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University Kia Complaints & Reviews

University Kia / Lied to!

Cu
Mar 08, 2015

I went in to University Kia on March 7th around 3p. I didn't have alot of time but wanted to look around (was my daughter's prom day). After talking to a salesperson, he told me if I would come back after I got her off to prom, that I could take home a vehicle until Monday and test drive it to see if I liked it. Very pleased with this, I returned around 7p after calling to make sure the vehicle was ready. When I arrived, he requested some personal information, drivers license, and insurance card. A few minutes later the sales manager approached us to inform us that they would not...

University Kia / liars

Je
Dec 22, 2014

I recently purchased a Kia soul on [protected], everyone waa kind when trying to make a deal however once the papers were signed it has become very difficult to obtain items promised in writing during the sale. No one wants to return my calls as I live 2.5 hours away. Its two simple items a cargo cover and a cargo net, but seemingly they do not want to give the items they promised. Secondl, a week after purchasing the vehicle I noticed condensation collecting in the headlight (a warranty issue), no one returns my calls and I have left several messages. I don't deem it appropriate for a...