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Vision, Glasses, Lenses Complaints

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Fashion Channel / product ordered in may 2018 and never arrived, and never arrived the reimbursement

Ma
on Feb 7, 2019

Fashion ChannelOrder n. #594265 done in may 2018 and obviously paied by credit card Copia di email : Il giorno 10 set 2018, alle ore 08:38, granoptic - maria ha scritto: Buongiorno marzio, La sua richiesta di rimborso risale al 25 giugno. Il nostro dipartimento di contabilitĂ  ha da poco ultimato I rimborsi del...

Pearl Vision / service

Ke
on Nov 30, 2018

My wife went to pearl vision in Belleville Ont. selected her glasses and frames and went to pay for them. We both have benefits however not with the same company. Due to this the company I am with ( great west life) requires a manual submission from the store. The person serving my wife...

Stanton Optical, Blackstone Ave, Fresno, CA / staff

Ma
on Oct 11, 2018

I was seen today. My name is Mary Anderson, phone # [protected], DOB-05-05-1962. Initially, I was greeted promptly and then I signed in. I was asked to pay $29 for the eye exam and told I would receive it back upon purchase of two glasses. I received great service when I first got there...

Kevin Hurley / sun glasses

Kj
on Oct 5, 2018

I placed an order for Ray Bans on August 16 I am still waiting I thought two months notice before my holiday should have been enough nobody seems to ever get back to me none of your phone numbers seem to work could somebody please phone me on [protected] or email me back at...

Pearls Vision / product sales

Ve
on Sep 17, 2018

On 08/09/18 i went to pearls visionand purchase glasses. I got home less than 20 minutes and called back to the store to cancel because I had made a hasty decision and was told they had already started working on my glasses. There is no way. Then the manager offered me a discount. The...

NBC Today Show - / jill’s steals & deals

Di
on Sep 16, 2018

The entire process was a disappointment. Waited 3 weeks, nothing, notified them. back and forth with customer service. A week later they check with shipper. Merchandise or order lost in the process. Getting merchandise, opps, merchandise sold out. A different item choice, opps that...

Iris Optician / wow... non-existent customer service

An
on Sep 10, 2018

After spending thousands of dollars (out of pocket/no insurance) at iris optical in calgary, I can not get any customer service from iris corp with respect to my issue of nikon glass spotting / clouding on the centre of the lens on my seraphin frame. I purchased these at the market mall...

Vanessa and Dr. Lee / contacts rx

Ch
on Sep 7, 2018

My new insurance kicks in on October 1st, so I called to get a few temporary contact lenses until then because I desperately need them for work. Vanessa spoke with the doctor and they decided since my prescription expired 8 months ago that they couldn't do anything for me. I just wanted...

VRBox / vr shinecon

He
on Sep 6, 2018

I ordered vr shinecon on sunday 2 sep and it arrived at thursday 6 sep. First of all the packing was scratched but its all right. I opened it but when I wanted to start it and when I closed the face of vr it wouldnt close the chip above was broke so all my money and order and time was wasted I...

Ultra High Eshop / ray bans

Rt
on Jul 31, 2018

This looked like a Ray Bans site! I ordered Ray Bans sunglasses in a size that I cannot find. It took forever to get them. Then, they were so fake and not even sunglasses! From China! I used my Barclay credit card, and they are giving me a hard time. It is still on my statement and they...

www.granoptic.com / refund not received

Rc
on Jul 31, 2018

I orderd some sunglasses on 21st April 18 and having not received them due to lack of stock I requested a refund on 15th June. I ws told by Customer Services this was being processed and despite several chasers I still have not received my refund. They are now ignoring my e-mails and I...

Susana castillo member#1830249086 / optional department

Su
on Jul 23, 2018

Came in for a glasses adjustment came in at 6:30pm and took a ticket at number 93 they were on 91..it is now 7:16 and the associate has d2cided that he will help number 98 just because he is buying $100 dollar sunglasses. I informed him that I was next and I 2as just an adjustment and he...

Acuvue Oasys. johnson & Johnson / acuvue oasys

De
on Jul 13, 2018

Irritated eyes, cornea ulcer that led to a ulcerated tear.Im left with a scar 3mm from the center.. S o I'm actually 3mm from Total blindness. This has caused me so much pain, lost wages and really bad anxiety.I was first told I had complete blindness. but after 10 Week's could n finally...