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The good, the bad, and the ugly - discover what customers are saying about Tire Choice

Welcome to our customer reviews and complaints page for Tire Choice. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Tire Choice.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Tire Choice's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Tire Choice, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Tire Choice. Your feedback is an important part of our community and will help others make informed decisions.

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8:48 am EDT
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If you want to be robbed, this is the place to go. Went in to get an oil / filter change, basically to cover me until we decide to trade it in. Told clerk engine light was on, and has been for 3 years, but no problems. Didn't want to spend hundreds for a diagnostic. Clerk told me if I was thinking about keeping it instead of trading, diagnostic would only...

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6:01 pm EST
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My name is Comna, I took my 2014 Jeep Cherokee to tire choice (1105 Dam Neck Rd, Virginia Beach, VA) for charging system issue, on 01/23/23. It turned out to be an alternator problem (according to them). I gave them the ok to go ahead with the repairs. The total cost for the repair was $838.39. I was in hurry when I picked up the car, so didn't really check...

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11:05 am EDT
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I had my car towed to Tire Choice 2800 Immokalee Rd, Naples, FL 34110 on 7/5/22. The car would not start. They told me it needed 2 sensors. They replaced the sensors and the car started up. I drove it home and in a few days it wouldn't start again. I took it back on Tuesday 7/12/22 and they said it needed another sensor, they replaced the 3rd sensor and it...

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1:34 pm EST
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Buyer beware On 11-20-2021 went to tire choice #0124 north canton, ohio for an oil change. Was given a readout which showed my battery fails to meet industry accepted standards. Was then given a verbal quote for a new battery which I was told was competitive and/or less expensive than nearby stores. I agreed to purchase a new battery which they installed...

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4:52 am EDT
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Tire Choice Oil change and tire rotation

I have used the services of Tire Choice, Store #1274  MV91350 for the past four to five years for oil changes and tire rotation for my previous Mazda-Protégé and for my new 2019 Hyundai Sonata.

I have trusted the "friendliness" of the personnel for all these years.

On Wednesday 10/20/2021 I made an appointment with manager James Johnson for 4:30 PM slot for an oil change and tire rotation.

I noticed that my car dashboard showed one specific tire (rear, passenger side) with 1 PSI less than the other three tires. I said to myself: "It will be inflated to the corrected air pressure, once I take my car for an oil change."

Manager Jim was reminded that a tire rotation was needed. I didn't stay in the waiting room. When I came back to the shop to pick up my car, Tony and Alex corroborated that all the job was completed.

When I left the shop, and I drove a few minutes, I noticed on my car's dashboard that the same exact tire with the lowest PSI of 29 air pressure was still in the very same position that it was before. Tire Choice never did a tire rotation!

I wonder if they do this on purpose to charge you for an expensive alignment on a next visit.

When I got home, I was very upset. I felt betrayed, robbed and extremely disappointed.

I decided to open my car's hood to check the oil, and to my surprise the oil was still dirty.

To make things worse, the fluid container was completely empty. The shop did not do any job at all on my new car, but they still charged me as a full service.

I also clearly noticed oily and black fingerprints over my white car over the back door/passenger side and on the trunk door.
It was evident that Tire Choice's personnel were more concerned about checking for any valuable items inside my car, but they were very negligent in not completing their job for which they charged me.

If this shop has charged me for several years for jobs I trusted that will be done. I don't trust them anymore.

I wonder how many more loyal customers that praise manager Jim as a friendly and caring person are being ripped off on a daily basis.

Tire Choice's corrupted, dishonest, illegal and unethical business practices need to be exposed.

I have filed a formal complaint with headquarters in New York and reported to Better Business Bureau

Desired outcome: Media should get involve to denounce and expose Tire Choice’s illegal business practices

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12:51 pm EDT
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Took my car into "tire choice", for a routine "oil change". The manager, came out after about a fifteen minute wait, and stated, my gasket, needed to be replaced because of a "leak". I told him I would bring it in tomorrow, (meaning thursday, may 6th). He would not let me have the car back! I felt somewhat intimidated, however I did not know whether the car...

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10:07 am EST
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I was visiting location 2705 N. Dale Mabry Highway Tampa, FL 33618 for a while and every time I went there their services were deteriorating. In my last visit I went there for tire replacement, alignment and a/c problem with my car. Tire prices were fair enough but for other services it was one of my horrible experiences. Alignments were not done properly...

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7:38 pm EST
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Tire Choice Time The Car Got Fix

I Take Two Cars To The Service Center At 7:00 am, One is a Honda Accord, Life Time Warranty Aliment and Other One For Honda Civic, For Chage The Oil, Aliment, Balance and Rotation tires.
I Tell them I Need The Honda Accord First; They Give Me Honda Civic First.
But The Honda Accord The Last Car Before Close. That Not Fair.
Because I Have Life Time Warranty there fix the other peoples car first becuase they are paying cause they dont have the life time warranty
Thank You.
Jimmy Sanchez

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12:41 pm EST
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Tire Choice Awful company

I took my car to this Tire Choice location for new tires and an alignment. When I drove it in there was absolutely no exhaust noise, but when I picked it up there was a noticeable roar. As soon as I arrived home I called the store and reported the problem to Tim as I did not want any time to pass and have it look like it was my fault.

He said 'Bring it back and we'll look at it.' I don't know why he suggested that because all they did was tell me how it couldn't be their fault. They 'don't go anywhere near that area' and that the gasket where the exhaust pipe meets the manifold was broken. I suggested that the mechanic could have bumped against the pipe causing the gasket to break. They were quick to point out that it's an older model car like that makes it OK.

After an email to their corporate office I got another call from someone else at the store; not the corporate people, and received the same story again. Now I guess they consider the matter closed and I will have to get it repaired at my own expense. If I have someone else's property in my possession and something happens to it, no matter what the circumstances I take responsibility rather than make excuses.

If you live in this area you have plenty of options for tires. Make a different Tire Choice. I sure will!

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Txxmn1
DELAND, US
Jun 11, 2023 2:16 pm EDT

I used to go thete anytime and got my tires replaced when needed. Now you have to leave a deposit and it could take up to two days to get your tire size. Mine is pretty standard, and don't understand why.

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Reviewer54058
,
Dec 05, 2015 8:31 am EST

They tried to sell me new front struts that did not need replacing at more than $700.00. I toook my car to the dealer as was told they were running a scam.

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Mike Ho
, US
Dec 14, 2015 12:48 pm EST

Totally agree! They are recently responsible for ruining a 2003 Honda engine by overfilling the oil by at least 1 or more quart. They have denied all fault!

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RONCARR1
Lehigh Acres, US
Jan 08, 2012 10:46 pm EST

Hi am RONALD WASHINGTON
I living Leigh acres and i had 4 new tire install on my F-350 yes-today by your YOUR AT 9002 Rolfes Road Unit 1 FT MYERS 33966
[protected] sold to me BY JAMES REDECKER AT THAT TIME OVER THE PHONE AND Cooper Zeon LTZ 275/60/R20 XL
BUT INSTEAD THEY PUT ON COOPER HT PLUS 275/60/R20 AND I TOLD THEM THAT THEY HAD THE WRONG ON MY TRUCK BUT THE SALE WHO WAS IN CHARGE TO ME NOTHING HE CAN DO BECAUSE JAMES WAS GOING HOME FOR TO DAY ANDAFTER I WAITED 5 HOURS FOR MY TRUCK THEN HE TOLD ME THESE ARE NOT THE RIGHT TIRE FOR YOUR TRUCK AFTER HE USED FIRE AND GAS TO PUT THEM ON MY RIMS
AND I DO HAVE PICTURE OF THAT EVENT
I WILL BE CALL MY LAW TOMORROW BECAUSE MY WIFE DRIVER THIS TRUCK TO WORK WITH A THREE OLD ON BROAD

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NinaC
, US
Jul 20, 2009 11:00 pm EDT

Worst companyyou can deal with - they tried to rip me off saying my airconditioner compressor was gone, and car could not be driven with a/c on. They scared me into renting a car since I had a business trip scheduled, wasted 2 hours of my time. They are deceptive, dishonest and greedy. The particular store I am referring to is on Colonial Blvd in Ft. Myers, near I-75

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