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Vision, Glasses, Lenses Complaints

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Stanton Optical / wrong prescription, wrong eye lenses, rude persons and many many trips .

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Debra Andrysiak on Jun 20, 2018

To whom this may concern: Frankly Stanton Optical has made me quite frustrated. I would have contacted you sooner unfortunately we have lost our Father and Brother. But, it is not to late. I made an appt. for an eye exam in Mishawaka, IN (trip 1) They called to say glasses were in. (trip...

Glasses USA / poor responsiveness and return policy

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Michael Back on Jun 19, 2018

I am having issues getting a refund for my glasses purchased from GlassesUSA. I had returned my initial pair of glasses because I did not like the fit. When I got the second pair, they were damages to the frames and lenses. I filed a second RMA, but I was not getting any response from...

Cohen's Fashion Optical / glasses/script

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Wann Don on Jun 18, 2018

Cohen's Fashion Optical on Orchard Street NY NY. Got script for glasses 2 'xs and it was bad at the reading bi-focal . They agreed it was wrongly made the first time. I just went back to the Manager Yana who is useless! Before I came in I called, they told me to come it on Monday to speak...

EyeMart Express / irreparably damaged my expensive lenses

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robinski on Jun 18, 2018

on friday june 15th at around 12 pm, i called the portage Mi. office and explained that the frames I bought from another provider 1000 miles away, had broken. I asked the young lady if I could bring in the lenses and EME could put them in new frames, she said yes. I brought them in and an...

Costco Wholesale Corporation / costco optical service

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CatherinePress on Jun 13, 2018

This evening, I went into Costco Optical in Orem UT to purchase glasses and received the worst customer service I have ever experienced. Kathy in Optical service treated me like a dirt. Very unprofessional, rude, and disrespectful. From her facial appearance to the way she spoke. I don't...

GranOptic / Areica Opticos / refund

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Coleiro on Jun 7, 2018

My ref is 593282 ...Hi I'd like to put in a complaint about me not getting my refund .since the 21st of May I have sent numerous e-mails with a constant excuse..I've he is talking to them on the chat but as soon as I say where's my refund I get sorry were busy someone will get back to you...

Cooper Vision and For Eyes / rebate

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cs in Marietta on Jun 6, 2018

I am extremely angry regarding a rebate that I anticipated receiving when I purchased my 4 boxes of Biofinity Toric contact lenses. All of the websites and businesses that sell these contacts advertise the $50 rebate. I had my eye exam at Marietta Eye Clinic on April 20. I then took my...

Executive Optical / progressive prescription package

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Nice gurl on Jun 4, 2018

Date of the incident: 01-june-2018 Description: misleading package ad, overcharging, and attempted marketing strategy to upgrade and pay more. Hi, I visited eo on the 3rd f of moa 01-jun-2018 around 115pm and was offered a prescription glasses package, as one of the choices package...

Smart Buy India / glasses

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Rltt on Jun 2, 2018

I ordered and paid in full for a pair of glasses which were promised to be delivered within days. I did not hear back and made an online enquiry only to be told that the glasses are on back-order and there was no definite ETA. It was a mission to get a refund and the experience wa...

Prada / sun glasses

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Shirley Coleman on May 28, 2018

Having purchased a pair of your sunglasses on 15/10/2015 for the price of £179.00 from sunglasses hut uk. I now find these glasses no longer fit for use as the lenses are mottled and fading. I do not feel this should be happening as the glasses are only used in the summer months. I would expect...

Pearle Vision / tom ford prescription sunglasses

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Irene Daum on May 25, 2018

I purchased Tom Ford prescription glasses February 2017...this month (May 2018) while I was away the left temple piece started to separate from the frame...Pearle Vision tried glueing it back but to no avail...they were trying to order a new piece but the glasses are no longer...

CVS Pharmacy / CVS Health / partial refund

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Pacquitta on May 23, 2018

CVS Pharmacy / CVS HealthAt approximately 8:05 am on Tuesday, May 22, 2018, I purchased a pair of reading glasses for $21.40. I paid with my debit card. Throughout my day at work I noticed that they were not strong enough. The trash (with my CVS receipt) at my job had already been emptied by the time I decided...

Visionworks of America / glasses

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Chris Gillotte on May 23, 2018

Bought glasses last July. Was told my eyes got better and they changed my prescription. They were not as clear as my last prescription. Went back to ask if I could get my old prescription lens put in my glasses due to headaches all the time. Was told I have to pay for another exam and the...

Family Dollar Stores / employee

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Rita Alvarez on May 17, 2018

One of your employees at family dollar #07053 called my son unsanitary just because he was holding a cup that I wasn't going to buy. He got a really bad attitude with me because of that and said that next time I had to buy the cup. He is nobody to tell me what to buy and what not to buy I...

Glasses USA / it's scam

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sung farm on May 16, 2018

Glasses USAI ordered glasses online and it told me my glasses will be shipped to me within 3 days, and after 3 days passed I've received another email saying It's out of stock and I need to pick an another glasses, so i called the customer service and they told me I need to cancel my own order which...

Pearle Vision / repair to my versace glasses

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Erika Gariepy on May 16, 2018

Good day, I am writing this as I am extremely dissatisfied with the service I received at the Pearle Vision, Quinte Mall, Belleville ON location. I had owned my Versace reading glasses for 3 years and loved them. I went into the location where I purchased them only to tighten one of the...

NewChic / my product is 2 pairs of reading glasses order on 9/5/2018

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Leong Yin Tyng on May 15, 2018

T T ransaction ID: 2WD71537FC509371U AND Invoice ID: 48856885 ORDER ON 9/5/18, products is 2 pairs of reading glassess, 1 is red and 1 is brown colour. The problem is there is no email to tell me weather my order is ship out not. Please look into this problem n I already send 3 emails to...

Oakley / pit bull sunglasses

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Michael walnsley on May 12, 2018

Oakley4 years ago I purchased oakley pit bull sunglasses. I obtained prescription lenses from Oakley. Total cost was over $500. Within 4 years the rubber sleeves have become sticky and gooey making the glasses unwearable. I am told they are discontinued and I cannot get replacements for the...

GlassesUSA.com / scam/customer service

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Mika L. on May 12, 2018

I too fell victim to this evil companies games of lies and stealing money. I ordered glasses on April 20th with the 3 installment payment plan. I got an email saying that my glasses had shipped 6 days later. For about a week I kept checking the USPS tracking number provided me and it kept...

LBC Express / the parcel that I sent was broken when received

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tres valencia on May 8, 2018

I would like to file a complaint with regards to the parcel that I asked to ship from your respective company last May 4. My parcel has a sunglasses worth 2, 300 php. The parcel was received already but is broken when opened. The staff of lbc wrapped its box with bubble wrap and even...