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TripleClicks / Carson Services Customer Service Contacts

8251 Northwoods Drive, Suite 200
Lincoln, Nebraska
United States - 68505
Mon9:00 AM - 1:00 PM
Tue9:00 AM - 1:00 PM
Wed9:00 AM - 1:00 PM
Thu9:00 AM - 1:00 PM
FriClosed
SatClosed
SunClosed

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Complaints & Reviews

TripleClicks / Carson Services — Total scam!

Yesterday they suspended my account. I might say there was no reason for this and it would be the truth, but...

tripleclicks.comUnethical behavior of company , close account without any proof

My name is Faizan Qayoom i joined tripleclicks before more than 2 years and i was working there as a eca owner . my eca name was Dynamic ltd on Nov, 19th i try to login my account but no access when i contact with support they reply me that i have violated their policy the first reply was this mention below Your account has been detected as violating one or more of the following policies: 1. Using the same payment option on several accounts. 2. Logging into multiple accounts. 3. Maintaining (collecting daily VP, etc., ) on several accounts. 4. Any type of fraud/collusion We do not allow this. Anyone that does not have a way to make payments, need to purchase TCurrency from a LocalPay Merchant. All participating ECAs are listed in a directory of LocalPay providers (http://www.tripleclicks.com/ECA/LocalPay/Directory.php at TripleClicks. Additionally, all products at TripleClicks that offer LocalPay as a payment option are specially flagged to let you know at checkout that you can pay directly. ECA TConnect pages will sport LocalPay designation for participating ECAs as well. Also, ECAs may advertise that they are an officially licensed LocalPay ECA to prospective buyers. Thank you, Kendra TC/SFI Support Team Show original message after that i reply Thanks for reply. Kendra i am just working on one eca from long time you can see my joining. and i dont know what is vp collection. i just run an eca store i dont know what are you talking about others options. and i am eca owner plus tcurrency seller. from their first reply company is just saying i do fraud but without any proof i have lost my money in account and now they are showing unethical behavior because they are not replying me from last one week which is showing i am not fraud even they are fraud my money and my hard work. please help me thanks. my tripleclicks account email is [protected]@yahoo.com

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    Carson Services IncThe customer services haven't resolved the problem with my account

    I have created account on Carson Services Inc. I have used it within a year and there were no problems. But once I tried to log in and I couldn’t do it. I got the messages that I needed to provide ticket to support in order to resolve the problem. I submitted the ticket and the customer services still have done nothing. I emailed them couple of times, but they asked me to be more patient and that’s was all. I still couldn’t log in.

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      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Bidsauce Penny AuctionBidsauce fraud

      Purchased bids back in September 2010. Won 4 substantial gift cards in Sept and early Oct. Waited patiently for a couple of months before I started sending emails and making phone calls. They pretty much ignore all emails, but each and every time I call customer service (joke), they flat out lie about the problem and then lie about when I will be receiving my winnings. At the moment, their customer service phone number is not even going to them. In my experience, they are completely fradulent. I just want the money I paid them back, as they have not rendered the service they took my money for...

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        BidsauceMisleading and Fraudulent Methods!

        I can't believe I was lured into joining Bidsauce.com, but actually, I can — because of their misleading tactics.

        I joined Bidsauce.com yesterday because I am a Mypoints.com member, and received an email from Mypoints about earning additional parts for signing up. When I clicked on the email, nowhere did it explain how Bidsauce worked. When I saw that Bidsauce was being compared to ebay, it interested me, as ebay has become a disappointment as of late. Also, I saw the reviews you included at the bottom from Wired, New York Times, BBC and other companies, which I later found out were all false and fabricated. Again, no explanation anywhere about how the site works, but a registration form only. So, I signed up thinking that I'd get to read about how this works on the next page. Instead, the next page was a form to purchase your bid boxes.

        Now, only after I purchased the bidbox did I recognize the scam. Classic "Bait and Switch." It was even more apparent when I got to see it in action.

        I called the customer service department this morning and the representative I spoke to denied that Bidsauce made claims it's compared to ebay or that it has anything to do with mypoints.com. (I have proof of the email as well as the misleading and false website to get you to join.) In addition to this, the representative told me that it's stated in the terms of service that all purchases are non-refundable, BUT the terms of service only comes up AFTER you purchase, not BEFORE, like it should. The customer needs to know all the details before they are tricked into registering.

        I'm interested in pressing a class-action suit against them so that they don't continue to scam other people.

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          BidsauceTook my money and did not recieve purchase until 6 months later!

          In October of 2010 I purchased or "won" a gift card for $50.00. I paid for the card within a few days as well at the $6 plus for shipping and handling. After 3 month went by, I had still not received my gift card. I called in and I was given one excuse after another. I was even told that the only way I could sprak to a "manager" was via chat (instant messagging). I was promised that I was receive my gift card very soon. 2 more months go by and again, I had not received the gift card nor a coutersy call from their office. It was not until I threatened to take legal action, contact the BBB, and exhaust all other remedies was I promised that my guft card would arrive within 2 weeks. 1 months later it was sent to me. Horrible customer service, Horrible business!!! Do not purchase "bids." The money that you spend on bidding on a item, even if only it for $1.50, is 3 x what it would cost you to but the product in the first place. I spent $100 on bids for a $50 gift card and then had to pay another $6 for shipping and handling. Rip Off!!

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            The complaint has been investigated and
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            Bidsauce — BidSauce is a Gigantic Rip Off

            BidSauce is set up to make you believe that you are going to be able to bid on items for pennies. You are...

            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved
            Bidsaucefraudulent charge

            Beware of this fraudulent online site!! My husband died only four weeks ago and I sold my farm and moved to ia to be near my son and family. I went online to bidsauce to register and bid on a tv that I need, as mine quit. I did not know that they would put through a charge for $149.95, and when I saw this on my bank account, I was so upset, because I do not have very much right now. I could not reach anyone at the customer service, and when I clicked on the contact button on the site, nothing comes up. They should be put in jail. Dont fall for this scam!! I am an elderely widow, and should have known better, so don't fall for this crooked company!!!

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              • Am
                amyfrog Mar 11, 2011

                amy:
                where is my gift card? It's been 6 months

                Call accepted by operator Craig. Currently in room: amy, Craig.

                Craig:
                I'm sorry for your wait
                Craig:
                what is your username?
                amy:
                amyfrog
                Craig:
                one moment
                Craig:
                We are still involved in legal proceedings with our old merchant processor and are working hard to recover the funds that they held from us illegally dating back to before 11/19. Those funds are critical to our ability to satisfy your orders. We join many other companies in our case against them. The proceedings are going well, and should end sooner rather than later. We hope to have a resolution very soon. You should be receiving an update from management shortly, as they continue to work toward an independent solution
                amy:
                I hope you have more to tell me than the girl I spoke to on the phone
                Craig:
                All that being said, you only have one card
                Craig:
                I think we may be able to get it out next week
                amy:
                so?
                Craig:
                but we don't have the funds to send out old orders in any great volume
                amy:
                well a refund would be nice
                Craig:
                if we had the ability to issue refunds, we would just ship items. as I said I think we may have a kohls card left over from this weeks orders that we can send you
                Craig:
                we are shipping new orders on time per our agreement with our new processor
                Craig:
                to protect their reputation
                Craig:
                I wish our hands weren't so tied as they are
                Craig:
                but I will try very hard to see if we can do something for you
                amy:
                I guess that all I can hope for
                Craig:
                I'm very sorry about all this
                Craig:
                you have been very patient
                Craig:
                I hope you have a great weekend
                amy:
                yes I have and this is not good for your company's reputation if I lose it
                Craig:
                it certainly isn't
                Craig:
                we've been on the repair for quite some time now
                amy:
                good day to you!
                Craig:
                you too

                0 Votes

              Bidsauce.com — I will never fall for another deal like this again

              I feel cheated and misled. It was billed as a penny auction. I bought a bidding package for $85.00 which gave...

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved
              Bidsauce — money

              They took 149.95 without my authorization. I have made several efforts to contact them by email and phone...

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