Burlington Coat Factory Direct Corporationreturn denied at the la mesa, ca location

K Aug 08, 2019 Review updated:

On Sunday, August 4th, I visited the La Mesa Burlingtion location at approximately 4:35 pm. The manager named Areceli refused to return a white dress I purchased at a a couple of weeks prior because of a stain (that was on the dress when I purchased it) and stated there was not a notation or a tag attached to the receipt to indicate the issue. I brought the tag and the receipt for her to confirm.

However she returned a green dress at the same time without a tag and in similar condition. When I asked for another manager Areceli snarled at me and stated she was the only manager available and walked away.
I was extremely embarrassed. As a person who works as public servant I felt there could have been a bit more consideration and consistency on Areceli's part.

Please advise.


  • Um is not an answer! Aug 09, 2019

    Why the FVK would you buy anything with a stain on it???

    You bought the dress fine and you put the stain on there.

    1 Votes
  • Re
    Retailgoddess Aug 14, 2019

    Okay there Monica Lewinsky. Take your stained dress back home with you.

    1 Votes

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