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Complaints & Reviews

Sep 18, 2020

Canada Vet — Rip off - flea and tick products not arriving

I ordered a very expensive order In August 2020 and was told it would arrive in 7-10 days. It did not. It ha...

Nov 06, 2019

CanadaVet.com — revolution anti-flea medication for cats

They charged me $124.63 CAD, of which $7.91 CAD was for shipping and handling. Now that I got the item, I see...

CanadaVet.comcustom duties

After reviewing their advertising about such great prices, I ordered revolution which they were selling at the same price as my vet (without the vet fees for a visit). Thought it was great until I received the package with an amount due for custom duties.
I was shocked.
After complaining they advised that they mentioned this on their site. Didn't see it.
Very disappointed. Now I know why it took so long to get it. It came from Germany.
Should have read the reviews.

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    CanadaVet.comvaluheart heartworm tablets for large dogs

    An order I made almost 3 months ago never arrived. I've contacted customer service several times for a refund and they said that because the product was not properly delivered and is being sent back to their warehouse and cannot issue a refund until it arrives. I don't see how this is my problem. A month goes by and still no refund, contacted customer service again to get the same runaround. Will probably never receive a refund. DO NOT ORDER FROM THIS WEBSITE.

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      • Lm
        LmMc Sep 18, 2020
        This comment was posted by
        a verified customer
        Verified customer

        Same happened to me. They should have to give tracking numbers.

        0 Votes

      CanadaVet.comtick medication

      Paid $100 for tick medication from what I thought was a canadian vet supply distribution company. After consecutive messages over a two week period i find out that this company in fact ships from Australia and i can expect to wait over 30 days for my product to arrive. It hasn't arrived. I haven't been reimbursed for my loss of hard earned money. Sounds like something the better business bureau would be interested in.

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        Nov 06, 2018

        CanadaVet.com — revolution cat: takes much longer than advertised to receive it and much more expensive than from australia!

        I ordered Revolution from them and it was supposed to take 10 days. It has been 16 days and I haven't...

        CanadaVet.com — flea medication

        I ordered flea meds from my pet believing I was ordering from Canada or possibly US because I was billed in...

        CanadaVet.com — selling meds illegal to import. you won't get it.

        I ordered from canadavet because I thought it was being sent from canada. On their webpage it says they are...

        Vancouver

        CanadaVet.com — liars, unreliable, fake

        I ordered meds over 3 weeks ago and nothing. I called and they said it may be held at the border! BS! Why...

        Toronto

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        CanadaVet.com — de-worming drug

        I recently purchased Drontol from this company and it made my dog puke for a couple days and now she...

        Calgary

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        CanadaVet.com — service

        Purchased Advantage Flea medicine. Payment went through my account immediately. It has now been two weeks and...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        CanadaVet.com — shipping

        I ordered flea and heart worm medication for my dog Feb 2, 2012 after seeing the great prices I referred 2...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        CanadaVet.com Canacreek.com — Product never arrives

        I have ordered from this company since 2008 and every order has takes longer and longer to get to my house. I...

        Canadavet — order never received

        Ordered product on 12/24/10, not received as of 1/21/11. Tried to call to cancel order but held on phone for...

        Lillian

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        CanadaVet.com — liars

        Hi, I recently purchase some worm and flea medication from a company called www.CanadaVet.com . When I...

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