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Vision, Glasses, Lenses Complaints

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Wish.com / Simply fit board

Vicky Williams on Mar 23, 2017
My name is Vicky Williams, I ordered the simply fit board Feb 25, 2017 and to this date have not received my product, I have emailed Wish twice for a refund and their mailbox is full I am requesting a refund. I received an order confirmation on the 25th about my order being received on Feb...

CVS Pharmacy / Management stole my merchandise

Cvsrobbedme on Mar 19, 2017
Store at 2690 Mount Vernon ave, Bakersfield, CA, 93306. Extremely rude night shift management she seemed like she was pissed off and hated the world as she harassed me. A pair of glasses i was trying to exchange was rudely taken away from me then the woman "Susie" took my receipt and keep...

Optically / Return

H987666 on Mar 17, 2017
I received my glasses and did not like them. They did not fit and looked bad on my and they also were not like I expected. I contacted Optically and asked for a refund. After I explained what was the reason they refused to accept them back. First of all I would like to say that I ordered from...

EZContacts / Where is my refund??

Kaiya on Mar 17, 2017
I want to get some reasonable explanations from EZContacts but they don't reply and continue to ignore me. I received wrong order and after a veeery long conversation with their rep they finally agreed to refund me. I even spent my money to ship the incorrect order back and received a...

EZContacts / I have ordered a pair of prescription vision glasses

Andre on Mar 15, 2017
I have ordered a pair of prescription vision glasses and they were supposed to arrive within three weeks and when my glasses did not arrive I contacted EZContacts. They said that my glasses were not ready and they asked me to give them some extra time. I was leaving for a vacation and did...

EyeMart Express / Pretty much everything.

Brittany Brandt on Mar 13, 2017
This is my third visit to this store. The first was for a contact exam. Everything was fine, nothing special. I took my 9 year old in for her first pair of glasses a few months ago and the doctor was an hour and a half late. The girls at the desk were nice and kept apologizing and making...

GlassesUSA / Do not order from GlassesUSA

Itsuu7 on Mar 9, 2017
I was very disappointed with the quality of my glasses. After two weeks frame broke! I contacted GlassesUSA and they offered me a replacement. They seemed nice and I thought that they really wanted to help. Following their instructions I sent the broken glasses back and was promised a...

EyeMart Express / Eyeglasses

ASouth on Mar 8, 2017
To get an actual pair of glasses that can be used, there are many extra charges. The cost of two pairs of glasses was more than expected after all the extra fees added. The pricing is not clear and not adequately communicated to the customer. For initial product received, the glare was so...

Finestglasses.com / Wrong order

Huu7750X on Mar 8, 2017
Please think twice before you order from Finestglasses, they are the worst ever and there is no customer service. These people simply do not respect their own customers. I have ordered a pair of glasses from them and my entire order was a complete nightmare. Frame was incorrect and also the...

www.eyedocshoppe.com / Wrong glasses

Kisstka on Mar 7, 2017
I lost my money because of them and received wrong glasses! When I made my order I sent them a prescription that I received from my doctor but my glasses were too weak and I was not ale to see a thing. When I contacted EyeDocShoppe they said that they did everything according to my...

Costco Optical / Erika, at costco optical on priest and elliot in tempe, az not fit for customer service

James Ventura on Mar 5, 2017
Costco Store Manager & Costco Optical Location 1445 West Elliot Road Tempe, AZ 85284 On Sunday, 03/05/2017, on Priest and Elliot in Tempe, AZ at about 10:15 am MST, I asked Erika, at the Optical Counter, "where are the selection of Men's Designer prescription glasses frames"? Erika immediately...

Pearle vision / Lied to and spoken to incorrect

Kelsey P on Feb 28, 2017
I currently visited the pearle vision in webster ny and was not only lied to, but the optometrist who worked there was extremely rude. I called ahead of time to verify my visit would only cost me $25, and the cost of the contacts. It was verified that this was the amount I needed to pay. I...

Opticsfast.com / I can't get my money back!

Stacy on Feb 28, 2017
I received a notification from Opticsfast stating that my order was cancelled but the strange thing was that there was nothing mentioned about refund. II contacted Opticsfast myself to find out when would I get my money back and all I received was "soon". And since them every time I contacted...

EyeBuyDirect / Glasses purchase

Beth Johnson on Feb 24, 2017
I ordered a pair of glasses in November that were not what I expected so I tried to exchange then within the 14 day window that was given. They said that they were out of stock so I had to wait. I waited until JANUARY to send them back when I finally got an email saying they were back in...

Costco Wholesale Corporation / Glasses

Marley Jennings on Feb 20, 2017
I bought a pair of glasses at the Costco Optical in Greenville, SC. They arrived promptly the next Friday (February 10th, 2017). I paid for them to be shipped to my house because I am a busy and working student and did not have time to drive and go get them before the next weekend. I wa...

FreezeFrames / Freezeframes.com eye care glasses are scam and fraud, what a waste of money

Nancy_T on Feb 17, 2017
We ordered a pair of these so called magic glasses from FreezeFrames.com late September... the website says will receive shipment information within 2-3 days... It's more than two weeks since ordering and have not heard anything. Of course the credit card was charged immediately for...

Adidas South Africa / Spectacles / eyewear

Waggie on Feb 12, 2017
Today I bought a pair of adidas originals eyewear and to my surprise and Absolute shock when I came to collect my spectacles I saw that it didn't come with a box for my spectacles but a tiny bag that my specs are supposed to go into . I work in construction and this little thing is not...

Optical Express / Unethical, possibly unlawful behaviour

Raywh on Feb 12, 2017
I recently received a phone call from Optical Express asking me if I would like to make an appointment for an eye test, it being 12 months since my visit. I declined, saying that I had had a bad experience last time. No enquiry was made as to what the experience was, and I was just advised...

Fubar.com / Password reset

L. Grace Fast Horse on Feb 10, 2017
Fubar.comI can't remember my Fubar password. And when I link onto the reset password email it pulls up the log in page. So when I type in a password it says incorrect password. Is there any way I can get some assistance with this problem? I'm missing out on points and meeting new friends. Thank you...

Costco Wholesale Corporation / Racism alert at the optical department at costco warehouse in winter park, florida

Santh Sathya on Feb 5, 2017
Subject: Racism alert at the Optical Department at Costco Warehouse in Winter Park, Florida Hello, I'd like to report an incident at the Costco Warehouse in Winter Park, Florida, which left me with a highly distasteful experience. I was at the warehouse optical department on Friday - Feb...
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