date, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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C-Date reviews & complaints 450

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A
3:07 am EDT

C-Date I don't like the website and service you provided

my name is Anton Ovcarov, email: [protected]@mail.ru, i paid yesterday 9.90 pounds from my card ending ...1015 . i need my money back, because i am not happy with you service and website. i need my money back please and cancel any transaction from my card in the future. I didnt use your service mo than 2 hours. thanks very much. I need my money back please

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4:35 am EDT

C-Date sex dating page

C-date is a scammer compilation page...
I got scammed by the third girl (diviine).

First she drag me on to emails then to skype then she wanted to see naked parts. And when I showed her just a bit, instantly I get msg that it's a rip and the video bill be sent to my relatives... Etc

Of course I sent her to hell because I just got divorced and had full right to do whatever...

Next scam was when I actually sent a complaint to the customer service and told them to at least get rid of the scammer because I almost want my money back...

They answered only some [censored] about no chances to get the money back when I did not even ask to get it just said I almost want it back...

The scammer disappeared but what do I see after just 2 days! Diviine is back only changed years from 26 to 28...

I also see other possible scammers that ask for emails or skype and refuse to talk in chat

You get my idea.. So stay away from c-date as far as you can its a brutal scammer party...

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9:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

C-Date everything

I wont to cancel my membrship immediately and my money back! You tricked me with advertising! Immediately canceled my membership! You never told me that just send message will cost so much!

You are not professional and I will go public whit this.in all avaiable media.

Immediatelt cancel my membership! Now!

And give me money buck you [censored]! Now!

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I
11:47 am EDT

C-Date my membership fee deduction

Hi, I have signed in with c-date this month with a 9.99$ per month paige for 06 months. But when I checked my account, 239$ were deducted from my account. I believe it was an unauthorised deduction with out my concent and agreement. I want to resolve this issue as soon as possible otherwise I will have a right to apply against the comapny legally. I am expecting your answer at uneventful basis. I will be grateful if the issue is resolved accordingly

Imran malik
+[protected]

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millsbuick
, US
May 14, 2019 10:52 pm EDT

money taken to much never had a reply

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millsbuick
, US
May 14, 2019 10:50 pm EDT

money taken was 360.0 not 9.95 ripped off

ComplaintsBoard
B
2:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

C-Date complain about activity on my personal account

Dear Sir/Madam

I am writing to you again because you charged me without my approval €117.32 for something that I did not want it and I did not allow you to do so, your website it is just a [censor], so now I would like to know when you are going to give that money back, I just hope that it is going to be as soon as possible and without any unnecessary problems, let me know and my phone number is [protected] and my email address is [protected]@yahoo.ie

Best regards
Blazer Skubiszak

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Update by Blazej
Oct 11, 2017 2:32 pm EDT

Dear Sir/Madam

I am writing to you because this is my third email to you and I have not got respond for my two previews email yet, you illigly charged me €119.61 for some [censor] website called c-date with I did not allow and approve you to do, I would like to get that money back as soon as possible and without any unnecessary problems and if I do not get any respond from you in two working days, which is until Friday, I will sue your company for what you have done on my account, I think that nothing else need to be said, you can call on my mobile [protected] or via email bskubiszak1976@yahoo.ie

Best regards
Blazej Skubiszak

Update by Blazej
Oct 10, 2017 2:48 pm EDT

Dear Sir/Madam

I am writing to you because you charge me €117.32 without my permission, I would like to get that money back as soon as possible and I would also like to close my account because it is just a scam, I did not allow you to take anything from my account.

Best regards
Blazej Skubiszak

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M
12:35 pm EDT

C-Date overcharged

I sign up for a month and after a month They charged me again for six months subscription. using my pay pal account, PayPal is still investigating and I send their form to cancel my membership by post using registered post. because they dont have any customer service, The thing the problem may never end, I read some review about this company, still chasing people sending bailiff. What can I do legally to stop them ?

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WRGLFG11
, IT
Sep 06, 2019 11:02 am EDT

My name is Mario Pistono
today i subscibed an abbonament at your site and it was 14, 90 Euro a month
but you catched from my credit card 238 euro
YOU COLMMITTED A FRAUD AND YOU HAVE TO RETURN MY MONEY
YOU DON'T HAVE TO DO THE OPERATION
I'M GOING TO THE POLICER STATION TO DENUNCE YOU

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N
7:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

C-Date dating site

The site appears to scammers all contacts are abroad some even asking for money or directing you to porn sites where they are models.

The last woman I was in contact with was in Ghana, she wanted money to get s medical for s visa to uk, money for s new phone and money for flights to uk. When I ran s check on her photos it too you to a porn site. When I challenged her about it she gave a sob story about a bad past etc. When I asked for her to send me s current photo she accused me of calling her s liar and got really aggressive.

The site is full of women who as far as I can make out none are real.
I have tried to cancel the subscription via the fax number provided to no avail.

Joined in 15/1/17

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dan-eivind hamre
, US
Dec 04, 2018 6:19 am EST

Dont get scard of the mail They send about money collection. I check with the Police ITs fake and illagale. Just burn IT. Interdate have ben scamming all Who download there apps. Google aint doing anything about IT.

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4:51 am EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
C-Date has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

C-Date - money withdrawn from account [protected] - r2388.00

Dear Sir / Madame RE: Case / Ref number:[protected] I have went/ registered into a website CDATE which I suspect I must have accidentally given my card number and the above was withdrawn, I received a sms notification informing me of the withdrawal which i tried to reverse on my APP but wasn't able unfortunately and went to Somerset Mall branch and was told...

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7:51 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
C-Date has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

C-Date - scam

Texts like these, and including those promising large quantities of money are fake. Whenever they ask for your account information via email it's fake and insecure. If you really did win something, they'd call you or at least mail you physically to settle a meeting to receive the money. Check the email, and check the phone number if you aren't so sure, also...

Read full review of C-Date and 18 comments
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1:44 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
C-Date has left an official reply on this complaint.

C-Date internet dating scam

I have been using this website to date women online, i believed they were beutiful women coming from UK, and USA and other European Countries, but i have know learned they are all young teenage guys living in Nigeria Africa who do this scamming for a living, they uses this website online.dating www.C.date.se as their main source of income, by scamming men from all around the world.They copy pictures from models from the model agencies, or pornsites and uses them as thier own photos, with fake stories, but in reality they are the teenage boys from Nigeria, the scammers.It starts with getting aquiented with each other, very soon after emailing back and forth a couple of times, they begin asking for money, for laptops computers, or internet connetion subscription, or like in my case this woman called "Sulian Sodiq or Remilekunsuliat" had an inherits from her late father to be collected in a bank in Dubai, $USD 1million and she asked me to help her to transfer the money from the bank in Dubai to my bankaccount. She had escaped to a refugeecamp in Dubai, so she lived like a refugee with a pastor and his wife, so she asked for money for the rent and to help her get by. So the email correspondence carried on, and begin to change into using MSN Messenger to chatt with each other, and we began to be more intimit with one and other, so after long time i send her more and more money then one day i helped her finally to go back where she came from South Africa i helped her pay for the flight ticket and the i never heard no more from her or he in this case since he is a scammer from Lagos in Nigeria, i have an insider source in Lagos telling me these teenager boys operates in cyber cafe in the whole country scamming people like this, and he have heard from his own that this guy was scamming me from the cafe in lagos, he found the right emailadress that i used to contact this woman to, and the name he used when ihe email me, so everything is correct info from my source.The Police in Nigeria gets pay-offs from the scammers so they can continue their activities they get as much as 20% of the money they collect on scamming so its big buissness in Nigeria for the cops.

but i believe the dark numbers of victims is even larger than anyone can see since all victims are men who are most likely not going to report or tell anyone about it since they are ashamed about it and are voulrnable and hurt, so they will not report it to the police or anyone else. So if u on Scam-checker can do something about it, then these little criminals will not continue their scamming and frauds anymore.

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Bobby 1974
, US
Mar 13, 2024 7:01 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have contacted you a few times to cancel subscription but still being charged £39.95 please refund and stop payments.thanks Bobby Jones

Email is bobbychef25@gmail.com

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Windowshop
, US
Mar 09, 2024 12:47 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Chatting along with people on C-date to then all of a sudden, nothing. My messages won’t send properly, but I am receiving messages. These people think I am ignoring them.

I have emailed 4 times asking what’s going on and have had no response.

Come on C date! You want people to meet on your site and now you’re preventing them!

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Terry Pressland
Scarborough, GB
Dec 16, 2023 5:10 pm EST

Unable to contact customer service to cancel membership and future payments. I have tried numerous times to contact the company but to no avail. The site does not allow you to go direct to customer services although they advice you to do so. It is very frustrating. I can find no way to contact them that works.

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Robbykay
Weeting, GB
Dec 09, 2023 8:42 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I sent a cancellation over a month ago, and received no response at all, and low and behold money was taken this month! From reading other reviews it might be time to contact a lawyer!

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matthew stancliff
, US
Dec 06, 2023 10:13 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Registered to this Dating App on 30/12/23.After constant attempts to download a profile picture I gave up so tried to cancel subscription to premium ,following there instructions to no avail. Have read other complaints have the same issue making it impossible to unsubscribe

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Cardi B
, US
Nov 13, 2023 4:58 am EST
Verified customer This comment was posted by a verified customer. Learn more

They told me to pay only les than 3 pounds, but they ended up charging me 9.90 , fake accounts, they logged me out the same day, I couldn’t have access to that account, I couldn’t unsubscribe, so much bad reviews 01/11/2023

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Jayme55555
, US
Nov 13, 2023 8:35 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have sent 2 emails to try and cancel my premium membership and had no contact. I want to end my membership after the first month that I have already payed for can someone help me with this?

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Angry Customer 83
, US
Oct 22, 2023 12:38 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Tried to cancel c-date subscription sent several emails but no reply, being ignored completely. Also tried to delete profile/account it does not allow you to do so it asks you to contact customer service via email, but again nobody responds to your email.

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Timmyg202
London, GB
Oct 23, 2023 6:52 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I wish to cancel my subscription as quickly as possible but the website has blocked me I do not wish to be charged any more and just want out as easily and quickly as possible.

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Keith Lyon
, US
Oct 11, 2023 9:51 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I made a profile & used it for a day & cancelled subscription & emailed them after struggling cancel it was advised by them was cancelled & now constantly being hounded by legal team for €306 which being registered disabled im unable to pay & its nightmare to contact them

C-Date In-depth Review

Overview of C-Date: C-Date is a popular online dating platform that caters to individuals seeking casual relationships and encounters. With a large user base and a focus on discretion, C-Date offers a convenient and safe environment for like-minded individuals to connect and explore their desires.

User Interface and Navigation: C-Date boasts a user-friendly interface that is intuitive and easy to navigate. The website's clean design and well-organized layout make it simple for users to browse profiles, access features, and find what they're looking for without any hassle.

Registration Process: Signing up for C-Date is a quick and straightforward process. Users are required to provide basic information, such as their gender, age, and location, as well as their preferences and interests. The registration form is concise, ensuring a seamless experience for new members.

Membership Options and Pricing: C-Date offers both free and premium membership options. While the free membership provides limited access to features, upgrading to a premium membership unlocks additional benefits and enhances the overall experience. Pricing plans are competitive and offer good value for the features and services provided.

Profile Creation and Customization: Creating a profile on C-Date is a breeze. Users can personalize their profiles by adding photos, writing a bio, and specifying their preferences and interests. The platform also allows for profile customization, enabling users to showcase their personality and attract potential matches.

Search and Matching Features: C-Date offers a comprehensive search and matching system that helps users find compatible partners. The platform utilizes advanced algorithms to suggest potential matches based on users' preferences, ensuring a higher likelihood of successful connections.

Communication Tools: C-Date provides a range of communication tools to facilitate interactions between users. From private messaging to chat rooms, users have various options to engage with others and establish connections. The platform also offers a discreet messaging feature, ensuring privacy and security.

Privacy and Security Measures: C-Date prioritizes the privacy and security of its users. The platform employs robust security measures to protect personal information and ensures that user data is handled with utmost confidentiality. Additionally, C-Date allows users to control their privacy settings and choose who can access their profile and information.

Success Rate and User Feedback: C-Date has garnered positive feedback from users, with many reporting successful encounters and satisfying experiences. The platform's high success rate can be attributed to its extensive user base and effective matching algorithms, making it a reliable choice for those seeking casual relationships.

Customer Support and Assistance: C-Date offers reliable customer support and assistance to its users. The platform provides a comprehensive FAQ section, as well as a dedicated support team that is readily available to address any queries or concerns. Users can expect prompt and helpful responses, ensuring a smooth experience on the platform.

Mobile App Experience: C-Date offers a mobile app for users who prefer to access the platform on their smartphones. The app provides a seamless and convenient experience, allowing users to stay connected and browse profiles on the go. The mobile app is well-designed and user-friendly, ensuring a smooth and enjoyable experience.

Additional Features and Services: In addition to its core features, C-Date offers various additional features and services to enhance the user experience. These include advanced search filters, photo verification, and the option to send virtual gifts, among others. These features add value and make the platform more engaging for users.

Pros of Using C-Date:

  • A large user base, increasing the chances of finding compatible partners
  • User-friendly interface and intuitive navigation
  • Effective search and matching features
  • Discreet communication tools for privacy
  • Competitive pricing plans and good value for money

Cons of Using C-Date:

  • Limited features and functionality for free members
  • Focuses primarily on casual relationships, may not be suitable for those seeking long-term commitments

Conclusion and Recommendation: Overall, C-Date is a reliable and user-friendly platform for individuals seeking casual relationships. With its extensive user base, effective matching features, and commitment to privacy and security, C-Date offers a convenient and safe environment for like-minded individuals to connect. While it may not be suitable for those seeking long-term commitments, it is highly recommended for those looking for casual encounters.

How to file a complaint about C-Date?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with C-Date. Make it specific and clear, such as "Unauthorized Subscription Renewal on C-Date" or "Difficulty Cancelling C-Date Membership".

4. Detailing the experience: Provide a detailed account of your experience with C-Date. Mention key areas such as customer service interactions, the clarity of subscription terms, issues with account management, or any discrepancies in charges or services received. Include specific dates and descriptions of the problem. If you have had transactions with the company, describe them and include any relevant details such as amounts, dates, and the nature of the transaction. Clearly outline the steps you have taken to resolve the issue with C-Date and their responses or lack thereof. Explain how this issue has personally affected you, whether it's financial loss, stress, or time wasted.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as email correspondence, screenshots, receipts, or statements. Do not include sensitive personal information that could compromise your privacy or security.

6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial losses incurred due to the issue with C-Date. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, service cancellation, or another form of redress.

7. Review before submission: Carefully review your complaint to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all the information provided is correct and relevant to your complaint.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even a response from C-Date addressing your complaint.

Frequently asked questions (FAQ) about C-Date

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Is C-Date a legitimate online dating platform?

Yes, C-Date is a legitimate online dating platform, primarily focusing on casual dating and short-term relationships.

Can I trust C-Date with my personal and financial information?

C-Date uses security measures to protect user data, but it's always a good idea to read their privacy policy to understand how your information is used.

Are there many active users on C-Date?

C-Date has a considerable user base, but activity levels can vary depending on your location and preferences.

Is the C-Date website secure for online transactions?

The C-Date website uses encryption and secure payment processing technology to protect user data during online transactions.

How reliable is C-Date's customer service?

C-Date offers customer support through various channels, but individual experiences may vary. Check online reviews for a better understanding of customer satisfaction.

Are the membership fees at C-Date competitive compared to other dating platforms?

Prices at C-Date may vary, but they generally aim to be competitive within the online dating market. It's always wise to compare prices from multiple platforms.

Does C-Date offer a refund policy for their memberships?

C-Date may have a refund policy for eligible situations. Be sure to review the terms and conditions for more information.

Are there any known scams associated with C-Date?

C-Date is a reputable online dating platform, but like any business, it may be targeted by scammers. Be vigilant and report any suspicious activity to their customer service.

How long has C-Date been in business?

C-Date was founded in 2008 and has since grown into a recognized casual dating platform.

Can I trust the reviews I find online about C-Date?

When researching C-Date, read multiple reviews from different sources to get a well-rounded understanding of the platform.

Does C-Date offer any loyalty programs or discounts?

C-Date may offer occasional promotions, discounts, or special offers. Check their website or sign up for their newsletter for the latest information.

How does C-Date handle user privacy and data protection?

C-Date offers privacy settings and data protection measures for users. Be sure to review their terms and conditions for more information.

Is the C-Date mobile app safe to use?

The C-Date mobile app is considered safe, but always download it from official app stores and read reviews to ensure you have the genuine app.

Are there any hidden fees associated with using C-Date?

C-Date aims to provide transparent pricing, but always review the membership fees and any additional costs before signing up.

Does C-Date verify the authenticity of user profiles?

C-Date may have measures in place to detect fake profiles, but it's important for users to be vigilant and report any suspicious activity.

How can I ensure my safety while using C-Date?

To ensure your safety on C-Date, follow general online dating safety guidelines, such as not sharing personal information too soon and meeting in public places for first dates.

Does C-Date offer any features to help users find compatible matches?

C-Date offers search and matchmaking features to help users find compatible matches based on their preferences and interests.

Can I use C-Date for long-term relationships or is it only for casual dating?

C-Date primarily focuses on casual dating and short-term relationships, but individual experiences may vary.

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