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CB Security Products and Services Brink's Global Services
Brink's Global Services

Brink's Global Services review: Billing

S
Author of the review
7:24 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I’ve been with Brinks since 2024. Fast forward to March 2026, when I needed a new panel. During that call, I was asked if I wanted to extend my contract for another two years. I specifically asked if my monthly bill would stay the same at $43.00. I asked more than once, and each time I was assured that it would not change.

However, when I received my bill, it had jumped to $125.00. When I called to question it, I was told the increase was due to late fees that had accumulated since 2024. Apparently, there were months where I was short by as little as $0.40 or $1.00, and each time they charged a $5.00 late fee. You honestly can’t make this up.

Today, I paid $176.00, which included May’s payment and additional late fees. The irony is, the payment was late because I was trying to get them to correct an issue on their end. It feels like their representatives are trained to talk in circles instead of resolving the problem.

My monthly bill is now $48.83, even though I was clearly told it wouldn’t increase. Going forward, I plan to record all conversations with them. And if a class action lawsuit ever comes up, I’ll definitely be ready.

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View all Brink's Global Services reviews and complaints

  1. Brink's Global Services Contacts

  2. Brink's Global Services phone numbers
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    Mexico
    More phone numbers
  3. Brink's Global Services emails
  4. Brink's Global Services address
    Unit 3, Radius Park Faggs Road, Feltham, Texas, TW140NG, United Kingdom
  5. Brink's Global Services social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 05, 2026
  7. View all Brink's Global Services contacts
Brink's Global Services Category
Brink's Global Services is ranked 3 among 25 companies in the Security Products and Services category
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