Borderfree

Let me introduce myself as part of the Issuing Chargeback & Fraud Monitoring Unit Team at Commercial Bank of Kuwait and this is in regards to the one unauthorized fraudulently processed transaction debited to our cardholder, details as follows:

Card (Closed): 533757xxxxxx1027

Trans Date: 04/17/2017

Transaction Amount: KWD 756.266
Auth Code: T41076

I greatly appreciate any assistance that you can give me at this moment in order to cancel and refund the full amount, our cardholder confirmed neither he participated nor he authorized anyone by any means to make use of his card.

Our cardholder has suffered such a big loss and we being his financial institution do not want our cardholder to pay any unjust charge.

I had purchased some items on gilt store, who is part of you for oversees
Transport. Gilt devided my order in three parts. The first of order no [protected] was dispatched through you, aramax, on 28th march 2017.
Till today the parcel is lying at franclin park, illinoise.
Latter two parts of order [protected] are processed by aramax and being received by me.

So what has happened to my parcel dispatched through you?
I have aready raised the complaint to gilt store. But till today not sorted out.
I hope you will look in to my coplaint cordially and sort out with aramax.
Tracking no. [protected] of missing parcel.

Mahendra mhatre
[protected]@rediffmail.com

Ordered a dress from a store which used this Borderfree service. I paid for my order and received a payment confirmation message. About one week later I decided to contacted them about my order and they said that my order was being 'processed'. Another week passed and they said the same thing! On the third week I cancelled my order because I did not want to wait any longer. Three weeks it said that my order was in process and nothing changed. Terrible company!

I decided to buy one item through the company www.borderfree.com. I did receive the order, but it was ruined, because of the shipping and bad packaging. I contacted the company and they assured me that they could solve the problem. But weeks passed and the company kept silence. I again contacted them, but the seller didn’t pick up his phone. Please, help me to solve the problem.

I shopped on the website www.borderfree.com. For me it was only waste of time and money. I waited for the confirmation email or the tracking number, but this scammer didn’t provide any info about my order. I sent multiple emails and asked about the status of my order, but no response. I told them to return money, but again they ignored me. Please, help me to reach these scammers and get money back.