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Vision, Glasses, Lenses Complaints

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EyeBuyDirect / Glasses purchase

Beth Johnson on Feb 24, 2017
I ordered a pair of glasses in November that were not what I expected so I tried to exchange then within the 14 day window that was given. They said that they were out of stock so I had to wait. I waited until JANUARY to send them back when I finally got an email saying they were back in...

Costco Wholesale Corporation / Glasses

Marley Jennings on Feb 20, 2017
I bought a pair of glasses at the Costco Optical in Greenville, SC. They arrived promptly the next Friday (February 10th, 2017). I paid for them to be shipped to my house because I am a busy and working student and did not have time to drive and go get them before the next weekend. I wa...

FreezeFrames / Freezeframes.com eye care glasses are scam and fraud, what a waste of money

Nancy_T on Feb 17, 2017
We ordered a pair of these so called magic glasses from FreezeFrames.com late September... the website says will receive shipment information within 2-3 days... It's more than two weeks since ordering and have not heard anything. Of course the credit card was charged immediately for...

Adidas South Africa / Spectacles / eyewear

Waggie on Feb 12, 2017
Today I bought a pair of adidas originals eyewear and to my surprise and Absolute shock when I came to collect my spectacles I saw that it didn't come with a box for my spectacles but a tiny bag that my specs are supposed to go into . I work in construction and this little thing is not...

Optical Express / Unethical, possibly unlawful behaviour

Raywh on Feb 12, 2017
I recently received a phone call from Optical Express asking me if I would like to make an appointment for an eye test, it being 12 months since my visit. I declined, saying that I had had a bad experience last time. No enquiry was made as to what the experience was, and I was just advised...

Fubar.com / Password reset

L. Grace Fast Horse on Feb 10, 2017
Fubar.comI can't remember my Fubar password. And when I link onto the reset password email it pulls up the log in page. So when I type in a password it says incorrect password. Is there any way I can get some assistance with this problem? I'm missing out on points and meeting new friends. Thank you...

Costco Wholesale Corporation / Racism alert at the optical department at costco warehouse in winter park, florida

Santh Sathya on Feb 5, 2017
Subject: Racism alert at the Optical Department at Costco Warehouse in Winter Park, Florida Hello, I'd like to report an incident at the Costco Warehouse in Winter Park, Florida, which left me with a highly distasteful experience. I was at the warehouse optical department on Friday - Feb...

SmartBuyGlasses.com / Buy elsewhere!

Suuomon on Feb 3, 2017
I ordered a pair of sunglasses from this store SmartBuyGlasses and I was sure they were a Canadian company. But when I received my order there was said it came from Hong Kong! I opened the package and was very disappointed with the quality of my glasses, they were poorly made and looked...

www.selectspecs.com / Buy elsewhere

Shissu on Jan 25, 2017
I was waiting 8 weeks for my order and all that time I was not able to reach anyone from SelectSpecs!! They simply ignored me and did not reply. My glasses arrived and were incorrect, so I tried to contact them again, but got the same result. I want to get my money back but I guess that...

Factory Optical / Warranty

Alper on Jan 22, 2017
I purchased 2 prescription glasses. One of them rayban the other one was nameless. Also I purchased additional 1 year full coverage warranty. Sales person told me if some thing happen to glasses just bring them here thats all. After couple of months while reading we were on holiday in...

McDonalds / Sausage egg muffin

Max Mah on Jan 19, 2017
McDonaldsI'd bought a Sausage Egg Muffin on 20/1/2017 at Ulu Kelang McDonald. Invoice 001932100037556 at 10:08am. The Muffin is found scorched after I opened it at office! What a disappointed and ridiculous breakfast that I ever had in my life! I'll posted the pictures on my Facebook to...

Costco Wholesale Corporation / Kirkland new formula multi-purpose disinfecting solution for contacts

Robert Farry on Jan 19, 2017
code on side 9661954609 3 bottle box. i will never buy them again. this new improved is a joke. they feel of the bottle itself is like touching a snake...slimy. the enclosed contact lens case is unfriendly to the touch, and cheap looking i guess you cut costs it and really shows. But I...

Visiondirect.com / Ridiculous service!

Kasey on Jan 17, 2017
I have placed an order for three boxes of contacts and must say that my order arrived in a timely manner but one box was incorrect. I contacted VisionDirect customer service and they claimed that was impossible and that they stand behind their products and service. Then I sent them a...

JC Penney Optical / $390.00 in value groupon

Gianni2007 on Jan 13, 2017
These glasses were absolute garbage. Supposed to be Progressive lenses but I never could see well out of them. No way was this almost $400 worth of prescription glasses. They made me pay $10.00 on top of the Groupon and I think $10 pretty much covered the value of the glasses. I had them...

Shopko eye center / Eye glasses

Drea Weez on Jan 6, 2017
I took my 8 year old daughter in for an eye exam and she needed new glasses. Her appointment was 11.23.2016 at the fond du lac wi store. We ordered her glasses and were told 2 weeks. After 4 weeks of not hearing back I called to see if they were in. They were going to check and call me...

Cohen's Fashion Optical / Cancelling my appointments

Tara Doring on Dec 31, 2016
I obtained vision coverage through my employer and called this company in Shirley, New York because it's right in my Town. I made an appointment a month ago because I need reading glasses very much so. I explained to the employee over the phone the insurance that I have and that I don't...

Costco Wholesale Corporation / Rejected to provide lens service for the eyeglasses frame for no reason

RaghuLavidi on Dec 31, 2016
Costco Wholesale CorporationDate of Incident: 12/31/2016 Location: San Diego, Mission Valley Incident Details: Today is the worst experience that I never expected from costco opticals. I had a frame+lens done from costco for my son few months back. My son has made slight scratches on the lens. I went to costco to...

Optical Express / No return of full payment £3990.00

Dilbi Jones on Dec 30, 2016
Paid in full for eye surgery, on 3rd november 2016. After consultation with surgeon was told I was never a suitable candidate for surgery and never would be ! Was told by the surgeon and nurse that I would get full refund in 28 working days ! I asked why 28 working days when the money wa...

GlassesUSA.com / Continuous spamming

Carol Tanabata on Dec 13, 2016
This company has been harassing me with endless spam for two months. Although I unsubscribed numerous times, called them to tell them to stop, the stupid emails keep coming every day and sometimes it's more than once a day. When I talked to them, they told me I had to wait for the 10 day...

Lensesrx.com / Sunglasses

Carol Tanabata on Dec 12, 2016
Be careful ordering glasses from these people. I ordered some sunglasses from them, but they were back ordered for over a month. They don't let you know that until after they process your credit card. This is a very shady business practice and I've never experienced this with another...
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