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All County Towing
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All County Towing
reviews & complaints

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17 complaints
5 resolved 12 unresolved
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4:55 pm

All County Towing - Bmw towing

Well my car was towed by ur company from Fort Lauderdale area my car is a bmw rear wheel drive ur company pull my car from the from and up my exhaust system which cost me $250 to get done then they turn the car car around which is lowered to the ground and mess up bumper lip which cost me $150 so i don’t know what you all going to do about my car I need to get my car fix asap these guy or unprofessional jus because of money they gonna mess up people car

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2:31 pm
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All County Towing - My decal never arrived

I am unable to hear from All count towing. I moved into my complex March 31st and immediately registered my vehicle for a decal to be mailed out. After 10 day I didnt receive a decal I emailed them and they said they would send another. 7 days has gone by and I tried emailing and calling and noone is responding. I would like to k ow where my decal is at and want to be sure my vehicle will not be towed.

Please address this issue.

Desired outcome: My decal needs to be sent asap!

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4:21 pm
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First when I called to find out why my car was towed in the first place the representative on the phone was extremely rude. We would try to get information from her and she would give us an attitude. She tells us we have to go to the tow site to see if the office is open and that if it wasn't open we would have to call her back when we get there so she can...

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2:37 pm
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All County Towing - My car

This tow company has no care at all DONT follow procedure for picking up cars totally damaged the bottom of my engine as well as my brake system . I asked the guy what kind of truck was it that towed my car (I already knew it was the same truck let alone the only truck in the yard ) he then began to say that's irrelevant my questions are irrelevant .. yes I do have a video of the truck and him saying everything mentioned.

Desired outcome: Repair or reimbursement

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7:39 pm
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All County Towing - boot

My car was booted. I called to have someone come take the boot off and to pay. Rude guy no mask. I said no mask. He said no. I said the. You can't help me. He drove off rude. Called back in same lady as always. She's always so rude. Doesn't give her name and said there is no one above her. She is only one to take complaints. They are the rudest bunch of people.

Desired outcome: Still waiting.

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12:20 pm

All County Towing - 2013 hyundai elantra coupe grey

My name is LaRonni Terry my car was towed November 19, 2019 from Broward Gardens apartments 2970 nw 19th st ft Lauderdale Florida 33311. Prior to my car getting towed there was no damage on my vehicle, I was told to call back Monday to speak with Antony, I have included pictures below if you guys can also show me pictures before towing was done that will be great also.

Invoice # 44366

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10:29 am
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Vehicle was booted for sticker being expired. I was told it would be removed within 60-90 minutes. When I called 120 minutes after waiting an additional 12 on hold I was told they called me 3 times and a gentleman answered the phone. No gentlemen was there to answer my phone just me and my phone did not ring ONCE! The lady blatantly lied because I had...

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7:49 pm
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Truck was towed from my residence on Wednesday morning at 8:30. Went to get the truck at about 11am and the entire back was ripped off obviously by the truck driver or someone that works for the company. Company told us that the pictures taken before the truck was towed proved that the back was on but they are waiting for the tow truck to see the cameras on...

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2:47 pm
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I was at your office to pick up my vehicle that was toll on may 23, 2019. I was there in the morning and back around 1245. The lady that attended to me was so rude and nasty. I left there so hurt. The site claim to video and audio record transaction. Please review and correct. It's not a good thing to have your car toll, a bad attendant makes it even...

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6:27 pm
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Parking lot scheme! Got my car towed while trying to celebrate a friends bday brunch. Not even 1 hr has gone by and my car was towed by All County Towing company address 2467 Pembroke Rd Hollywood FL 33020 which 15 min east of Cafe Iguana. They charged me $130.50 to get it out. I was targeted because of my high end car the man who walked up to me knew my...

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All County Towing - Towing

Refer to letter below for complaint, this company, 6 days after being fired and after their signs had been taken down and replaced by the new company towed 2 of our resident's vehicles in violation of statute as per the Pembroke Pines Police Department

April 28, 2017

All County Towing
520 NW 7th Street
Ft. Lauderdale, FL 33311

Re: Illegal towing of our residents’ vehicles

We refer your attention to enclosed copy of a Fax which was sent to you on April 13, 2017 wherein you were advised that we had contracted the services of a new towing company and was thereby terminating your services with our organization. This towing company subsequently removed and replaced all your towing signs on April 13th.

On April 19th we received notice from one of our residents that their vehicle had been stickered with a BLANK parking violation notice, subsequently on April 20th, her vehicle and one from another resident were towed by your company.

We have contacted the Pembroke Pines Police department and filed an incidence report identified as #17-25977. The police advised us that in addition to your being notified, it is illegal for a towing company to remove any vehicle from a private location when their signs are not displayed.

Based on above, we are demanding that you immediately refund all fees charged to our residents as follows:
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX, Pembroke Pines, FL 33024
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX, Pembroke Pines, FL 33024

Failure to do so within 5 business days will trigger our counsel’s legal action against your company on behalf of our affected residents.

Respectfully,

Board of Directors
Westview Condo 7 Association

Cc: XXXXXXXXXXXXXXXX, XXXXXXXXXXXXXXXXXXXX, Broward County Division of Towing, Florida Department of Consumer Affairs

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1 comment
T
Oct 24, 2018 10:02 pm

Well in any contracts they require a 30 day notice to terminate and just because the letters say they're fired doesn't mean the property management company/ property owner followed the contract by the law. If the property management company/ property owner does not provide a 30 day notice ALL County Towing still has the right to go on property and tow vehicles and remove the signs of the other tow company and replace the signs with there's. The property management company/ property owner would be in violation of the contract and could possibly face civil action if the owner of All county towing chooses to seek that route.

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3:47 pm
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All County Towing - Illegal tow

Purchased a new car, which was towed by them, stating there was no decal in the window. When I asked for the photo, they sent, and there you could see the decal sticker right above my epass. After arguing with them for hours to check again, they finally admitted that the car was taken illegally, and returned to me without fees. What a headache company to deal with, and the "Lot Management Services, Inc" group they get scouted phone calls from in Broward is even worse.

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I was parked in a spot visiting my friend in Pine Crest Condos. The spot was reserved for management during M-F 8AM-6PM. I parked at 11 PM and left the apt after 7AM and found out I was towed by All County Towing just before 5AM. My sunglasses were missing and I found a scratch on the drivers side behind the backseat passenger door that was not there...

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7:10 pm
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I intended to go to the Broward County courthouse to pick up a document and saw a huge empty parking lot with a Bail Bonds office on the compound. A few cars were also parked on the lot. I parked for a few seconds and literally walked across the street (next to the parking lot) then decided to turned around to go inside the Bail bonds office to confirm that...

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Driver dragged my car away from the curb to hook up while at was at the ATM in the bank parking lot. Curb sign stated "Bank Parking Only" I watched as they picked up cars from the side, dragging and bouncing them. Absolutely no consideration of other peoples property. There was a downtown St Patrick's day parade and these people were like vultures. The...

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12:42 am
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all county towing in ft lauderdale towed my car. they first aid i parked in an owners spot, when they realized thaT I had an owners decal on the car, they said that my tag was expired, they ripped the decal off of the tag and said that someone must have stole, we are in november my decal expires in december. Why wound someone still a decal that will expire in 10 days.

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1:41 pm
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All County Towing towed my car. The building association suspended the contract with the towing company and specifically told them to avoid our building. I have a notorized letter from the board of directors stating that the tow company had no right to be on the property. All County Towing is out of control. After doing a little search I found hundreds of...

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