CB Cars and Trucks Lexus Complaints #2-21

Lexus review: Poor battery communication

Devenport Craig of US

Sep 11, 2026 5:12 pm UTC

Verified customer

Featured review

After 8 months of owning the new Lexus , my battery just died. No warning, no indication anything was wrong. Contacted Lexus Service center who was willing to pay to have it towed to the nearest dealer 95 miles away. They arranged for AAA to do the towing and the driver showed up in a timely manner. He was more than willing to do the tow, but commented that many newer cars have so many computers in them that they do a trickle drain on the battery. He thought this might be my case, so he jumped it and I ran it for over an hour. He suggests to people to run their cars for about 30 minutes every other day to keep the battery charged. An internet search claims that Lexus recommends running the vehicle for an hour each week-SOMETHING THAT NO ONE EVER TELLS YOU! My whole service call could have been avoided and the 2 hours it took to find the corrected issue was a waste of my time, Seems like Lexus should tell this to their customers.

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Lexus phone numbers

1800 023 009

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57%
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Australia

8800 200 3883

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100%
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Russia

+81 800 500 5577

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100%
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Japan

+44 345 129 5484

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100%
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United Kingdom

+64 800 453 987

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100%
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New Zealand

+49 800 520 2120

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100%
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Germany

+39 800 053 987

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100%
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Italy

+31 800 0315

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100%
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Netherlands

+86 800 810 2772

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100%
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China

+27 800 220 000

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100%
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South Africa

+886 800036036

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Taiwan

+971 80 053 987

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100%
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UAE

+1 (800) 228-8559

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Vehicle Protection Products

+1 (800) 448-1505

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Extended Service, Credit Insurance Program, Guaranteed Auto Protection

+1 (844) 271-2617

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Lexus Pursuits Visa Signature Card

+1 (844) 271-2613

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Lexus Pursuits Visa Card

+1 (844) 271-2709

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Lexus Credit Card

+1 (844) 271-2622

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24-Hour Application Center

+1 (800) 874-7050

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Lexus Financial Services

+1 (800) 255-3987

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Lexus address

P.O. Box 259001, Mail Drop E1-5A, Plano, Texas, 75025, United States

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Oct 28, 2026
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