The complaint has been investigated and
resolved to the customer's satisfactionResolved Blue World Pools — beware
resolved to the customer's satisfaction
We signed a contract for a pool, which they changed the terms of too many times to count. We decided to cancel after reading various complaints about the company and also finding out that we couldn't insure the pool without a fence, which we could not afford at the time. When I call to cancel on the 2nd day, I am told that Kevin Fisher is only authorized to cancel my contract and he's not at his desk. 2 days later, he returns my call. By this time, we are outside of the 3 day window. I also find out at this point that I would have needed to cancel in writing within the 3 days. Since it's too late to cancel, I decide to go ahead as planned, but with them offering me a lower down payment. 3 weeks later, they still have started no work or show any signs of starting work. So I call to cancel again, this time my mind is made up. Well guess what... Mr Fisher is not at his desk again. So I leave word that I am canceling and suddenly they want to try and track him down for me. So they do and he spouts off something about a UCC-1 and placing a lien against my home and reporting to all 3 credit bureas. So at that point I let Mr Fisher know tht I am not able to insure the pool and it says in the contract tht we must carry insurance and 3 other lines about insurance. He then says to me, " oh, that's on the econoline pool, not the midland. " so now I'm shaking my head and wondering why you would need insurance on one of their pools but not the other. And btw I went back and checked and the contract does not say what he said it says. So, I politely told him to thank you for his time and to have a nice day and now I am printing every complaint I can find to send to my attorney general as well as several news channels and anything else I come across. These people are scam artists so please do not sign anything with them.