The complaint has been investigated and
resolved to the customer's satisfactionResolved Bounce Energy — Company is a SCAM
resolved to the customer's satisfaction
Do NOT use this company! Scam all the way.. I signed up for a 6.7 "promotional" rate and was charged 14.7 cents per KWH. My bill was typically at most $200 and my last bill was $468!! They charge their rate (close to market rate) on top of the wholesale rate, where you spend double your money. Promotional offers are nonexistent, customer service very rude, and they will not reason with your complaint. Horrible and highly unethical company. Do not use or listen to their favorable customer reviews as it all is a scam.
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