United States - 40505
An order was made online for a gun for christmas but the gun was not instock, and would not be received by the holiday so the order was cancelled. Buds Gun shop stated that nothing had been charged to the credit card. In the meantime, I get my statement that infact the full amount was charged to my card but no product was shipped or received. When contacting their store, they assured me the charge did not go through but in fact it did. I finally had to file the complaint with my credit card company, which takes 6-8 weeks to resolve. Now i have about a $500 charge on my card for something that i did not receive because they could not be honest and just refund the charge.
Within a few hours of an online purchase and before they processed the transaction, I requested a...
I asked Buds Gun Shop to sell me a gun legal for California, so that I could give it as a gift to a California resident. I used their online "request for product info" feature to ask about a specific model of a gun and if it was legal in CA. It was a "Warrior" model gun. They replied "Yes, the Warrior II is legal in CA". A bit confused, I searched their website for a "Warrior II" and found no such thing. Note that I was asking about a SPECIFIC MODEL, included the model number in the email, using a feature on their website, and they replied with a "Yes". Since they had given me an affirmative answer, I ordered the gun. I got the gun engraved and shipped it to my friend, but he was unable to take ownership because the model Buds Gun Shop sold me is illegal in CA.
I was very explicit in my needs and requirements and they ended up selling me something I can't use and now can't return. I wasted $1300 on a gun, $100 on engraving, and over $200 shipping the gun back and forth. Buds Gun Shop's reply to my complaint was to offer to sell me a Warrior II at cost. How generous - after screwing up my order and refusing to accept a return, they offer to sell me ANOTHER gun. I guess they think I am made of money. They of course deny misleading me in any way.
I would not recommend using them, especially if you have special requirements as I did. They obviously do not pay close attention to their customer's requests and, when they do make a mistake, they do not own up to it or accept responsibility. Be wary.
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