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CB Computer Hardware Brother Industries Complaints #2-21
Brother Industries

Brother Industries review: MFC-J5855

D
Author of the review
10:53 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Brother replaced this model which I'd purchased in Nov. 2025, and the replacement is impossible to set up. Constant error messages, no chat, phone has one-hour wait on hold for Customer Service. I cannot get rid of the error message on the printer no matter what I try! No help for me, anywhere.
I'm ready to demand a full refund of my money and throw this thing away. No one should ever have to endure the hours I have, only to fail to get a simple printer to work. I'M FINISHED.

Claimed loss: Printer and hours of time, horrible frustration and now, hatred for Brother and all of their products.

Desired outcome: REFUND! I'm going to buy another printer made by ANY other company.

Confidential Information Hidden: This section contains confidential information visible to verified Brother Industries representatives only. If you are affiliated with Brother Industries, please claim your business to access these details.

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Brother Industries - Poor product, poor customer service 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Brother Industries - mfc-l2710dw
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  1. Brother Industries Contacts

  2. Brother Industries phone numbers
    1890 866 611
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    Ireland
    8800 700 0809
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    Russia
    +1 (800) 209-8904
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    India
    +1 (800) 759-6000
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    Mexico
    +81 367 386 043
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    Japan
    +1 (877) 276-8437
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    USA & Canada
    +44 333 777 4444
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    United Kingdom
    +353 12 411 900
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    Ireland
    +61 298 874 344
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    Australia
    +64 800 329 111
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    New Zealand
    +43 161 013 4360
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    Austria
    +32 23 644 500
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    Belgium
    +358 987 592 288
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    Finland
    +33 149 906 109
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    France
    +49 610 1805
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    Germany
    +39 289 731 345
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    Italy
    +31 205 451 230
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    Netherlands
    +47 22 577 590
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    Norway
    +48 224 416 300
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    Poland
    +351 808 222 000
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    Portugal
    +34 911 796 053
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    Spain
    +46 771 281 030
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    Sweden
    +41 900 900 484
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    Switzerland
    +86 213 133 2101
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    China
    +852 31 870 500
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    Hong Kong
    +60 378 849 999
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    Malaysia
    +65 65 380 311
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    Singapore
    +27 123 455 332
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    South Africa
    +82 15 773 340
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    South Korea
    +886 227 903 019
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    Taiwan
    +66 26 657 777
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    Thailand
    +84 19 006 062
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    Vietnam
    +54 810 222 7684
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    Argentina
    +55 112 256 9110
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    Brazil
    +56 800 541 000
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    Chile
    More phone numbers
  3. Brother Industries emails
  4. Brother Industries address
    15-1 Naeshiro-cho, Mizuho-ku, Nagoya, Tennessee, 467-8561, Japan
  5. Brother Industries social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 21, 2026
  7. View all Brother Industries contacts
Brother Industries Category
Brother Industries is ranked 19 among 202 companies in the Computer Hardware category
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