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Vision, Glasses, Lenses Complaints

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ecommerce fusion PTY.LTD / Dial Vision glasses

Margaret England on May 27, 2017
I did receive the product that I ordered but did not find it satisfactory. The glasses did not work as described and there was a warning that the product contains a " chemical known to the State of California to cause birth defects and other reproductive harm." I would like to return the...

Cohen's Fashion Optical / eye exam & store help

Peter Mancuso on May 23, 2017
Do not use them as them as they do not know what they are doing. Otherwise, they are intentionally trying to screw the Customer. I went for an Eye exam and the Doctor did a fine job. The help (lets call him Rob) was giving me a runaround to try and sell me a pair of glasses. I questioned my...

America's Best Contacts & Eyeglasses / prescription eyeglasses (progressive)

America's Best on May 22, 2017
They implied $69.95, when they should have said &695.95. And then I would have felt about the price of $518.95. So to say the least it was false advertising. But they made me feel good, they gave me 10% military discount. But since I needed a new pair of glasses ( 6 years past due ) I...

Pearle Vision / product/service

Gloria Byler on May 21, 2017
I went in for glasses, they made me lenses, I wasn't satisfied the day I picked them up, I told them they weren't right, they said wear them for a while, I couldn't.went back they did the same process, with the same senario.Finally I went to illinois eye clinic to find out I have...

Costco Wholesale Corporation / optical dept.

Mogiassi on May 17, 2017
Today, I was picking up a pair of $400 frames which Costco optical had put lenses in. I noticed they had made a tilt of about 20 degrees in the frame. When I complained, the attendant took some big plyers to them to fix it, but after a lot of bending the wires back and forth, she made it...

EyeMart Express / management

AnonymousEmployee88 on May 16, 2017
I unfortunately feel it has come high time I report the store manager and lab manager at store 88 the way the lab tech treats his employees is not okay. He bullies the other lab techs. Although he does great work, this is unacceptable. He yells at the employees and has neglected to fully...

Costco Wholesale Corporation / employee

Liza B. on May 15, 2017
Yesterday is a beautiful day. May 14, 2017. After lunch with my family to celebrate Mother's Day my 8 year old son asked me if we can get his eyeglasses at Gateway Costco Imperial Ave. San Diego, Ca. It's been 2 weeks and the promised call that we will get when the eyeglasses is done, wa...

Warbyparker.com / Very poor and cheap quality

Wrog700 on May 10, 2017
I heard a lot about Warby Parker, they are quite famous and I decided to try them. To be honest I expected high quality but as a result I was extremely disappointed with everything. Glasses are very important part of my life, I wear them everyday and I want them to be good looking and of a...

Pearle Vision / New lenses within 6 months means buy them

Denise DuBos on May 8, 2017
Pearle VisionI bought rimless glasses with insurance, $540.27 Lots of good that did me. I moved out of state and had an eye exam and was told I need a new RX. It had ONLY been 6 months since I bought the expensive designer eye wear. I called Factoria and was told sure send them back (I pay shipping...

EyeMart Express / lies about refund, manager was very rude to me

bone head on May 7, 2017
I purchased eyeglasses and they were very uncomfortable after wearing them so I returned them for a refund. manager said I would received a refund within 10 business days. it has been over a month and still no refund. After checking with the corporate office the manager reported on file...

Pearle Vision / service from eric at 2103 ralph avenue pearl vision

Claudia Falcone on May 4, 2017
Eric the employee refused to give me my daughter's contact lens Rx claiming that it wasn't current. I was making an appt for her to be examined. He was angry when I told him I would not be getting my glasses there this time. I told my husband he could get examined and get his glasses at...

Bauch & Lomb / Crystalens

CarolABC100 on Apr 28, 2017
I have just had both eyes done with the crystalens and its a nightmare. Only just finding all these complaints. Both eyes are the wrong strength. Both have membrans growing. It feels like my eyes have dirt in then and they itch and are bloodshot. I can hardly go out side with out...

Walmart Vision Center, University and Lockwood, Sarasota, FL / Glare coating on trifocals

Mary Mansfield on Apr 28, 2017
I have been wearing glasses since I was 7 years old, now 75, and have always had good luck with them. I ordered a pair of trifocals at Walmart Vision Center, Lockwood Ridge Road and University Parkway in Sarasota, Florida. I ordered the glare coating, which until now has been wonderful for...

Cooper Vision / Cooper vision rebate

Amber Brown on Apr 28, 2017
I see that I'm not alone in voicing a complaint against this bogus rebate. I filed last year and was denied because of a "timing issue", now this year, something else bogus is wrong so there will be no rebate. This is a TOTAL SCAM!!! People must stop buying their contacts, there are too...

Jonas Paul Eyewear / Glasses did not fit

Customer on Apr 26, 2017
I am very disappointed with Jonas Paul Eyewear. I have ordered glasses for my son and the ones arrived were too small. I contacted Jonas Paul Eyewear and told them that glasses did not fit and caused pain and they only apologized. When I asked for a refund or a replacement they said that...

Guess / Guess sunglasses for women

Patricia Cothran on Apr 25, 2017
GuessI purchased a neat pair of womenz sunglasses maybe 2-1/2 yrs ago for $80. W/in 5-6 months the bow became very loose snd could not be tightened by your saleswoman at Macys. She then ordered a replacement. Yhe replacement did the sane thing. I took back to Macy's and your salesman was very...

GlassesUSA.com / deceptive business practices, avoid!

Jodi Dobb Winfindale on Apr 25, 2017
I bought a pair of glasses, after 2 weeks they arrived and were poorly made and not functional, so I initiated a 100% no questions asked guarantee refund. They proceeded to call me with a bunch of promises to get it right, give them another chance, they'd even upgrade my lenses. (all a...

EyeMart Express / Eyeglasses

nomoreamnesty on Apr 25, 2017
Went to the Mid-West City location for a pair of glasses at $76 (price with all those extras/required stuff was over $130). I had a script for progressive lenses. The first pair came back in the promised time but 2nd didn't which they said they'd mail. The put the wrong address on them and...

JC Penney Optical / Progressive bifocal glasses

MSusie on Apr 18, 2017
In February, 2017, I ordered new glasses at the Springfield, MO store. After trying them for a few days, I called to let them know that I had to take them off to be able to read up close items. I explained that I did not believe the bifocal was done, just mono vision. I further explained...

CooperVision / Rebate

Annesophia on Apr 17, 2017
Coopervision 's rebate program sucks! In my opinion it's a scam. They simply scam you into buying the contacts and they won't give you any rebate. I sent them all the information they needed. They told me to fax or mail them the receipt of the sale. Which I had already sent. I faxed and...
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