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Broadway Pools Customer Service Phone, Email, Contacts

Broadway Pools
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broadwaypools.com
broadwaypools.com

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1.0 2 Complaints
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Broadway Pools complaints 2

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11:25 am EDT
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Broadway Pools Pool Installation

Fact: we won a judgement against broadway pools in small claims court! The judge was so appalled he awarded all of our money back. Of course, broadway pools refuses to pay, stating they do not have the assets or the means to settle. Yet, they continue to conduct business. They take shortcuts and do not perform the necessary repairs even when requested. They installed a liner that was the wrong size, then blamed us, saying they would replace it if I gave them another $750. They installed the
Liner over holes in the metal walls. The installers tried to cover the dirt holes with paint. They didn't show up with the necessary tools, nor enough vermiculite to complete the installation. They had to borrow our tools, paint and pool brush, which they ruined. The liner fell out from the top and proceeded to float in the pool. We had to purchase the bead lock and install, because they kept trying to use someone else's used bead lock. They installed the liner over the hooks for the safety rope! Now the liner is getting a weird trail all over. Looks like trails of ink. Repeat we were award 3k+ and they refuse to pay claiming they don't have the money. Do you really want to do business with a company that doesn't even have 3k?

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4:58 pm EDT
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Broadway Pools Incomplete work/ horrible customer service

Do not do business with this company! My parents recently hired Broadway Pools to build a pool at their newly purchased home. The experience was very bad. It took more than twice the quoted time to get water in the pool and the owner, Richard Leaf, has refused to finish the remaining items on the contract. On top of that, the pump stopped working less than...

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Is Broadway Pools legit?

Our verdict: Complaints Board rates Broadway Pools highly, signaling it as a legitimate option for users seeking reliable services. Despite this endorsement, the 0% resolution rate for complaints about Broadway Pools raises questions. Diligently reviewing Broadway Pools's client feedback and resolution practices is recommended for those considering Broadway Pools's services, ensuring a comprehensive understanding of its legitimacy and commitment to customer satisfaction.

Broadway Pools earns 88% level of Trustworthiness

Excellent Trust Notice: Broadway Pools near-perfect at 88% trust. Use with confidence, maintaining usual caution.

Broadwaypools.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Broadwaypools.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the broadwaypools.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Broadway Pools protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Broadway Pools has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Overview of Broadway Pools complaint handling

Broadway Pools reviews first appeared on Complaints Board on Jul 8, 2015. The latest review Pool Installation was posted on May 7, 2017. Broadway Pools has an average consumer rating of 1 stars from 2 reviews. Broadway Pools has resolved 0 complaints.
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  1. Broadway Pools contacts

  2. Broadway Pools phone numbers
    +1 (512) 415-4556
    +1 (512) 415-4556
    Click up if you have successfully reached Broadway Pools by calling +1 (512) 415-4556 phone number 0 0 users reported that they have successfully reached Broadway Pools by calling +1 (512) 415-4556 phone number Click up if you have UNsuccessfully reached Broadway Pools by calling +1 (512) 415-4556 phone number 0 0 users reported that they have UNsuccessfully reached Broadway Pools by calling +1 (512) 415-4556 phone number
  3. Broadway Pools emails
  4. Broadway Pools address
    13740 Research Blvd, Suite J6, Austin, Texas, 78750, United States
  5. Broadway Pools social media
Broadway Pools Category
Broadway Pools is related to the Pool and Bath Services category.

Recent comments about Broadway Pools company

Incomplete work/ horrible customer service
16
I am one of the owners of Broadway Pools and this man's name is on...
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