The complaint has been investigated and
resolved to the customer's satisfaction
BuyPuppiesDirect.comThey sent me a sick dog!

G Review updated:

I was sent a vomiting and dehydrated dog that had parasites in her stool. Within 24 hours we were in the ER with her spending hundreds and hundreds of dollars. The customer service reps tried to blame me for neglecting her medical needs and refused to help us pay the bill.


  • Ch
    charl7p Sep 04, 2019

    three weeks ago payed for dog get arunaround on getting should have got dog on august 17 now it is august 28 and still no dogi will never tell anybody to buy a pup from them and sorry i did every time i call it is a differnt date he will be shipped thy told me monday it would be august 31 know it will be september 4so dont buy from them

    0 Votes
  • Do
    Dollii Mar 05, 2010

    Why don't you tell us the truth with your story. #1. tell us how the puppy come to you. be it car, plane, ect. #2 and who, send you the baby. Man, I am sorry for this baby coming sick to you.But! What was this puppy treated for.And what did it almost die from? And why didn't you post the paper work from the ER Service. This would show everone, how bad you were done. Now, Why didn't you take them to small claims court .Or report them to the BBB. I WOULD HAVE.

    I hope you still have your pup. And I don't like getting on anyone. Just show your stuff to us.

    -1 Votes
  • Sp
    spiritdogs Aug 03, 2009

    NEVER buy a puppy from a pet store or an Internet puppy mill. Instead, go through a reputable shelter, rescue group, or breeder. Ask your vet, a local trainer, or an official from the breed club in your state, where to shop for a pup. Stay away from "designer dogs" if the breeder does not test the parent dogs for genetic disorders, and if the parents have never been shown. Showing isn't just about "snobbery", it's about having a dog judged on its structural soundness! If you don't follow this advice, you could end up spending lots on vet bills for things like parasites, hip dysplasia, progressive retinal atrophy (causes your dog to go blind), epilepsy and other equally distressing things.

    0 Votes
  • Pu
    puppal Aug 01, 2009

    Sorry for you and your puppy. This kind of story is all too common. Rescues and transports and puppy mills don't care about the health of the animals, just about making money.

    Good luck.

    0 Votes
  • Dl
    dlakers Jul 30, 2009

    why the hell would you buy an animal that you have never seen before?

    0 Votes

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