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Good evening
Booking No [protected] - date 29 - 31.07.2024.
Unbelievable no alternative options offered should Sandrati Villa confirmation not be withstanding, all accepted OK online,
Now I do not understand the follow-up email, please clarify as this is not acceptable creating stress for a 75 year old lady travelling on her own with no accommodation secured? why?..
Immediate resolution appreciated urgently as unacceptable creating stress for elderly lady, travelling within next week
...
Thank you
Regards
DA Jones
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Why No rectification re below sent email, kindly clarify as creating immense stress being unknowingly of confirmed accommodation for an elderly lady, why? this inconsideration with No resolution:... You are the booking agents so kindly rectify with alternative solution as not to inconvenience elderly lady. .
Good evening
Booking No [protected] - date 29 - 31.07.2024.
Unbelievable no alternative options offered should Sandrati Villa confirmation not be withstanding, all accepted OK online,
Now I do not understand the follow-up email, please clarify as this is not acceptable creating stress for a 75 year old lady travelling on her own with no accommodation secured? why?..
Immediate resolution appreciated urgently as unacceptable creating stress for elderly lady...
Thank you
Regards
DA Jones
