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Mattresses Complaints | Page 7

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United Parcel Service [UPS] / driver/delivery

Mary Van Pelt on Dec 11, 2017

United Parcel Service [UPS]I have had nothing but problems with UPS. I have attached the lengthy delivery scheduling information where the "Driver" has been requesting day after day that the package be held at UPS facility which is not what I wanted or requested yet it is put into the system as "receiver requested"...

Mattress Firm / mattress simmons

J&J5 on Dec 8, 2017

I bought a bed at outlet pricing and was told that the beds were inspected and no major problems. So I took the risk. I received my bed on December 5th and it looked great. When I slept in it, the one side is much softer than the other. Feels like it was worn on one side. Not something you...

Mattress Firm / mattress

hihohoho on Dec 7, 2017

Absolutely the worst company that I have ever dealt with. People in store are rude and have no knowledge of what customer is looking for. Delivery system sucks lost two days of work over poor delivery company. I will never buy or recommend this company to anyone. And prices are inflated. I...

Mattress Firm / kids bed

Tom Martinez on Dec 7, 2017

Mattress FirmWent to the Mitchell, SD. store and spoke with Rich. Along with myself were my two children, the ones I was buying the mattresses for. I explained this to Rich. I purchased a bunk bed setup so my youngest would not be afraid to sleep in her room. I did not want to buy mattresses unseen, so...

FedEx Corporate Services / delivery of a futon full size 8" mattress from wayfair. ca

FedUPwithFedEx2 on Dec 6, 2017

FedEx Corporate ServicesI spent the day at home. Around 4 p.m. I stepped out of my front door (single family home) to take mail out of my attached mailbox, and saw at the end of my walkway a package leaning against the corner of my front-attached garage. It was a large, heavy futon mattress in a package about 6...

Costco Wholesale Corporation / costco online horrible service

vondc on Dec 6, 2017

I have to tell you how amazingly disappointed in COSTCO service online. I placed the order referenced TWO WEEKS AGO and still haven't received it! I fully intend to return it now. TWO WEEKS! That a totally UNSATISFACTORY amount of time for an order. COSTCO should be embarrassed! To make it...

Costco Wholesale Corporation / yukon queen mattress and costco serviced

Pkaur on Dec 4, 2017

Hi, I had bought a queen mattress from Costco st the roadshow. It has lost its firmness. Yesterday I went to the Fremont Costco with the complaint and they said for this product I need to call Costco services I did that and they redirected my call to the Costco wholesale, the person took...

Motel 6 / not getting a full refund

Swash2422 on Dec 4, 2017

Motel 6There were bed bugs in the room just discovered in the room and I get offered 1 Free night stay I do not want to stay and want all of my money I paid back as I received the bites on Saturday and have pictures to prove it. Management is no help the from desk individual Breanna keeps being...

Motel 6 / the room had used needles, socks and a sticker on the wall that came off of someones pants

Denise Guess on Dec 4, 2017

Motel 6December 2, 2017 I was at the Motel 6, 7474 N. High Street, Columbus, Ohio 43235. I reserved room 520. I arrived at 5:15pm and left at 10:26pm. The reason I left was, because their were used needles on the back part of the mattress. One had some blood on it. Also I noticed someone sock...

Burger King / grilled chicken sandwich, whopper, double cheese burger

Keishalt on Dec 2, 2017

Burger KingMy grilled chicken sandwich was cold and the middle and my whopper was cold and my fries was cold and double cheese burger I had a very bad experience tonight and I called the store 2 times and no answer. I will not be visiting Burger King on the blvd no more because they have very poor customer and very poor food. You can call me back at (334)201-2668

Costco Wholesale Corporation / costco mattress set

Rachelle Rodriguez on Dec 1, 2017

We ordered a mattress over a month ago and we received 5 different confirmations that the mattress was about to be delivered, but then no delivery. We called Costco and Costco said they had already shipped/delivered it and then we called Mxd shipping only for them to tell us they never...

Woodsprings Suites / bed bugs

Mr. Thomas83 on Nov 26, 2017

Woodsprings Suites24Sep17 I checked into the Fayetteville, NC West location and up into last Wednesday Thanksgiving eve 22Nov17 I've had no issues however I switch into a double bed room and I woke up to bed bugs bites. After work I stripped down the room took pictures and bleached EVERYTHING on the bed to...

Rent-A-Center / bunk beds and mattresses

Leslie Clark on Nov 25, 2017

Rent-A-CenterI bought a used bunk bed from rent-a - center in Asheboro NC . I was told by the manager Ryan that the beds where used and the matches where used but where refurbished . I just bought a new house and now I have bed bugs from this beds. I'm very upset cause it's very expensive to get ride...

Tempur-Pedic / mattress topper and pillow

Erin Griffin on Nov 25, 2017

I purchased the mattress topper and a pillow. When I received the order the first thing I noticed was the terrible smell. After smelling it I laid down on the topper and realized it was hard as a rock! After a week of back pain I couldn't take it any longer. I tried to return it and they...

Joshua Doore - Russells / product like cupboards and mattress and base broken

christopher marlouw on Nov 24, 2017

Ok to start my name is Alma persons last year I bought a bed with mattress and a base with cupboards cash at jus doer oversize the day they broth the cupboards the doors were broken which we showed them .The bed asswell the matress is broken u cant even sleep on the bed the wires is out...

JC Penney Company / billing

Linda Cushing on Nov 22, 2017

I purchased a bed in 12/7/2013 (order #1019473). It turned out to be an awful bed. I could feel the springs and it was terribly uncomfortable. There was a warranty and I was told that I could "reselect" and get another bed free. On my May 2017 Statement I was charged $$584.75 for the... / refund not received/unethical behaviour

kaka1 on Nov 22, 2017

My husband and I bought a mattress on 15th January 2017, 3 week later it was delivered in a very dirty van by two delivery Men, they just dumped the mattress by the door side and left. Three day after using bed we noticed the left side of the mattress had gone in completely, not only that...

Bill Stevenson / I comfort mattress.

bt stevenson on Nov 17, 2017

Purchased I comfort mattress with dry tec liner which failed and left stain. Cardis came to clean to no avail. Say dry tec 10 year warranty not valid. How can this be? I have been loyal customer and not happy with way i'm being treated. Also mattress has sag when on it and they say this i...

Mattress Firm / customer service

Jonathon Grant on Nov 17, 2017

Emily, at the Mattress Firm on 72nd and Broadway, is probably the worst individual I've encountered in sales or customer service. After calling nearly a dozen times and guaranteed she would "call right back?" She wouldn't. We asked a simple request, to arrange of certificate of insurance...

Ardco / a box spring

mcbreault on Nov 13, 2017

We have purchased a mattress, box spring and metal frame on Nov 08-2017 and we realized that we didn't need the box spring and frame so I returned the metal frame no problem but was only have given 48 hours to bring back to box spring . It was not taken out of the plastic. I couldn't get...