BudsGunShop.com review: Buds poor customer service

I'm a 100% disabled vet from the Nam Era & require a service dog to help monitor my blood pressure & PTSD. I wanted to zero in a scope on a new AR308 build & my wife wanted some range time. I renewed my annual range membership & as I have done for over a year now put my service dog in with the range personnel behind the counter. As usual it takes a moment for my service dog to settle down after I leave for the range. Today an employee I've never run into before rudely told me to remove my dog. I dragged all my gear back to the truck. Although unhappy about what transpired I intended to go inside and sit until my wife completed her range session. I became really annoyed when the employee that asked me to remove my dog from behind the counter never returned to the counter. Gary was also behind the counter when the confrontation occurred, he saw me sitting waiting for my wife, came over and basically apologized. The whole time there the employee that asked me to remove my dog never returned to the range counter. At that point I was totally irritated that no one tried to discuss a solution to how I could use the range. I decided to get a refund for the annual range fee curious to see how it was received. Gary, a great guy, went to get help with the refund and I'm guessing a Supervisor and the employee that started the whole problem showed up. The Supervisor just explained to me that they can't be responsible for my service dog. I told him I never asked anyone to be responsible for my dog. When I explained I have done nothing different from every other time I came to use the range, he just voided my annual range fee. The employee that started the whole issue basically told me there are no other ranges around and good riddance we don't need your business. I'm glad Buds is doing so well they can chase customers away. I will let my friends and as a certified SIG Armour I'll let my customers know about my experience. Good luck treating customers like dirt.