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Vision, Glasses, Lenses Complaints

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sophialex on Apr 24, 2018

DECEITFUL, DISHONEST, FALSE ADVERTISING!!! A "0" rating was not an option, but my preference. The "F" BBB Rating is quite accurate. I ordered a pair of frames from the website. I presently own the same pair, but my lenses are barely serviceable, so I ordered new ones for thi...

CooperVision / rebate scam

LauraInAZ on Apr 21, 2018

I have been trying since January to get my rebate. I uploaded everything that was required and they keep sending me emails saying that the "end panels are missing". Not only have they never been missing but I have re-sent them several times and every time I do I get another bs email...

JC Penney Optical / office personnel

Kenlaurie on Apr 18, 2018

Made an appointment the 3rd of April for the 18th of April. Got a call on the 17th, they said they had to reschedule me and I asked why. The lady said the dr was sick. I asked the earliest I could reschedule for? She said 4th of May. Which 16 more days I have to wait. I asked her if she... / eyeglass frames

JeanneCatLover on Apr 18, 2018

I ordered frames on 4/13/18 and was told my order status was "pre-authorized." It's unclear whether they have the frames or not. I've called three times and gotten only the voicemail, no response. I need my frames! If EyeDocShoppe can't fill the order, they should not have listed the...

Medihelp / after waiting period claim not approved

Laetitia Pauw Photography on Apr 13, 2018

Date: April 2018 Contact details: 0849987617 Medihelp Nu: 5929598 We have enquired to get a pair of glasses for our daughter, Anschia Pauw, who is a dependant on our Medical Aid. She was on our medical aid up until end of 2016 when she returned from the states we added her back onto the...

Stanton Optical / service

Michael Cullen on Apr 12, 2018

It took me close to 50 days to get my glasses.I tried to call after the first three weeks and was told every time I called they were not in. Finnaly on day 50 I got ahold of a person who checked and found them in the store.They had not been logged in and the auto system said they were not...

CooperVision / coopervision rebates

smuellersd on Apr 9, 2018

After purchasing a years supply of contacts for my daughter and half a years equivalent (my wife only uses one contact) we submitted the information online for my daughter's contacts. This occurred within the first couple of days in January. In February I was relocated for business. My wife...

CooperVision / the rebate is a scam! such a shady liar!

Jeffrey .Q on Apr 8, 2018

CooperVisionI was convinced to buy their contact lens because the eyewear store told me about this rebate program. It sounded like legit. I submitted all the documents required and after a while, my rebate was simplify showed as " declined" with a generic reason "The rebate information you...

Glasses USA / trying to take money from my gobank account never authorized and did not place order

Al Merrick on Apr 4, 2018

Glasses USA3 times glasses usa has tryed to take 306.95 from my acct i never placed any order or never authorized any money to be paid to this company never heard of this company till they have tried to take money from my account please stop any payments for something i never ordered or i will take... / product received was not as advertised on four separate occasions

Robert Brown on Apr 3, 2018

A monocular was advertised as being a nite vision scope but was merely a plain monocular. I purchased four of them for my grandchildren and one company demanded I return it which costs $22 to china. The item cost me $48 The address given was not rackable and I made sure I kept receipt which...

Stanton Optical / eye glasses price

Ernestrael on Apr 2, 2018

I went to staton optical first had to pay for exam, then picked out glasses on special, was told needed upgrade lens to fit frame, Then i asked i thought exam was free? They told me they would subtract from total, after all was done they said my glasses would be $90, they charged me 150.00...

California Department of Motor Vehicles (CA DMV) / dmv discrimination against people with cataracts

ptheckler on Mar 30, 2018

Dear Sir or Madam: This is a complaint against a DMV discriminatory regulation. I just received a driver's license renewal notice that states that I must take the driving road test three times every five years. Twice at two year intervals when I'm must have a DL62 filled out by a vision...

LensCrafters / glasses for my child

TashaNTB on Mar 27, 2018

I have been a customer for some years now my service includes four sets of glasses for eye exam every year this is my second complaint against this particular store it's been over 2weeks and I still haven't received my glasses when I was told 7 til 10 business days and every time I call i..., / glasses

Bill LaCour on Mar 27, 2018

Beware! I ordered and paid for Varilux Comfort lens with Crizal coating from aka and, according to my local optician, they weren't ground correctly and I got cheaper lens with some other coating. When I confronted Clickshades/ they said...

Zenni Optical / problems with frame

Philip Camilleri on Mar 25, 2018

Client number : #o494445966 Philip Camilleri I have made use of your services before and I was more than satisfied. However my last order was a disappointment. A few days after I received my glasses, one of the glasses fell off the frame. The bridge nose was pressing too much on my nose...

Cool Frames / eyeglasses

paradiseab on Mar 22, 2018

I ordered two pair of prescription glasses from Cool Frames in January. Almost 5 weeks later the glasses arrived, very poorly packages and with cracks in both lenses of one of the glasses. I was advised to returns them. I did that with a note and bubble pack requesting that they use that...

LensCrafters / glasses lens

Cookiedoodle on Mar 22, 2018

LensCraftersI purchased a pair of prescription glasses in August of 2017 and had same day service. I paid over $400 for these and was very happy with the whole experience. A month later I started getting little knicks on the lense and took them in to a different location and was told since I did not... / glasses to see better

Cl on Mar 20, 2018

I also ordered these in November 2017 on the 6th and no glasses but my money it was taken. What a [censor] joke these people should be reported to the better business bureau. Fake & Novelty ID dial vision adjustable glasses Best Global Gadgets / dial vision adjustable glasses You pay about...

Tylok / lasik eye surgery

Lorna Navin on Mar 20, 2018

I had LASIK done by Dr. Tylock over 10 years ago. I was legally blind and then some without my glasses. I now see as well as I did after the surgery. We did not correct my vision to 20/20 because I wanted to be able to read without glasses. I can drive without glasses and read without...

Cohen's Fashion Optical / cohen optical on church avenue brooklyn

Robinjeffries on Mar 14, 2018

I am very disappointed in the service or lack thereof that I received today. I phoned in to the office located on church Ave in Brooklyn, which is up the block from me. I have been a loyal customer for years. My family and I thought this was a wise choice since it's in the neighborhood...


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