SUBMIT A COMPLAINT

[Resolved] C-DateI want to cancel my subscription because I never asked for a recurring subscription

5
J Feb 01, 2019 Review updated:

I have been charged over £100 for a subscription I don't want nor need and I can't cancel because I don't have access to a fax machine so what the hell am I supposed to do with this problem because there is no other contact info except email which takes up to two days apparently. I have no money for food! This is rediculious and a con! This sort of website is disgusting anyway.

  • C-Date's response · Mar 04, 2019

    Hi, James, if your case is still unresolved please contact us at cs @c-date.com quoting complaints board so that we can review your account, thanks in advance.

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

Responses

  • Cu
    Customer Service be2 Feb 02, 2019

    Hi, we accept other forms of cancellation too, please contact the team at [email protected] quoting "complaintsboard.com" to resolve this matter as quickly as possible for you. Thanks in advance.

    0 Votes

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