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Vision, Glasses, Lenses Complaints

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Prada / Purchased PRADA Sunglasses-Got fake one

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Pandit NM Shrimali on Feb 16, 2018
hello there, prada I'm here to let you know about, the fraudulent happened with us. We purchased your prada sunglasses from normal stores in jodhpur named mahesh vatwani . they sold that prada sunglasses in 12000/- inr means 194$ something. but it is fake, hence the logo of prada is fake...

LensCrafters / lost and possibly stolen personal item

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Keri Flanagan on Feb 16, 2018
To Whom It May Concern: I purchased a pair of eye glasses on January 3, 2018 from the LensCrafters store located in the Rockaway Mall in Rockaway, NJ. I had left my travel mug there (14 oz Starbucks, stainless steel, silver fading into pink). I called the next day and the manager called me...

Specsavers Optical Group / Glass lenses

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Harry yang on Feb 16, 2018
Since 28 November 2017 I am brought a pair of transition lenses at Gungahlin shop around 3 mounth the third lenses have been replaced and still give me a faulty lenses yesterday on 14 February 2018. Taking to the shop manager she offer me to get refund or keep trying get new lenses but...

Target Brands / up & up lubricating + rewetting eye drops

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wildcreektrail on Feb 12, 2018
While the price point is excellent (the ingredients are so basic that what the brand names charge is truly ridiculous), the plastic bottle is so stiff that it's extremely difficult to squeeze. It's so stiff when holding upside down between two fingers while holding the eye open with the...

LensCrafters / eyeglasses and a rude manager

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Lovely Voswami on Feb 10, 2018
I got my eyes tested for prescription at lensecrafters, international plaza, tampa, fl and ordered my prescription eyeglasses. After wearing eyeglasses I started getting headaches. Since I was not sure about the cause of my headaches, I did not go back to lensecrafters within 30 days. Now...

CoolFrames Eyewear Boutique / eyeglass frames

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Mario M. on Feb 9, 2018
In November 2017, I ordered a pair of eyeglass frames and prescription lenses for $555.00. I lost my old pair and have severe vision issues without them. I understood the delay because of the holidays and finally received them on 12/19/2017. Upon receipt the frames were chipped. I called...

Wish.com / wish app in showing item is delivered, but I will not received this item.

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Vnd babu on Feb 17, 2018
Wish.comI Purchased in wish.com website On 16/12/2017 Item Description is 2015 New Style fashion Design Polari.../ Store is Tony Big Company. so delivery schedules is all attached. Once any item we purchased after Delivery before Customer call confirmation with received signed after that handwork...

Zenni Optical / glasses

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Judeth on Feb 7, 2018
I ordered glasses, they were incorrect ( a decimal was misconstrued) I sent them back. Tried to explain on phone was correction should be but they would not take it by phone must be done online. So. I received credit being told to reorder online. When I attempted to reorder same glasses with...

Davis Vison / glasses insurance

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jim brown on Feb 1, 2018
I supposedly get eye insurance through work so when I went in for my free checkup at Davis Vision I was excited to be getting a free pair of glasses. Unfortunately, the selection of glasses that they have is at least 10 years out of style so I opted to go out of network instead. The policy...

Lens Crafters / progressive lenses scratches anti glare gone

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Pat g48 on Jan 29, 2018
I bought my glasses from Lenscrafters I got the most expensive progressive package out there 2 years and the anti glare is gone and I have scratches on them I have contacted the store manager customer service and attempted to speak to regional manager I either get ignored or being told...

TAG Heuer / sunglasses

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david edmunds on Jan 27, 2018
hi I purchased some sunglasses and they are a failure in all ways coating on lens fails arms come off due to poor design rubber liner on face side of frame is coming away from the frame. I want these replaced under warranty and do not want to be told "Tag heuer' no longer makes these...

GlassesUSA.com / do not use and not usa owned per wiki see link included

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J R unhappy on Jan 21, 2018
Almost 6 weeks later, I am still trying to get a credit card credit or a pair of glasses. Additionally, not only will they NOT issue a credit card credit, forced a "Store Credit" and now they arbitrarily REDUCED my "Store Credit" for no legitimate reason other than to take advantage of a...

Visionworks of America / incorrect lenses on one pair and wrong frame size on the second pair.

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Just me 43 on Jan 18, 2018
On 12/22/2017 I went to the Hadley MA Visionworks store for an eye exam and frame/lens purchase as well my daughter. After approx. a week and a half later our frames are ready. My daughter is unable to wear her new glasses due to getting head aches while wearing them. I was unable to wear...

Glasses USA / prescription glasses

Er
Erin Larsen on Jan 16, 2018
Purchased prescription glasses on line but the coupon did not take so I called right away. I learned the coupon used was not the best one so asked if the Customer Service Rep could use that one, or to cancel the order and start again. She stated, that is not necessary, I will do it for you...

Invent Help / quick fit

Jo
jorgeinvent on Jan 11, 2018
I had an idea of a flexible eyeglass frame that would adjust to any size lens...I was told that they're research found nothing like it in the market and had a great opportunity to make lots of money . ..I dished out about 20, 000 dollars and received a terrible video of how the invention...

LensCrafters / incompetent and unprofessional employees

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nathania labayog on Jan 3, 2018
I've contacted the Lenscrafters store located on 2770 Broadway, New York, NY 10025 to request information regarding my prescription. I spoke with an employee by the name of Ray who assured me that he will be sending over an email with the requested information. After waiting patiently for...

EyeMart Express / 2 pairs progressives for 77.00

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ralph and flo on Jan 1, 2018
ON Saturday Dec. 30, 2017 Today I went to one of your stores in Winston Salem, North Carolina. One month earlier my husband got the two for 77.00 progressive lenses special. He had a good experience and I told my daughter about it and mentioned that I need glasses and I have to wait to...

350 / landit - 000000244 zoom xl telescope

Gi
Giovanni Fanciulli on Dec 29, 2017
350On 5th August 2017 I buy nr 1 telescope paying 119, 90 € but after many email exchange with info@metem.eu I never received such telescope. This is my last chance to receive some reply after I will spreed on the market the bad name of Metem International. I attached the invoice and email...

Stanton Optical - Sherman,Tx / 2 pair of glasses $69 plus free eye exam

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D Croucher on Dec 29, 2017
Classical Bait-n-switch Get you in with 2 For $59 or $69 and then upsell you into $200+ 2 year Free replacement glasses plan, only for you to find out the 1st time you need a replacement pair it will cost you $200+ for the lenses. John, the manager was courteous and helpful but, had he...

Lens.com / Never again!!!

Ma
Mark Wadner on Dec 28, 2017
Once I learned they delivered fast I decided to order from them. I found lenses I needed and was promised they would be delivered within 7-8 business days. 2 weeks went by and I thought that maybe I should call and ask what happened. They said that my order was in processing, even though 2...
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