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Burger King Customer Service Phone, Email, Contacts

Burger King
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1.2 4601 Reviews
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Burger King complaints 4584

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B
10:33 am EDT

Burger King food and service

me and my family I a burger king family up to last night we went the food was horeandous and when we complained no one in management would even acknowledge our issue until something is resolved me and my family will not be spending our hard earned money if you as a company wont, stand behind your product you tell me what you can do to make it right we had a huge order it was like, 48, dollars worth

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Update by Brad Crummie
Jul 17, 2019 10:36 am EDT

please try to make this right or we will no longer be customers of burger king

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8:56 am EDT
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Just purchased this sandwich from the Burger King in Cramerton right in front of food lion. I took a bite of the sandwich and it has mold in it. Called to the store to inform them and was told they make the sandwiches everyday as if it can't be true. Going to take it back up there but something must be done. I have photos and a receipt. I need to have this problem resolved. Someone or myself could end up very sick.

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2:31 pm EDT
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Burger King tea (unsweetened) & taco

Your tea is totally tasteless and your NEW Taco is poorly done. The shell is nasty, the taco is too spicey (should be more bland with option to spice with flavor packet). The burger in the $4 Meal Deal was disappointing as well. I will go to Rally's from now on for the 4 for $3 Meal Dea. Tired of being disappointed every time I go to Burger King.

Margaret Moran BSN RN
23300 Kelly Rd. #2
Eastpointe, MI 48021

margaret.[protected]@faurecia.com

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G
1:46 pm EDT

Burger King tacos

Purchased taco just to try it and it was not good. It was not fresh like it is in the advertising. The taco I was sold was pressed together and had dry hard edge. The taco meat was not ground beef but taste and looked liked pressed meat from a tube.

Big disappointment.

Let Taco Bell sell tacos. Burger King should stick to burgers and chicken sandwiches.

Why is the frozen coke machine not working every time I go to a Burger King?

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R
3:16 am EDT

Burger King ran out of tacos

I love Burger King and have always been satisfied with the service and food. I just wanted to let you know that I was so looking forward to the new tacos after my shift and I pulled into the long drive thru line and ordered into the speaker. The worker told me they had sold out of tacos and had no more. I was so sad. I couldn't back out of the drive thru because there were cars behind me so I had to wait til the front cars passed through. Nobody's fault, but I just wanted to let you know that I was super bummed.

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7:17 pm EDT
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I order whopper combo and a veggie burger at the drive thur sit 15 minutes I live 20 minutes from there I drove in 5 o'clock traffic got home tea old, whopper not good but fries burned and veggie burger cooked so hard you couldn't chew it, this is my first time getting really bad service I didn't go back there because it far and the drive Thur young lady...

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C
6:11 pm EDT
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On july 15, about 5pm, me and my husband came through drive through, and ordered two $5 whopper meals, and one taco, one whopper with no lettuce, or tomato, and one heavy mayo, no pickle, or ketchup, we waited patiently in line, just to get home, and whopper is made wrong, and no taco, from the time, we waited, i just knew it was right, and i was very...

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P
3:52 pm EDT

Burger King using grub hub delivery service and it's connection to burger king

I placed an order thru grub hub delivery for items from burger king the delivery charge was so out of line contacted them to cancel the order but was unable to because they couldn't contact restaurant to do so no one answered call I was told grub hub refuses to do anything about this so I'm reaching out to burger king because I associate them with you and fill you need to become aware of the way they treat customers

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2:45 pm EDT
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Today for lunch I ordered an iced mocha coffee and it was undrinkable. It tasted like it had a whole bottle of hershey's syrup in it and maybe a tablespoon of coffee. Also, I thought I'd surprise a co-worker with one of their tacos because he's a big taco lover, the picture looks so good, a light fresh taco shell, full of fresh veggies and meat lining the...

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M
11:03 am EDT

Burger King customer service

Long long wait. Both male "manager"? And female who waited on my acted as if I was inconveniencing them. One word answers. I had to say hello 3 times at the drive thru. No thank yous or greetings. Told to move up and wait. Wait a very long time. Then man came out and basically threw the bag at my window. I dk how this place stays in business with people who obviously hate being there and waiting on customers.

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12:02 am EDT

Burger King fries, cheese sticks

I ordered 2 original chicken sandwiches, 2 order of fries, which I didn't receive, 1 order of cheese sticks, that the cheese was over cooked and was the same texture as the outside, and 2 orders of chicken nuggets and my total was $19.18 I asked before I left of all the contents in this small bag and was insured it was All in there! I didn't verify it until I got home. There was No Fries 🍟! I called and told them this and they hung up on me! Great customer service! I won't be going back! I should have just went to McDonalds! Better service and they correct any issues! Unlike this place!

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8:25 pm EDT
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I don't know what amount of time to serve a car at the drive thru Burger King allows but on July 13, 2019 I placed my order at 11:40 AM. There were only 3 cars in front of me. It took 17 minutes to serve the 3 vehicles in line before me. That is 5 minutes and 40 second average per car. To me that is poor service and actually no employee even apologized for being so slow.

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C
8:11 pm EDT
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My daughter went to this store today (7/14/2019) for lunch with her two girls and my brother. The woman at the register took my brother's order. He was told to swipe his card but the order wasn't fully processed and it didn't go through. The woman then began cursing, saying " what the hell" "what the [censored]?" In front of my 6 and 3 year old granddaughters. So...

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C
5:42 pm EDT

Burger King whopper

There are three locations in Dothan, Al. I have tried all three since I moved to Dothan, 5 years ago. I love the Whopper. At all three of the Dothan locations, I can't get a hot Whopper! Burger and fries range from lukewarm to cold. I have complained with no result. I moved here from Bradenton, Fl, where I never had this problem. I have stopped going to Burger King over this. What can be done?

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L
4:27 pm EDT

Burger King taco

These have to be the worst tacos ever produced. These are like prefabricated taco shells filled with a mystery meat that is microwaved and thus causing this so called meat filling to actually "fuse" to the shell. The edges of the taco are so hard that it's almost not edible. The cheese is almost non existent and the lettuce is also microwaved an wilted to bond with the meat. There is barely any meat filling and what there is looks like dried cat [censored]. I hope that burger king ends this taco promotion immediately as the pictures they post on their commercials and the large photos taped to their windows are blatant false advertising. Do the right thing and stop selling these inedible disasters!

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D
3:37 pm EDT

Burger King new taco

We ordered 4 of the new tacos today & I must say they were the nastiest tasting tacos I've ever had. The shell was hard & whatever was inside it had a terrible taste. Wasn't sure what was in it. Mashed up meat of some sort. Looked nothing like advertised. Also, before we even tried them, I asked one of the workers if I could have some taco sauce & she hollered out to anybody listening I guess if they had any. Someone in the back yelled back "No. I guess they ran out over the weekend". Then one girl said a little rudely to the girl asking that there was some already on the tacos. I said "Oh. It's already on there?" She said yes & looked very aggravated & they both rolled their eyes. I couldn't even finish one of them & threw the other one (of my 2) away. Just felt like y'all would want to know about both of these issues. Customer service very lacking & products. Thank you.

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C
2:44 pm EDT
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I order 6 $1 sausage biscuits did not get that they gave me 6 sausage egg and cheese biscuits that's not what I ordered I ordered the 2 for 4 mix and match bacon egg and cheese French toast sandwich and bacon egg and cheese biscuit did not get that ended up getting two bacon egg and cheese French toast sandwiches also ordered an extra sausage egg and cheese...

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M
2:28 pm EDT
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Burger King tacos

The 5 tacos I bought had no beef on them, they all had refried beans. The shell was the best part of the tacos. Are they supposed to have beef on them? I most likely will not suggest anyone try them. If they're suppose to have ground beef . I feel cheated your commercials actually show ground beef on the tacos. I would like a response to my complaint.

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Leonardo245
, US
Jul 19, 2019 3:50 pm EDT

What do you expect from a premade taco that comes frozen and needs to be fried? What do you expect of a $1 taco? Burgerking is a burger place not Taco Bell you should have known better🤷

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S
2:01 pm EDT

Burger King manager and workers

I visited this store and the manager yelled at the employees degradingly the entire time we ate in. The employees appeared to not be doing their jobs as we waited a very long time for our food and had to tell them the order over again. I don't believe the manager should have yelled at them constantly in front of customers. One time is bad enough, but the entire time. We were here on sunday july 14, 2019 from approximately 1:30 to 2:00 p. I hope this will be addressed.
Sharon
[protected]@comcast.net

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3:09 am EDT
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I went to this branch. It's listed on Google search as "closed at midnight". When I got there, the big neon sign said: "Drive Through Open". But when I drove closer, there were two cones sitting in front of the drive-through entrance. There were no signs about them being closed. So I went to the drive-through window on foot, I did see a guy and he said it...

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".

4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:

  • The specific location of the Burger King outlet.
  • Date and time of the incident.
  • A clear description of what happened.
  • Any particular staff members involved.
  • The condition of the food or facility, if relevant.
  • Any communication you had with Burger King representatives.
  • Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
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6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.

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1.8
53 reviews
Overview of Burger King complaint handling

4601 Burger King reviews first appeared on Complaints Board on Aug 21, 2006. The latest review Your Kiosk ordering and receipts was posted on Apr 12, 2024. The latest complaint 1+ month ,still no refund.the KING is DEBO was resolved on Jun 14, 2023. Burger King has an average consumer rating of 1 stars from 4601 reviews. Burger King has resolved 230 complaints.

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  1. Burger King contacts

  2. Burger King phone numbers
    +1 (866) 394-2493
    +1 (866) 394-2493
    Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 3 3 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 18 18 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number
    United States
    +1 (844) 576-0546
    +1 (844) 576-0546
    Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 2 2 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 2 2 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number
    Canada
    More phone numbers
  3. Burger King emails
  4. Burger King headquarters
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
Burger King Category
Burger King is related to the Fast Food Chains category.

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