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Lexus Of Orlando Complaints & Reviews

Lexus Of Orlando / Sales Scam

Sep 3, 2014

This was BY FAR the WORST experience I've EVER had with ANY business of ANY KIND in all my 49 years! I initially contacted Lexus of Orlando to inquire about a 2013 White Lexus ES350 they had listed on the Internet at $31, 500. Alesha, their Internet liaison, replied and told me, 'Yes, the car is in stock.' She also sent me info on a second similar car listed at $33, 000, so I felt reasonably certain I'd be making my purchase of ONE of these two white Lexus ES350 vehicles when I arrived at the dealership a few days later. My husband and I drove to Orlando from Cocoa Beach...

Lexus Of Orlando / Lack of warranty integity


I purchased a new 2009 Lexus GX470 in November 2009. Within a short period of time I noticed abnormal wear on the driver's seat. A. The drivers seat cushion has a 6-8 area at least wide where the top layer of the leather has worn through to the white under weaving of the leather. B. I brought this to the attention of the General Service Manager at Lexus of Orlando on December 28, 2009 just 7 weeks after the vehicle was purchased new. C. On the above date the odometer showed less than 2400 miles. D. I have owned three other GX 470s that I have personally driven at least 25-30, 000...