My complaint is the same as many here. I joined up and paid a subscription for one month. After two days I realised that the site was a scam so I looked in every link on the website to cancel auto renewal AND delete my profile AND cancel membership.
No link could be found.
I had had an email from them advising more details needed in my profile.
With no other link available I replied to that email, advising I wished to cancel and I had cancelled repeat subscription with PayPal.
No reply. I emailed once more. No reply.
Then received another email from them, advising renewal payment due and penalties for non-payment. I replied again.
Then a notice of penalty and payment of one full month plus £10 admin fee, almost £50!
Today I paid it and this time wrote to collections, saying I want a full refund as in good faith I had advised cancellation. They said I used wrong email address. But I could never find it.
These people are thieves and they must be taken down. Also, I want my money back.