Burger Kingmistrust

Dear Sir, Madam,

today I ordered the first time from BK near Siheung-Si, Mokgam-Dong-Ro. As we are new customers, me + my boyfriend were maybe confusing the names of the different burgers while ordering via callcenter. After calling again, because the burgers had no shrimps, bacon and mushroom like in the pictures, an employee came home, opened our burgers, checked the ingredients and explained that it is exactly what we ordered. I can understand that but we had to eat our wrong burgers completely cold because we waited until he came to check them. That is so weird. Why don't you trust your customers? I am so disappointed. Now I don‘t want to order ever again.

Kind regards

Sep 30, 2019

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