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Consumer Complaints & Reviews in El Paso, Texas

Family Dollar Stores / sales associate was rude

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DeeM220 on Dec 20, 2017
I have been many times to family dollar and the sales associates are always friendly except for yesterday when I went at night the sales associate was extremely rude. I have a toddler and he knocked some stuff out of the counter that I didn't see until the sales associate came up to me and...

Starbucks / vanilla bean frappe

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Darlene Mayberry on Dec 19, 2017
On 12/17/17 at about 545 am my son and I were scheduled for a flight from El Paso Texas to San Antonio Texas. I went to the Starbucks at the airport #ELPSTA02 I ordered a vanilla bean frappe and a salted caramel hot chocolate. The hot chocolate was lukewarm and my son found a brown hair in...

DR Horton / leaky roof

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efra on Dec 6, 2017
We bought the home in 2011 and within a week of purchase we had a leak from the roof. The local office (Jaime Gonzalez) sent an individual out and he cleaned out some debris left by the stucco folks and said that was all that was needed. Living in the desert we don't get much rain so after...

MetroPCS / unknowledgeable csr

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Juantxz on Dec 4, 2017
I went in to pay my phone bill. There was 2 csr's. One was available to help me. She did but I was kinda in a hurry. I expected a faster more courteous service being that I work for Apple Inc. and I know how these things work and can tell when a CSR is undertrained. She was very giggly not...

Albertsons / cashier

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PatriciaMcC on Dec 3, 2017
My mother in law and I were checking out with the cashier named Dan at the store on George Dieter and Montwood in El Paso Texas. Not only did the cashier give my mother in law attitude but he was very rude. He also turned around to another cashier and made faces and a rude comment about my...

Dollar General / cashier

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Patsy Franco Carrasco on Nov 23, 2017
We need to make a last-minute purchase for Thanksgiving and was in line in front of two white anglo women who were being very nicely greeted by the cashier, when it came to my turn she didn't even asked me if she could help me she rang me up got me out of the way as quick as she could. I...

Ulf Waldvogel / car battery

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Ulfw1111 on Nov 17, 2017
I bought a car battery about 2 years ago at the Sams Club on Mesa Street in El Paso/Texas. It started failing 3 times in the past 30 days and the problem was checked out by a local repair shop. I went to Sams to replace the battery (has 3 years warranty) and was asked for my membership...

Jessica London / customer service

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Lily Painter on Nov 14, 2017
I ordered a robe with monogram. I received pajamas with someone else's initials. Getting absolutely nowhere with getting correct item or a refund. Several phone calls telling situation repeatedly. Several emails trying to resolve this. Long wait times on phone. No sympathy from Jessica...

Home Depot / kitchen installation el paso tx store rojas location

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Mario nunez on Nov 6, 2017
Mario Nunez 915 -256-0173 El Paso Tx Have been trying to get info from kitchen tech Cynthia called left my name and reason as I had already talked to with her previously asking her to contact counter top installer how much longer it was going to take or an estimated time so we could plan also...

Kentucky Fried Chicken [KFC] / customer service

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Blanca Ornelas on Oct 29, 2017
I went into KFC with the intention of buying chicken and the employee told me they were out of chicken! It was only 7 pm they stated they only had popcorn chicken. I find this very ridiculous for an institution that sells chicken to be completely sold out. Yes could at least close early or...
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