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all service and customer respect
I visited a Burger King restaurant to get something to eat and go back to work. I entered the establishment placed order and paid for the meal no problem. The food was slowly prepared with unhappy customers waiting. I went to sit down and eat the food I noticed the bathroom has the fake signs on it that the bathroom is not working below another sign saying...
Read full review of Burger Kingfood was awful.
After sitting at window looking at workers backside as she played on her phone. My fries were cold and mayo literally dropped off my burger. Don't get me wrong I love the stuff but it was drowned in it. There was no how are you have a nice day nothing. Just 9:90. No thank you even no sorry for your weight. Service now days can make or break you. We have...
Read full review of Burger Kingservice and meal
I went to your Victoria street location in Kitchener ordered a whopper combo with cheese and mozzarella sticks. But we're sold out of mozz sticks. When I got my whopper it was cold soggy and the patty was very burnt. All the topping were only on one edge of the burger. When I brought it to their attention they said eel what do you want me to do for you and I just walked away
previous employee
I've been gone from that store, for almost 2 years now, and i've been trying to get form that store i'm not working there anymore, that manager will not release me from her store and i'm getting fed up really bad!!! Because their are messing with my money! And i'm trying to get at the one in batesville they have all my information and the only hold up is senatobia, ms store can somebody please contact me
Read full review of Burger Kingservice and food quality
The GM and cashier had such high energy. They were extremely polite, friendly, and energetic about serving everyone, including me and my two girls. I decided to dine-in, and while eating, they even complimented my daughters with Halloween crowns. I even observed a hostile customer come in complaining how she was short changed with much attitude: this did...
Read full review of Burger Kingfood and service
Where this store is located - I use it on my lunch time. This is located within a gas station with also a subway. Every time I go there, my order is not like I asked for it and it takes forever to get my food. Spend my whole lunch waiting, but choices are limited around here. There is no particular date, it seems to be every time I visit this location. My...
Read full review of Burger Kingplayground
My son was running around in the playground and twisted his ankle. His ankle was twisted due two ditches in the playground play area. The ditches are about 2 inches deep and about a foot long and 5 inches wide. The incident occurred on 9/29/2019 and i spoke to the manager Sharon. My son's ankle was flaming throughout the day. Today, 9/30/2019, his ankle...
Read full review of Burger Kingno service at 9:15pm
We arrived at 9:15pm on a Saturday evening to the travel plaza on 76W PA Turnpike only find out that Burger King appeared to be open but when I an another woman approached we were told that Burger King is on break.. We clearly see 2 employees there.. so I ask how long is the break.. The girl said 30 minutes.. I say.. That's crazy.. I ask for the store...
Read full review of Burger Kingmistrust
Dear Sir, Madam,
today I ordered the first time from BK near Siheung-Si, Mokgam-Dong-Ro. As we are new customers, me + my boyfriend were maybe confusing the names of the different burgers while ordering via callcenter. After calling again, because the burgers had no shrimps, bacon and mushroom like in the pictures, an employee came home, opened our burgers, checked the ingredients and explained that it is exactly what we ordered. I can understand that but we had to eat our wrong burgers completely cold because we waited until he came to check them. That is so weird. Why don't you trust your customers? I am so disappointed. Now I don‘t want to order ever again.
Kind regards
service
We went to this location before church 09/29/19 @ 9:20 am. The guy is the drive-thru did not have a name badge on he has a scruffy appearance and had dark hair. We ordered through the drive-through and we got to the window and asked if we could add two drinks to our order. He was immediately rude and acted like it was a problem to add to our order. He...
Read full review of Burger Kingwhopper cheese
I went to the restaurant (12275) Located in 1419 guadalupe st. Transaction number / order number 47 Date: sunday september 29, 2019 Time: 9:14pm To whom it concern: My experience in this location was really unacceptable due I asked for a number 1 with chesse (whopper with chesse) the burger only. they gave a burger with cheese only, without anything...
I am complaining about chocolate shake served to me
I was given the chocolate milk shake but the picture shown on the menu was completely different what was served to me, cant even have a pinch of chocolate taste in it, feeling like having a vanilla shake
So misleading when told the person she said this is what it is..
Want my refund or ill put the photos on social media
My name is Akash Mahajan contact is +[protected]
employees
Went to burger king today. The drive thru just to order took them 20 min to take my order. They always make you park to get your food. They have you pull around the building and two vehicles sped thru mad because they take so long to take your order. They lost business. Well I park in a parking spot and the lady that brought me my food refused to walk...
Read full review of Burger Kingmoldy twix pie, also no salads
Everytime we go to this Burger King, there is Always something wrong. This time it was that there were no salads available and the worst of it was the Twix pie my son ordered. It was covered in mold. That is totally unacceptable. Why can't this place get its act together?! Usually when we come here, they are always either out of Whopper meat or buns, also...
food and customer service
Paid 22.70 got stale cold food. customer service was horrible both employees had headphones in ears which is a distraction while taking orders in drive thru. I was treated rudely when asked to replace fries for fresh hot ones and missing a cheeseburger. I got home noticed nuggets and mozzarella sticks we're stale and old and hard. Horrible experience.
Read full review of Burger Kingcomplaint
The Survey Code is [protected]-090631 There was not restaurant number on the very limited receipt I received, perhaps by design? I sat in the drive through lane for a couple of minutes with one car in front of me at the speaker. I rolled down my window eventually and noticed there was no conversation taking place so I pulled around and walked...
Read full review of Burger Kingmessy, crappy burgers!! half patties!!
I ordered two (2) Whoppers with NO condiments on them and they even marked it on the order. I don't know what kind of monkeys you have there. My "burgers" had only a half a patty on each of them with all kinds of mayo and ketchup on them! I don't know what happened to you guys but I will NEVER go back!! It was the crappiest I've ever had! NEVER AGAIN!!
Read full review of Burger KingManager needs to be replaced
Every night I stop in after work around 9pm.. and every night there is only 3 people scrambling to keep up with orders and customers..I ask them why there isn't enough people ever to keep up with the orders and the amount of customers.. the district manager "p.j" will not allow enough people to be scheduled to keep up with the amount of customers this store...
Read full review of Burger Kingcustomer service and cleanliness
On 9/28/19 my husband and I visted your 1700 Biscayne location as we entered I noticed there was two people ahead of me in line and the line never moved. There was African American heavy side, short just looking at us and talking to someone behind her for 15min, trash and crumbs all on the floor and tables. We and 2 other customers walked out! There was a...
Read full review of Burger Kingwaiting 18 minutes for my order
On Sept, 27, 2019 I placed a order at store # 16269 springfield ga. The order was a #1 ( Whopper, sm frys, sm coke) time stamped on receipt 1:50, I received my order at 2:08 a lapse time 18 minutes. There were other customers waiting a long period of time as well. Totally unacceptable service, It is a direct reflection of Poor Management . I could have went...
Read full review of Burger King1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".
4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:
- The specific location of the Burger King outlet.
- Date and time of the incident.
- A clear description of what happened.
- Any particular staff members involved.
- The condition of the food or facility, if relevant.
- Any communication you had with Burger King representatives.
- Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
- The outcome of your complaint with the company, if applicable.
- The personal impact of the issue, such as inconvenience, illness, financial loss, etc.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.
Overview of Burger King complaint handling
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Burger King contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 21 21 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 2 2 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number33%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click up if you have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click up if you have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click up if you have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click up if you have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click up if you have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click up if you have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click up if you have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Support
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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