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Brinks US
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www.us.brinksinc.com
www.us.brinksinc.com

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Brinks US reviews 8

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Brinks US brinks us is a company that does armored vehicle stuff

brinks us is a company that does armored vehicle stuff. they have a problem tho cuz their truck keeps parking in a handicapped spot. it happened twice already on *** block of *** ave in pittsburgh. they dont seem to care about people who need that spot.

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Brinks US Brinks US ain't no good

Brinks US ain't no good. They messed up our $12,000 deposit and it took us two whole weeks to figure out it was just chillin' in their office. They changed our bank info without tellin' us, even though we been with them for years. They didn't even bother to let us know our deposit was just sittin' there. And now, six months after we said bye-bye to them, they still sendin' us bills for services we never got. We sent letters, made phone calls, and even sent emails, but they don't care. Last time we called, they said our account was terminated but we gotta call sales to terminate it in their system. What the heck?

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Brinks US complaints 6

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I had a reliable ADT system for many years and last March a Brinks rep showed up at my door offering a better deal, which, of course, turned not to be true. I only armed the system twice that first 30 days or so and both times got false alarms. Law Enforcement even showed up both times. Both times I called tech support and both times they had no idea what...

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Brinks US I had to get some extra tracking info from Brinks US to sort out my insurance claim

I had to get some extra tracking info from Brinks US to sort out my insurance claim. They sent me a PDF with all the deets I needed. It was a bit of a hassle, but at least they got it sorted in the end.

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Brinks US I got some beef with Brinks US

I got some beef with Brinks US. They picked up four deposits from me over two months ago and still haven't deposited them into my account. I've been bugging them like crazy, but they keep sending me proof of deliveries to the wrong place. The deposits were supposed to go to Loomis, but they ended up at DCVS. What a mess. I even gave them copies of the pickup log, but they still can't get it right. I've spent way too much time on this and still haven't gotten my money. It's been over 60 days now. Not cool, Brinks.

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Is Brinks US legit?

Our verdict: Complaints Board's thorough examination reveals Brinks US as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Brinks US stands out for its commitment to quality and security. Clients considering Brinks US should delve into its customer service record to gauge compatibility with their expectations.

Brinks US earns 91% level of Trustworthiness

Perfect Trust Endorsement: Brinks US achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

The age of Brinks US's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Us.brinksinc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Us.brinksinc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • While Brinks US has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • The presence of an iframe in us.brinksinc.com, iframes can be used to embed malicious content, such as phishing pages or ads that contain malware, so it's important to be cautious when interacting with websites that use iframes.
  • Us.brinksinc.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The us.brinksinc.com may offer a niche product or service that is only of interest to a smaller audience.
  • Brinks US protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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Brinks US I signed up with BRINKS for a 5 year deal to have a *** on site and pick up money every week around 5/20

I signed up with BRINKS for a 5 year deal to have a *** on site and pick up money every week around 5/20. Then on ~7/17, our place got robbed and the vault was damaged and needed replacing, which Brinks did. But on 6/2, we got robbed again and this time they took the Brinks Vault. Brinks gave us the money we lost but never replaced the vault. In September, Brinks called me and asked if I wanted a used vault and finish the contract or a new vault and start a new 5 year contract. I said I'd take the used vault. But they never gave me a new vault and still send me a bill every month, which now adds up to over $12,000. I told them the whole story and that I'd settle for ~$877 for the time I had a Brinks vault, but they haven't replied to my emails. I recently contacted them again and they gave me a Case# XXXXXXXX but haven't gotten back to me to fix it.

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Brinks US LLP had a deal with Brink's to come and get our deposits every week

LLP had a deal with Brink's to come and get our deposits every week. But in 2021, Brink's kept on not showing up on the days they were supposed to. Two of those days were Aug 5th and 12th. We told Brinks that their customer service was bad, and they gave us Kevin *** Account Executive to help us out. We worked with Kevin for 3 months, but we still couldn't fix the problems. So we ended our deal with them. I'm writing this review because of the $50 research fee they charge you when you talk to their customer service team online or on the phone. They charge you even if they're the ones who messed up. I've asked them to take this fee off our account many times, but they won't do it. It's not fair to charge me for calling about their truck not coming to pick up our deposits. Our customer number is #XXXXXXXXXXX and invoice #XXXXXXX. This company has the worst customer service process I've ever seen.

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Brinks US On Jan 5, 2021, Brinks US took $23760 from our bank account

On Jan 5, 2021, Brinks US took $23760 from our bank account. They said it was cuz our safe cartridge was empty (only they got the key). We signed a lease with Dunbar in 2015 for this safe to help us with theft. We had some issues with Dunbar but nothing like what happened with Brinks. On Jan 5, 2021 we found out Brinks took $23760 from us in the form of a deposit correction and all I could do is put in a case online in the portal and wait several weeks for them to figure out what happened. There are no people to talk to. Even my former rep, Sean Deome, who wanted me to sign a new contract with Brinks, won't call me back and his email gets rejected. I gotta report this to ComplaintsBoard.com and to call KXAN. This is a lot of money, and I got no explanation for why it was taken. We ain't using the safe now, and will NEVER use it again. They should come and pick it up and stop charging us for it. We checking all our cameras to prove there was money in the case each time the Brinks employee came to pick it up. I think I gotta sue to get anything done. I don't know how they stay in business treating people this way. I would give more details, but that's the problem. There are none other than $23760 was taken from my account. Their portal is terrible and shows almost nothing of use. This has been a frustration for us trying to track down deposits from employees into the safe.

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About Brinks US

Brinks US is a leading provider of secure logistics and security solutions in the United States. With a history dating back to 1859, Brinks has established itself as a trusted name in the industry, offering a wide range of services to businesses and individuals alike.

One of the key strengths of Brinks US is its comprehensive approach to security. The company offers a range of services designed to protect assets, including cash, precious metals, and other valuables. These services include armored transportation, cash processing, ATM replenishment, and vaulting solutions.

In addition to its security services, Brinks US also offers a range of technology solutions designed to enhance security and streamline operations. These solutions include GPS tracking, electronic security systems, and advanced analytics tools that help businesses identify potential security risks and take proactive measures to mitigate them.

Another key strength of Brinks US is its commitment to customer service. The company has a team of highly trained professionals who are dedicated to providing exceptional service to clients. Whether it's answering questions, resolving issues, or providing guidance on security best practices, Brinks US is committed to ensuring that its clients have the support they need to succeed.

Overall, Brinks US is a trusted and reliable partner for businesses and individuals looking to protect their assets and enhance their security. With a comprehensive range of services, advanced technology solutions, and a commitment to customer service, Brinks US is well-positioned to meet the evolving needs of its clients in today's rapidly changing security landscape.

Brinks US Customer Reviews Overview

Brinks US is a highly reputable security and logistics company that has been in operation for over 160 years. The company has received numerous positive reviews from satisfied customers who have praised its excellent services and commitment to customer satisfaction.

One of the most notable positive points about Brinks US is its exceptional customer service. Customers have reported that the company's representatives are friendly, knowledgeable, and always willing to go the extra mile to ensure that their needs are met.

Another positive point is the company's advanced security technology, which has been praised for its effectiveness in protecting customers' assets. Brinks US uses state-of-the-art security systems and equipment to ensure that its clients' valuables are always safe and secure.

Customers have also commended Brinks US for its reliable and efficient logistics services. The company has a vast network of transportation and logistics professionals who work tirelessly to ensure that shipments are delivered on time and in perfect condition.

Overall, Brinks US is a highly reputable and reliable security and logistics company that has received overwhelmingly positive reviews from satisfied customers. Its commitment to customer satisfaction, advanced security technology, and efficient logistics services make it an excellent choice for anyone in need of top-notch security and logistics solutions.

Overview of Brinks US complaint handling

Brinks US reviews first appeared on Complaints Board on Jun 12, 2023. The latest review Poor service and poor equipment and poor communications about their program contract was posted on Aug 29, 2023. Brinks US has an average consumer rating of 1 stars from 8 reviews. Brinks US has resolved 0 complaints.
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  1. Brinks US contacts

  2. Brinks US phone numbers
    +1 (800) 527-4657
    +1 (800) 527-4657
    Click up if you have successfully reached Brinks US by calling +1 (800) 527-4657 phone number 0 0 users reported that they have successfully reached Brinks US by calling +1 (800) 527-4657 phone number Click up if you have UNsuccessfully reached Brinks US by calling +1 (800) 527-4657 phone number 0 0 users reported that they have UNsuccessfully reached Brinks US by calling +1 (800) 527-4657 phone number
  3. Brinks US address
    555 Dividend Dr, Coppell, Texas, 75019-4962, United States
  4. Brinks US social media
Brinks US Category
Brinks US is related to the Security Products and Services category.

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