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Mattresses Complaints | Page 7

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Dreams / zen mattress purchased with 10 years guarantee

Sh
Shaukat Ali on Jul 7, 2017
I bought zen mattress with 10 years extra protection Price plus insurace paid £1100 in 2011. After 3 years of use we found out mattress was sinking in and springs in the mattress were causing us discomfort. In the last few months my wife and I began to suffer from back pain and felt the...

Bensons for Beds / benson's for beds guarantee

Ch
ChrisPeacock1976 on Jul 5, 2017
We purchased a bed and mattress from Benson for Beds back in September 2015 and was delivered in October 2015. In August 2016 the mattress was replaced by Bensons for Beds as the sidewalls of the mattress had collapsed. This was done fairly rapidly and without any problems at all. I would...

Harvey Norman / faulty mattress/ customer service

Su
Suhaib Q on Jul 3, 2017
I have bought an AH beard ( King Koil) mattress from harvey norman 3 years ago, the mattress comes with 10 year warranty. In March 2016, there was a wire penetrating out through the mattress, I have contacted Harvey Norman and they organised a repair a month after initial contact, they...

Coricraft / mattress

Br
Brigitte HUYBEN on Jul 1, 2017
We bought a memory foam mattress with a 12 year warranty in Feb 2016 delivered April 2016 . After 1 year it sagged so we lodged it with coricraft canal walk . The mattress got collected and was going to be fixed not replaced. The following day I lodged a complaint again as the mattress wa...

Courts Malaysia / Courts.com.my / back care 800 tilam queen spring

Kp
kploh on Jun 30, 2017
I bought "back care 800 tilam queen spring" on 18 jun 2017 at aeon bukit mertajam branch. Until right now, I still unable receive the good which taken almost 2 weeks. Every day, I was kept on chasing when can I get the good? The branch seller was answer me, he can’t get the status from puchong...

The Original Mattress Factory / mattress, boxspring, & refund

Ak
Akhan16 on Jun 28, 2017
To Whom It May Concern My father purchased an Orthopedic Ultra Plush mattress & box spring from The Original Mattress Factory on May 23, 2017. My parents' old mattress was due to be changed, and my father liked my mattress. He slept on it one night and wanted the same one. I purchased an Ultra...

Walmart Stores / spa sensation 12" memory foam mattress

St
stringcatt on Jun 26, 2017
It has been a month now since these mattress was ordered on line. Three arrival dates have come and gone for an item that was shipped from the Jurupa Valley, Ca. location. Have been given multiple %5 refunds? and now when I attempted to get a full refund, Walmart subtracts these...

Big Lots / serta mattress

An
Angel Brock Thompson on Jun 24, 2017
I bought a king sized Serta Mattress set in Sept 2015. When I was debating this purchase I asked the sales rep about warranty. I was told that Big Lots would guarantee the product even though there had been issues with Serta backing up their product. Within a year the mattress began to...

Sleep Number / new sleep number bed from qvc

To
Tonya N Chris-Lovelette on Jun 23, 2017
We ordered a sleep number from QVC on May 21st. It was delivered on Jun 13th after we called and complained multiple times for it arriving so late. We were told to expect 7 boxes. We received the 7 boxes, removed our old bed, and put the sleep number together. At the very end we realized...

The Brick / statement billing

Jo
John Mosher on Jun 22, 2017
On May 30, 2017 I purchased 2 bedroom dressers, a double mattress complete with frame and box spring and a queen mattress at you store located 12748 Highway 50, Bolton Ontario. L7E 4G1. A balance of 1806.61 was the balance to be paid over 18 months as per the plan I selected, I received a...

Super 8 Worldwide / bed bugs, filthy rooms

Dm
DMW08 on Jun 19, 2017
I do will not recommend anyone to stay at Super 8 because it is the most filthiest place ever. When me, my boyfriend and 1 year old daughter arrived at the hotel, they put us in a smoking room. From my understanding, I thought all hotels nowadays don't allow anybody to smoke in neither of...

Simmons / simmons mattress warranty replacement

Ba
barbara c rieger on Jun 16, 2017
Over a month ago Simmons Warranty Dept sent a man to our home to see if our mattress qualified for a replacement. He took pics, measurements, purchase info, etc and said he thought it should qualify but the final decision will come from Simmons in 7-10 days. After several weeks of no...

JCPenney / mattress and boxspring

El
ElizabethMcK on Jun 15, 2017
I ordered and paid for in the deptford mall nj jcpenny store for a serta mattress and boxspring. I was told it would be 2weeks until it was delivered. on day 14 xpo delivery company out of ambler pa arrived at my door and first words were "we have a problem." the xpo delivery men said the...

Leon's / matress pad

Ro
Rozinaw on Jun 14, 2017
Hi ty so much for allowing me to get a refund on my matress. I really appreciate the outcome I received from your head office. I feel that the matress pad which was a mandatory thing to buy at LEONS should be credited back as well in fairness. Because if I didn't buy that pad there would be...

Sears Brands / unethical behaviour and incompetance

Be
bettyjj on Jun 13, 2017
On May 29, 2017 store associate Carlin #141 put in a credit application for sears credit I wasn't approval for credit but I did get a pre approval lease from "whynotleaseit" in the of amount $1500, I came back into the store June 1, I purchased mattress, box spring and frame lift grand...

Mathis Brothers Furniture / warranty claim on mattress

Ro
Robyn M Smith on Jun 12, 2017
On March 9, 2017 I received a phone call from Sean Patterson reporting that he had never received my warranty paperwork or the photos of my mattress, even though I had hand carried all of this into the customer service center. Sean requested that I send him photos of the warranty paperwork...

FedEx Corporate Services / serious complaint about damages

Ra
Randy RiChard on Jun 9, 2017
FedEx Corporate ServicesOne of your delivery drivers just backed up into my slopped driveway and parked damaging it. He also dropped off a damaged mattress, second time in two weeks now. I have pictures and video of him damaging packages and my driveway. I called and filed a local complaint. The guy that called a...

Costco Wholesale Corporation / $150 off promotion

Sr
s.roach on Jun 8, 2017
Costco Wholesale CorporationI saw an add on www.novaformcomfort.com with a promo sticker that said $150 off. When I clicked on the shop button it took me to the Costco webpage where there was no discount shown. Novaform customer service at 1-888-999-0499 and spoke to a lady named Sofia. Sofia said she saw that on...

Super 8 Worldwide / bed bugs

Al
Alex Cox on Jun 7, 2017
my boyfriend and i got a room for 2 nights, the first night was good. then as we lay down for bed the second night i notice he has a bunch of bites and we stayed inside all day so i knew it wasn't anything else. we wake up and we're both literally covered in bites and can see all the bed...

Leon's / mattress

Ro
Rozinaw on Jun 6, 2017
I have fibromyalgia and am a side sleeper. I have with the aid of LEONS head office did exchange the mattress. The manufacturer rep came over to inspect the mattress at my house and stared it was defective. I went back to Leon's in Mississauga and wanted to exchange the mattress. The rep...
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