They took an excessively long time to respond and accept my claim, then imposed a 90-day deadline, leaving me with only 16 days to submit my care approval without offering any assistance. Their approach appears aimed at closing cases to avoid making payments. It is unwise to deal with them alone or trust their assurances, as they seem intent on staying one step ahead. I have worked hard, driven countless miles, and put significant wear and tear on my vehicle, while they have taken substantial amounts of money from me. I rightfully deserve this disability benefit. Anyone waiting for their help should not delay—seek assistance immediately. I have been discussing my benefits and hardships for over 90 days, and I will not allow them to act in bad faith, which is against the law. This experience has been extremely difficult, especially given my severe polytrauma and neck and spine injuries, and it is evident they do not care.
Recommendation: ALERT FOR ALL RIDESHARE DRIVERS:GET AN AGRESSIVE ATTORNEY IMMEDIATLY ON DAY ONE THEY USE THEIR 90 DAY TRICK TO TRAP YOUR MEDICAL FILE THEY IGNORE CALLS UNTIL THE CLOCK RUNS OUT IT IS VERY UNFAIR HOW THEY TREAT US DRIVERS WE SHOULD ALL GET TREATED WITH VALUES AND KNOW WERE NOT ALONE STAND UP FOR YOUR RIGHTS OR SEEK HELP NO ONE SHOULD HAVE TO GO THRU THIS UNFAIR TREATMENT THATS WHY STATE OF CALIFORNIA INSURANCE COMPLAINTS HELP WITH OUR RIGHTS AND PROTECTS US FROM LAWS AND BAD FAITH AND NO INJURED DRIVER SHOULD LET ANYONE IGNORE OUR RIGHTS GOOD LUCK TO EVERYONE THATS GOING THRU THIS STAND UP FOR YOUR RIGHTS