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1.3 1 Review 192 Complaints
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Brazzers complaints 192

ComplaintsBoard
C
3:54 pm EST

Brazzers Unethical behavior

Recently I am seeing an increase in scenes that are too extreme.
Actresses look like they are being beaten.
I will not name anybody in fear they might get fired because I said this.
At the start of the scenes they are looking fine, but later you can notice bruising on their knees and elbows, tears on their faces with ruined makeup, suffocating from a gag reflex and a lot of red marks on their bodies. People are starting to notice this and are finding this behavior repulsive and a huge turn-off.
Because if you do something to a woman that she is not comfortable with, without her consent, you know exactly what people think it is.
I understand you are trying to run a business but at least let's treat women like human beings and respect their boundaries.
Thank you for your attention.

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M
7:03 am EST

Brazzers Trying to get a membership

yesterday was surfing on the site trying convince if i take a membership or not then i decide to take the 3days trial just for but i realise that with normal acces the contain is really limited so i decide to upgrade for premium but it doesnt work so i go on the chat for support and for having a chance to be prenium it takes like 1h and half 5 tech and in the i never recall the for confirmation because first one had make mistake my bank block transaction on my card so i have call and like another hour for that and in the end seriously that me all reason i want a membership so now i really hope all the things that have been charge will be cancel dans refund i found this very deceptivw because that was my first time trying full membership and in the end i just go enjoy it

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R
12:42 am EST

Brazzers Old repetitive categories videos

There is no doubt that brazzers has created sensation in this world. But I want some different to see in brazzers. Pornstars with small tits milf with small tits dry formal bangs are past days. Oil slippery big boobs booty is in the latest demand. Sinfulxxx massageroom.com nurumassage.com all create cock dripping wet oil slippery videos but here's also the same mistake they make is the women milf or a stepmom with small tits don't look voluptuous. I don't know why most pornstars with small tits have no concern about there breast size or butt. They earn million dollars by one bang videos. But lack to meet 80% requirements I don't know why they can't manage some dollars to maintain there physique? I am the big fan of brazzers everyday I check brazzers latest release videos and upcoming too with expecting some new story for amazing experience but 90% videos of brazzers are not as expectations. Lesbian is good but not most demanded. Milf with small tits looks disgusting stepsister looks like a baby girl. Dry sex is not as interesting as oil slippery or wet soapy shower sex with busty milf like nicolette shea ava adams lisa ann victoria june alexis fawx brandi love kendra lust and others etc with superb physique and size. But brazzers only bring most girls with small tits and normal physiques. Which decrease its rating. And the stories are also on this december 2017 was not too good. So I want to tell brazzers that if they can't have interesting stories then they must give us chance like nurumassage.com to send ours fantasy to be performed on there videos to see your fantasy in virtual reality. Please prefer big boobies and butts pornstars like moriah mills nicolette shea ava adams. And those who have not please request them to grow.

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Z
1:21 pm EST

Brazzers Being charged for a full account

I signed up for your $1 for 2 days thing and I've been charged over $60 for it. DEACTIVATE MY ACCOUNT PLEASE. I didn't want to upgrade it anyways, i was charged today of a purchase of $34.99 that i didn't buy. PLEASE DEACTIVATE MY ACCOUNT, that's the second time I've been charged for something i didn't buy on your website! Don't charge me again please!

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J
12:39 am EST

Brazzers Unwanted subscription

Hi, my name is Jessica Koenig and someone used my account to get a trial with you guys. I dont know who did it, but it wasnt me. My bank froze my card when a 30 something dollar fee was trying to be pulled out. I dont know who had access to my card so I dont know what the account username is to log in and even cancel it. I didnt want to have the bank unfreeze my card until I contacted you guys, as I didnt want 30 something to be pulled from my account. I guess I need you guys to cancel the subscribtion so I dont get charged further.

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E
elozgred1232
, PL
Dec 26, 2017 10:07 am EST
Verified customer This comment was posted by a verified customer. Learn more

unwanted subscription

hello, my name is Marcela Stoś, I live in Poland. there was a problem. My brother bought a subscription from you, from what I read from the account. Please i really dont wanna this account and subscription. ( Brazzers )

Member ID: [protected]
Site: www.brazzersvod.com
Log In: http://tour.brazzersvod.com/login
Username: user1514302141723
Password: 20679a10c4a9
Transaction ID: [protected]

E-mail adress : loziqqqqq@wp.pl

ComplaintsBoard
B
2:38 am EST

Brazzers Subscription

I sent a message asking to cancel the subscription but they tryed to charge not only once but twice on to my credit card. The first time 31.13€ and the second 39.99€. I wanted to try the product and it was quite poor, so I'm not interested in it anymore, cancel it NOW please, al cancel the charge attempts. I already sent a complaint in PayPal.

I have attached a picture, from those payments I only accepted the first one.

Thank you.

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Update by basson_aitor
Nov 27, 2017 3:34 am EST

I want to cancel my subscription to the website. I just wanted the trial and I don't like the site, so I don't want the authomatic month subscription. Cancel it ASAP please.

I was charged a total of 72, 27€ in total, even though I asked to cancel it. I haven't used it. It's impossible to cancel it from the website. No response... I had to report it in PayPal and ask my bank to not accept it. Please cancel it now

Thanks

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E
2:12 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Brazzers Unauthorised billing

My name is Edward Duddigan and I signed up for the trial membership. I decided before the period was over that I didn't want to fully join, therefore I cancelled the membership. However I have still been billed the £31.85. The terms stated I could cancel before the 7 days were up and not be charged from there after. Please look in to this, and I would like a full refund since the service has not been used after the 7 day trial.
Thanks.

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D
12:27 pm EST

Brazzers Unauthorized credit card charges

16-nov-2017

I made an account once with you guys. It was the $1 for 2 day access I believe. I used the site for a bite after that, but just the other day (16-nov-2017) I was on "Pornhub" and accidentally pressed the link to "Brazzers" I went right back to "Pornhub" didn't watch/use anything on your site. I noticed today while I was doing my banking that I was charged by you guys. I would like a full refund of ($52.41).

This is unacceptable.

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W
12:29 am EST

Brazzers msu collaboration

To whom this may concern. Greetings my name is Warren Curtis Stanfield III I am currently the senior vice president of Gamma Alpha Psi of Michigan State University. The reason I'm reaching out to your offices is to possibly do a collaboration event at our fraternity house which is also a mansion, and i feel as if we could we could increase each other revenue.

[protected]

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B
2:40 am EST

Brazzers Subscription extention

I had a talk with the customer service and asked them to cancel my membership before it automatically turns into a yearly one from a trail version . And they did it immediately . I got an assurance email that they have successfully deactivated my account and I wouldn't be charged further.
Just now I saw two successful transactions. Not even one but two ! Of ₹2, 347 each.
When I contacted probiller executive that day they said no money has reached their end.
Day after, I hada talk via the customer care landline
And they assured me that I will get the refund.
I asked what's the amount of refund.
They said 1$ + 1$ which makes only around ₹120 !
That's d not feasible.

Username - Boombax31.

Please resolve.

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M
8:07 am EST

Brazzers Kerian lee or whatever his name is

Please stop using him in your videos, every time I get a turn off because I can't watch my favorite pornstars when a new vid is coming up only because this guy is in it. Seriously guys there are a lot of complaints about him, you should start listening to customers and considering again keiran's contract, there are plenty other jobs, but he is not for porn.

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Z
3:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Brazzers Cameraman

I'm really frustrating by you ssite.

Ther are not enought stockinhs scenes.

And the camera work focuses all the time on close ups.

I'm ok fot somr closeups but I like to see th efull bodies too especially when the women wear stockings.

Could you make efforts in that way? Thank you!

I just paid for on eyear and i xould like to see things that please me.

Christian

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Y
10:24 am EDT

Brazzers Pornography

I submitted for a try out for the service, knowing that if I did not want to continue after, I just had to cancel my subscription not wise I would get charged. One thing though is that they did not explain to me how to cancel properly and I simply unsubscribed from the unsubscribe button from an email that was sent to me. No I have been charging nothing 6 freaking dollars for service that I haven't been using and found out that I was charged every month for over $40 for something that I was NOT USING! I cannot express how frustrated I am right now!

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C
5:48 pm EDT

Brazzers Lies

I would like to request a race free unbiased company that not only targets the white population but the rest of the world. I've come to terms with that there's only white men [censor]ing all these different races on pornhub.com but no other colored men but black occasionally. Because of this selection, other races arent being seen as sexual and it results in a disparity among races as not being a sexual being. I know this because mom and dad doesn't tell their kids "hey, everybody has sex!" no. With the technological era, kids use pornhub to learn about sex and what they see is white [censor]s [censor]ing every-race-pussy and seldom black enormous dongs doing the same. I want to vouch for my own "race" of india and would like to do part time videos to help this crappy stereotype. I go to school and would like to finish my degree. However, I cum really fast but that wont be an issue cause you know, girls are hot and my [censor] stays hard. I'm annoyed at how the world is and I wanna change it. I live in nyc. Please feel free to contact me, [protected]@gmail.com

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L
8:33 am EDT

Brazzers I just want to find this vid and know who the girl is

This isnt a complaint really just a question i didnt know how to ask you guys another way. So there is a threesome vid where levi cash and xander corvus are nerds and they [censor] a nerd please just want to know who she is and where i can watch the vid. The had short brunnete hair and she wore glasses in the vid. Levi cash and xander corvus kept calling her viking girl. Please help

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D
4:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Brazzers Brazzers

I got the 2 day trial to try it out. I decided after that I didn't want to sign up so I tried everything to cancel my subscription. It said that it had been cancelled and I wasn't charged so I thought everything was good. I just checked my bank account and I was charged $40. Now I go bank in the account and it still says that I need to sign up and paid. What was I charged for? I want my money back because I had cancelled the trial. The trial didn't even last 1 day.

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I
8:48 am EDT

Brazzers My account

I did not want to my account to go on for anymore than 2 days and I tried to cancel my information and I was unable to find where it was to cancel so it charged me money that I didn't wanna spend on it. Please get back with me and see if I can get a refund please. I'm really short on money and really needed that. I hope you take into consideration helping me get it right. Thanks.

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T
8:59 am EDT

Brazzers Blatant stealing

I made a purchase a year ago. I was very clear that I wanted a one time payment, I then took all necessary measures to cancel any recurring payment. I again checked to make sure that I would not continue to be charged for any good or service. A year later I am finding out that automatic payments have been coming out of my bank account every single month since then.
I have now canceled my card and cut off their opportunity to continue stealing from me. This is a dishonest organization. I thought brazzers, because of their fame and reputation, would be the safest to do a transaction with. It wouldn't be too difficult to be a porn organization and still be an ethical business entity, but apparently brazzers has a point to prove that it's the dirtiest, nastiest, most disrespectable organization that it can possibly be. What did I expect, right?

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S
12:00 am EDT

Brazzers Scam/won't allow me to cancel?

I've recently tried to cancel my Brazzers account (incl. premium) to save money. In order to do this I had to either Call, chat to a team member online or submit an online form on "http://www.brazzerssupport.com/billing/".

However, it showed that I could NOT submit a form at this time, so either call or chat. I tried to chat to someone; after getting sick of waiting for 25 minutes for someone to reply I decided to finally call (+[protected]). Someone actually picked up within a minute and I told them I wanted to cancel. He said it was all sweet and I gave him my account details which were username and email. After all this he told me I will receive an email confirming the cancellation and I will not be able to log in. But, after 12hrs I have not received the email and I AM still able to log into my account.

SO, I call again and a lady picked up after 5minutes of waiting. I told her my details exactly like how I did to the guy before her. Then she asked for my gmail account? I then said "Why are you asking for another email address? The guy i spoke to before said the email i told you IS the correct email address I used for brazzers". Then she went quiet and all I heard was typing and then silence for 5minutes and she would not reply to me so I hung up?

I'm trying to cancel this subscription in order to save money. If they keep on billing me I won't know who to speak to in order to resolve this issue. Any ideas guys?

Help is very much appreciated, thanks.

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monicalopez
venice, IT
Mar 09, 2022 7:45 am EST

cancel your card so they will not be able to get more money from you and make another one, thats what i did. dont subscribe to them again. I had the same problem , i just did the 2 days trial which is 2 euros and they got from me 4 euros and then they wanted another 37 euros so i just cancelled the card i gave them, and when i call to to cancel my sub they wanted my card numbers but i was afraid to give them to them so i just hung up and cancel my card and got another . hope it worked because now they dont have my new card.

M
M
Mr. Boycheck
, US
Feb 12, 2022 9:01 am EST

Hello i have no idea to cancel also, ive been charged 2 times in the last week after a trial thing. did you figure out? and how?

A
A
𝓡ιѕєᶠˣ
, US
Aug 24, 2020 12:49 am EDT

Call them man I eventually found some genuine dude who let me go and gave me a "free month" but i was never able to go into it

ComplaintsBoard
B
11:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Brazzers I want to know where can I find this video

Hello
Im sorry about this complaint I just wanna know where to find this video of course it;s one of yours
I saw it in another website but when I tried to find it here I failed here is the link plz tell me how can I find it.
I looked everywhere but I still could nt find anything I searched for days but nothing plz help
http://www.mesvip.com/videos/3089/mature-salope-baise-son-employe-au-bureau-mesvip.html
Ty and I wish to hear from u.

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About Brazzers

Screenshot Brazzers
Brazzers.com is an adult entertainment website offering a variety of subscription-based streaming services. It features a wide range of adult content, including videos and photos across numerous genres and categories. The site caters to an adult audience with a focus on high-production values and exclusive content.
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- Summarize the main issue with Brazzers in the 'Complaint Title' section.

4. Detailing the experience
- Provide detailed information about your experience with Brazzers. Mention key areas, transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the problem.

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Overview of Brazzers complaint handling

Brazzers reviews first appeared on Complaints Board on Jul 1, 2009. The latest review An Unforgettable Experience with Brazzers Premium Membership was posted on May 18, 2024. The latest complaint Trying to renew was resolved on Sep 30, 2021. Brazzers has an average consumer rating of 1 stars from 193 reviews. Brazzers has resolved 16 complaints.
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  1. Brazzers contacts

  2. Brazzers phone numbers
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    +358 800 552 050
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    65%
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    29%
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    More phone numbers
  3. Brazzers emails
  4. Brazzers address
    2300 Empire Ave., 7th Floor, Burbank, California, 91504, United States
  5. Brazzers social media

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