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Consumer Complaints & Reviews in Surprise, Arizona

Lennar Graystone / roof rot due to improperly installed roof piercing flashing around air-handler and chimney ducting

Ch
Chester Barton on Jan 17, 2019

Notice over the past 3 years that during heavy rains water would leak around 2nd bathroom exhaust vent! Upon further investigation this month, I discovered ~12x12" rotted black spot on the 1/2" OSB sheathing around East side air handler vent ducting! I removed the cement tiled and...

Chase Bank / JPMorgan Chase Bank / check deposit bank/teller rules

He
herb h on Oct 27, 2018

I tried to deposit an LLC check from an Insurance company, and would authorize a hold on my account for the sum of the check but was denied at 2 different Chase banks. The reason given is it" is against bank policy". The check was made out to an that we own and proof was given as to...

Burger King / nuggets

Ta
TandJnichols on Aug 27, 2018

Pulled in drive thru at 16790 Waddell Rd Surprise, AZ 85388 restaurant. Ordered four 10pc nuggets fresh and large fry at 4:11pm told person in drive thru we didn't mind waiting for the fresh food. Waited about 10 minutes after paying $11. Got our food, check the bag pulled out the frie...

Arizona Public Service Company [APS] / electric bill

Rb
rbruozas on Aug 22, 2018

Account [protected]. My property is has been vacant since April 2018, yet my bills are off the roof. For example my my July bill was 370 and my August bill was 470. How do you explain this type of consumption in a vacant property??. My thermostat is set at 85 degree. Are you reading the...

Orangutan Home Services / air conditioning repair

Ms
M.Stewart on Aug 14, 2018

07/24/18 AC went out 07/25/18 appt scheduled for 12-5. Got a call at around 4pm that tech will not be able to make it until after 5pm. Rescheduled for 07/26/18, this caused an inconvenience due to the fact that I had to leave work early, just for no one to show up. 07/26/18 tech John show...

Own Zone / ownzone wireless headset

Us
user1889289 on Aug 14, 2018

Purchased said item, didn't work with my TV set. Called for return authorization number on 8/3, as of today 8/14 no word or emailed return label. When I call the customer service line, yada, yada, our representatives are busy with other customers, call back.in this case I...

Safeway / donut shop coffee

Ju
JuneLewis on Jul 27, 2018

I just shopped at safeway and have for years, but I don't know if I will shop there again. I checked out and explained that the coffee I was buying had a sticker showing 5.88 and showed it was a Just for You., but it showed up as Maxwell house on the app. The lady at the register went to...

McDonald's / stale cold disgusting food! big mac, filet-o-fish and french fries

De
debeard on Jun 22, 2018

Your store located at 14553 W Grand Ave, Surprise, AZ 85374 just served me though the drive thru a Big Mac that was cold, had gray lettuce and bun that were hard as a rock. I spit out my first bite, afraid that I would get sick. My wife's fillet-o-fish was ice cold as were our fries which...

Levi Strauss & Co. / lady's white levi jeans - returned

Ba
[email protected] on Jun 7, 2018

I returned a pair of lady's white jeans about 2 months ago. I was working with someone from the complaint dept to get my refund on these jeans. I had ordered the jeans using vanilla visa gift card which I "no longer have". I gave levi rep another vanilla gift card number that they could...

Cox Communications / cable and internet

Fo
FogHunter on Apr 3, 2018

I am new to Arizona from Michigan and went online to start service with Cox, I picked all my options I wanted and at the end paid the $20 deposit that they charge after you set all your stuff up and was given a number to call to complete setup. I called to complete the setup and was told I...