Blossom Flower Delivery review: Beware of bait-and-switch

I placed an order on 2/6/26, requested delivery on 2/7/26, not delivered till 2/9/26; they made a most unsatisfactory substitution for a sympathy arrangement with three live plants and several flowers in a basket (cost approx $94) and instead sent what looks like a 6" potted bromeliad, something you can get for $20-40. They took no responsibility for the late delivery, nor for the downgraded product sent, which did not compare in any way to the product ordered. I'd used Blossom in the past, but based on this unacceptable outcome with them ultimately stealing from me, I would never use them again. I caution all buyers to beware of their bait-and-switch of unequal value, and of their extremely poor customer service. See photos for what was ordered vs what my recipient got. Not acceptable!

View 0 more photos